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11AM - 8PM
9301 Tampa Ave Unit 205, Northridge
Mobile Phones
“Amazing experience at this phone repair shop. The staff were super friendly and welcoming, and the technician Rich was genuinely one of the nicest guys I’ve met. My phone was completely damaged and needed a new screen, but since it was my only phone, he understood the situation and gave me a temporary screen for the day so I wouldn’t be left without one. The next day he replaced it properly for a very affordable price. Honest, professional, and really caring service. Highly recommend this place if you need your phone fixed!”
“Went to buy a new phone And Ruben and Tarik were amazing. Make a great customer service and showed a genuine interest in helping me and my mom !! Would definitely come back to this location, just for them!”
“Service here is quick and Santiago was knowledgeable about the Zagg prices and services. He expertly replaced my cracked screen under warranty and added a new account for my daughter’s new phone. Finding my account was a snap even though I didn’t have my warranty info with me. We were in and out in under 15 minutes. I highly recommend this place.”
“Had a small hiccup with a phone and both the employees were more than happy to help and got it figured out and fixes right away. Made my year so far!! Thank you for the professionalism.”
“If I could give Alex Alejandro Jimenez 100 stars, I absolutely would! His customer service, patience, professionalism, and knowledge in helping me select the perfect refrigerator for my mom were beyond reproach.
I cannot thank him enough for the time he spent assisting me, answering all of my questions, and keeping me informed through emails and phone calls throughout the entire process. His dedication, attention to detail, and genuine willingness to help turned what could have been a stressful purchase into an easy and enjoyable experience.
Thank you, Alex, for going above and beyond in every way. You are a tremendous asset to Best Buy, and I truly appreciate everything you did for us. Best Buy is fortunate to have someone as dedicated and customer-focused as you on its team.”
“Came into T-mobile switched my service over from AT&T.
Got my three phones started with service and Home internet with Gilberto and Omar.
Request one or the other you’ll be helped by everyone there.”
“The first couple of visits were confusing only because I was a new user on someone else’s account and to do anything required the acct holder’s permission. Now that I know what they can do and they know me, I think things will be easier going forward. Vanessa rocks! By knowing how to get around obstacles that were impossible for me and Apple to complete makes me feel more confident about their capabilities. Thanks to her, I’m up and running again.”
“I visited this T-Mobile store with my son, who has mental health challenges. Due to a very long wait for a warranty exchange, my son became highly anxious, loud, and irritated. A wonderful employee named Adriana (short hair and glasses) completely turned our night around. Even before we were helped, she consistently checked on everyone in line to give wait-time updates. When it was our turn, my son was visibly upset, but Adriana handled the situation with an incredible level of calm, kindness, and patience. She managed to de-escalate his anxiety in a way I have only ever seen his therapist do. Calming down customers is not in her job description, but she treated us with pure respect and empathy when most other places would have been rude back. Even my son thanked her. Adriana is an amazing, sweet person, and I highly recommend this location because of her. Thank you, Adriana!”
“I love target who's doesn't! Yes the lines can get long but everyone is usually friendly. I like that I can pick up some groceries and stuff I don't need at the same time. Wish they sold alcohol like the other targets. Only downside is they make my $10 target then into $100. Love drive up”
“I am a long term customer and corporate trainer. Erin, Handled a previous employees mistake like a pro. They were in control, managed expectation, and was professional. I'd like to see this person recognized and be a part of future training. Way to keep a cool head during the holiday rush. This is how customer service should be store wide.”
“My 19 year old windows 7 HP computer wouldn't work. I brought it in to be fixed. I left it for 2 days. Now it works absolutely perfect. Everybody at the Geek Squad desk was very nice to me.”
“Odi was amazing. Super helpful and professional. The young Armenian lady ( sorry forgot your name ) was also super helpful. Everyone was great tbh. Great customer service”
“We’ve always been happy with the service that we’ve received from Verizon; in store and by phone. However, we have to say the personal service that we received in person by Joshua at the Porter Ranch, CA store has been amazing! He has gone above and beyond what we’ve ever seen a Verizon employee do in helping us upgrade. A huge shout out and thank you to Joshua!”
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“Fast ,reliable and easy to find I needed a connection from my phone to the electronic mag charger I have and it was honestly less than 5 min inside. Check this place out of electronic professionalism.”