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“I have very problematic feet. The owner of the Fleet Feet store in Menlo Park kindly helped me and was fantastic. He really knows his merchandise and spent so much time with me, finding the shoes and insoles that were “just right” for me. He was very patient and kind. You couldn’t ask for better customer service. Their prices are reasonable and Fleet Feet’s return policy can’t be beat as well. I honestly don’t know why anyone would shop anywhere other than Fleet Feet for active wear shoes.”
“Linsey was extremely helpful in helping me find a boot that fit my needs as a beginner.
Great fitting process and complimentary heat mold if you buy boots.”
“I had a very professional test on my foot and got customized shoe cushions with strong support. The technician was very nice and patient. I tested different brands of shoes and finally got a perfect pair.”
“Awesome first experience here!
Came in for a saddle (saw they carried specialized saddles which were recommended to me) and got excellent service from everyone in the store. Chris especially helped me and went the extra mile to make sure it really fit for me after it was installed and that my bike was adjusted properly and accommodated my injuries. Super happy with my purchase and experience here. Prices are fair. Will definitely be coming back here and for a future fit.”
“This place was a find during my recent US visit.
I was looking for stability shoes , Gel Kayano 31 in particular. I wasn’t able to find my required specifications in other stores and that was when I stumbled upon this place.
The owner ( sorry, I didn’t get your name!!) was extremely knowledgeable, helpful and clearly passionate about his work. He very patiently did my foot scan, and then made me try and walk in different shoes with different widths and helped me choose my Gel Kayano 32 ( more than a month before they were due in the company stores).
I must say, the whole experience was extremely satisfying and I am sure to visit next time when I am in Bay Area. Thank you for all your help!!”
“This place is absolutely amazing, the knowledge and top tier service they provide you is unmatched! I recently moved from Reno and the experts in there were so nice and helpful. I’ll never visit any other nutrition spot again. They’re knowledgeable, helpful, and super friendly people. 10/10 recommend”
10AM - 7PM
525 Alma St, Palo Alto
Sporting Goods
“Patagonia products are durable, stylish, and environmentally friendly, making them one of my favorites.
Their customer service is equally commendable, characterized by promptness and a genuine desire to help. The team is knowledgeable and eager to ensure every customer is satisfied with their purchase.
Patagonia's commitment to sustainability and excellent service truly sets them apart in the industry. Highly recommended!”
“My favorite go to place for Sports stuff. Great service, good stuff and lots of quality choices. With the membership discount, it's a great way place to shop for quality stuff. Everything I brought from Sports basement is quality - I would not go anywhere other than this place to buy sports equipment.”
“This is by far the best selection of work clothes and outdoor gear in the bay area. They have everything and then some. The staff is also very friendly and helpful. I love going here. Always money well spent.”
“I went in for cleats and they were very helpful. I have feet that are tough to fit, and I've been searching for years for a pair that don't cause toe pain and blisters. They provided great recommendations and were very patient while I tried on lots of pairs. Hope the ones I bought will work out for me.”
“I'm a bad tennis player, and know next to nothing about gear. So when I started talking to Greg (owner), I'm sure he knew immediately that he could take advantage of me. However, he came up with a really reasonable set of services to get me back into the game - showing that, not only does he know A LOT about tennis and gear, but he's also a good person. I really like supporting these types of businesses, where it's a well run shop and the staff are there to support customers.”
“Sonja went above and beyond to be helpful after an insane debacle with Keen Central. Basically, Keen had a batch of Versacore in the color Primose/Alloy size 6.5 that were mislabeled/missized which they vehemently denied was possible. 3 pairs and 6 Keen people later I gave up being treated poorly (Keen Central not Palo Alto store) and called the Palo Alto store. Sonja took time to measure the shoes to help confirm that the pair of 6.5's they had in stock in a different color were indeed smaller and true to size. She then held the shoes until I could arrange to be in the area to try them on and buy them. An associate validated that the shoes I had received were indeed bigger than they should have been and measured my feet and explained the measurements to me.
Sonja was so nice and apologized for all I went thru and expressed that this was very atypical. She encouraged me to try on different styles to explore fit. She was very knowledgeable about all of the shoes I tried on and Keens as a company. Ultimately She helped me get a pair of appropriately sized Versacore in a different color for very close to the sale price from what I had ordered from Keen.
She even was so kind that she found a pair of colored laces to make the replacement pair closer to the color I had been hoping for.
If you are anywhere close to Palo Alto deal directly with the Keen Garage versus online.”
9:30AM - 6PM
350 S Winchester Blvd #200, San Jose
Sporting Goods
“Quite possibly the best buying experience I have ever had. I first walked in here recently to find my wedding suit - Jim was the first person to come up to me and led me to this beautiful blue suit. After viewing a few others I knew the first suit he picked was perfect for me. That day I didn't buy that suit because I wanted to see what alternatives were out there. There's a lot of good suit places in San Jose, but nothing quite like Eli Thomas.. Jim and his staff were so friendly and attentive and know exactly how your suit should look. I ended up coming back to see if I can order that exact suit, which at the time wasn't in my size. To my amazement Jim had the right sized suit ordered, shortly after my first visit, and it arrived the time I came in. Jim is a very confident sales man, and rightfully so.. it shows in the level of rapport and trust. Highly recommend buying your next suit from this store - my suit looks excellent!”
11AM - 6PM
379 State St, Los Altos
Sporting Goods
“Taylor was amazing! I learned so much about skating and skateboard components as a total noob. He helped me pick the perfect board for me within my budget. Very happy with the service”
“We sell Pokemon card games. I bought a sleeve that seems to be a US exclusive design. The store staff will talk to you in a friendly manner. Thank you very much.”
“Paulina was incredibly kind, knowledgeable, and helpful. She helped me pick out items for an upcoming event and offered great insight and suggestions, patiently answering my questions and explaining differences between each of the products/colors I was considering. Excellent customer service - thank you Paulina and Vuori!”
“My go-to surplus store. I've made it a point to drop by every couple of months to see what's new.
A lot of stock tends to sit for a bit and doesn't seem to get marked down, so if you're in the market for a specific article, double check what it's going for online.
However, they tend to get more unique uniforms and equipment than just your standard USGI kit. But whatever your fancy, be it airsoft, collection, or reenactment, you may just find what you need here.
On top of that, it's also a large workwear store. You can find a lot of popular brands in multiple sizes and variance to fit your scope of work.
The staff are great too. They'll let you know if a certain item isn't eligible for return and are more than happy to help you find the right fit for your gear.”
“All the clothes have an amazing material and they never shrink! I've washed my fleece jacket a bunch of times and the material stays soft! (wash on cold and dry regularly)”
“My mother and I went in on Friday evening to purchase footwear and we were rung up by Pawel. He was very personable and struck up good conversation while ringing us up. He’s a perfect example of great customer service!”
“Overall, Levi’s Stadium offers a state-of-the-art experience with some impressive features but is marred by the intense heat and logistical challenges that come with large crowds. For those planning to attend, it’s advisable to prepare for the weather and use public transit where possible.”
10AM - 2PM 4 - 11PM
44380 Old Warm Springs Blvd, Fremont
Sporting Goods
“The person in the front desk at the Menlo location this Sunday was really great! We didn't reserve a court and he found an empty court for us. He also explained everything clearly to us and had a great attitude.”
“Staff is always super helpful and always willing to help ! Amazing variety of jerseys cleats and any soccer needs
Have been coming here for a while and will for sure come here for a long time”
10AM - 2PM 5 - 10PM
190 Constitution Dr, Menlo Park
Sporting Goods
“This is a good place to play badminton with friends. We went here after reserving a badminton court online.
There is a small badminton shop inside too. You can rent racquets for 5$ each and it costs 50$ to reserve the badminton court for an hour.”
“Didn’t expect to walk into this place and get hyped, but here we are. YETI makes tough gear and this location showcases it well. Coolers, tumblers, bags, all in different colors and setups. Great for anyone who camps, hikes, or just likes to keep drinks cold for 12 hours straight. I grabbed a Rambler and the cashier talked me into a lid upgrade I didn’t even know I needed. Solid service and the stuff here really lasts.”
“I go to this shop for all my tennis needs and always have an outstanding experience! The staff is incredibly knowledgeable and friendly, helping me select the perfect racquet, modify the tension of my strings, and even give some wise advise for my tennis elbow. I appreciate the attention to detail in their customer service. Highly recommend this shop to anyone, whether you're a beginner or seasoned player!”
9:30AM - 9:30PM
700 El Camino Real, Menlo Park
Sporting Goods
“I have had a very positive experience with Big 5 in Menlo Park. My sons play various sports and we have consistently purchased their shoes and other sports items from Big 5. They not only have very courteous and helpful staff, they also have a quite reasonable return policy. In contrast, our experience at Dick's Sporting Goods was the opposite. Their customer service was literally nonexistent. This store is a real gem and I highly recommend shopping here!”
“Terry and his staff are very friendly and knowledgeable. When it comes to club repair and maintenance, I am extremely picky about who works on my clubs. Every time I take clubs in for cuts, regrips, reshafts, lie and loft adjustments, they are spot on. The best repair shop in the South Bay! I had a bad experience with PGA Tour Superstore in Cupertino when they butchered a simple putter regrip. I only trust Terry and his shop with my clubs. Highly recommended!”
“The Athleta in Palo Alto is my go-to shop for athleisure clothing. As much as I appreciate the convenience of online shopping, I love being able to try things on in store when I'm not sure about a style or I'm not sure about the sizing of something. The store is always very clean and pleasant, and the staff is courteous and helpful.”
“I'm very impressed. They have jackets and shirts and pants and even some shoes but mainly bag, bags, and more bags. They have a wall full of Kanken bags in every color, it looks like a giant watercolor palette.I picked out the bag I wanted, the Raven 28, in a few minutes and then looked at all the other little bags they have - they have a lot!Prices are .... well I'd say it's Santana Row but the prices are the same as they are online. And Fjallraven is "buy it for life" stuff.Service was tip-top and the people working there were very pleasant. I'd give them 6 stars if I could.”
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“Demo program really worth the money, I used to buy a rf97 just because I like fed and after trying 20 rackets in the demo program I realized that rf97 is not the one for me. So if you never own a racket before, I really really recommend going thru their demo program before your purchase.
Folks are really friendly, helpful and they really know each racket on the market, Howard helped us majority of the time and I cannot express how much I appreciate his knowledge”