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8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Mailbox Centers
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Mailbox Centers
“I’ve been coming to this UPS location for years, and it honestly feels like family when I walk in. PJ is always so sweet and goes out of the way to make sure I’m taken care of, and the whole team is just wonderful. They’re always on top of everything, super attentive, and you can tell they genuinely care about their customers. I’m so grateful for the kindness and consistency they’ve shown me over the years — it really makes all the difference. ?”
“As Newman said, ‘The mail never stops.’ Somehow this UPS keeps up anyway—fast, reliable, and unfazed by the nonstop flow. The staff is always efficient and professional.”
“I use this postal store all the time for shipping items that I sell online, gifts for family and friends or returning items. They are always so nice and welcoming in the store and very helpful.”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
“I had such a fantastic experience at this post office thanks to a truly outstanding young man named Mohammed. From the moment I walked in, he greeted me with genuine kindness and professionalism. He went above and beyond to help me ship out my package, making the whole process easy and stress-free.
Mohammed was patient, knowledgeable, and incredibly courteous. He took the time to double-check everything, ensured my package was secure, and even offered helpful advice to make sure it arrived on time. It’s rare to come across someone who takes such pride in their work and genuinely cares about helping others.
This level of service is something you don’t see every day, and it absolutely made my day better. The post office is lucky to have him—thank you, Mohammed, for your kindness and excellent service!”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Mailbox Centers
“I did a printing job and I was amazed at the turnaround time. The staff were so polite and helpful. I would definitely go back for my printing requirements. They also do other things like shipping , fingerprinting and notary.”
“I have been a customer of Mission Wrap and Mail for many years now during which time Tino has helped me with a wide range of undertakings. I've always known Tino to be a consummate professional who is consistently knowledgeable, organized, helpful and patient. I couldn't imagine having anybody else handle my mailing needs. Tino is like family now and I feel lucky I found him.”
“Michael at postal annex had great customer service went out of his way to help me on a tracking issue when you didn't even have to I appreciate it all of his help and great customer service you guys should come for all your USPS FedEx needs here”
“The young man who assisted at the counter was polite and courteous. He was also efficient with processing the transaction. Would highly recommend this location for your shipping needs and any Amazon returns.”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Mailbox Centers
“Mason, the store manager working today was so helpful. I feel that he went the extra mile to help me with a challenging and difficult return to China.
The merchant return address was in Chinese characters. I was able to get some of the address translated into English, but the rest Mason was able to translate in Google. Also, USPS rejected the address format and Mason had to resolve this by continuously reformatting and submitting the return address until it was finally accepted.
I just want to publicly thank and recognize Mason‘s efforts and highly recommend this store
Thank you !”
“Excellent customer service experience. Vince was quick, kind, professional and amazing in multi tasking! Very little wait time even though few clients ahead of me. Thank you ?”
“I can't say enough great things about AIM Mail Center! I've been using their mailbox and shipping services for months, and they’ve exceeded my expectations many times. The mailbox rental is super convenient, and I love that I can receive packages from FedEx, UPS, DHL and USPS. Their staff is incredibly friendly, professional, and always go the extra mile to help me with my shipping needs. Whether I'm sending something across town or overseas, they make the process smooth and hassle-free. Plus, their packaging services ensure that everything I send arrives in perfect condition. Highly recommend AIM Mail Center for anyone needing reliable mailbox and shipping services!”
“I’ve owned a box at this location for 12 years. Now on the third franchise owner and he is best one yet. We had many issues in the past of not getting our mail or getting other box owners mail. Since the most recent owner bought this location about 6 years ago it has been so much better. Always very nice, attentive and prompt with outgoing packages too.”
8:30AM - 6:30PM
1310 Westloop Pl Suite A, Manhattan
Mailbox Centers
“Incredibly nice and helpful. I needed help bringing a large + heavy package from my car inside and they didn’t hesitate to help. They also secured the package/wrapped it for me! Really great work!”
“TSA was super quick and easy I was a walk-in and was taken care of immediately. It was a little hard to find but I walked into the AIM mail center to ask for directions and what do you know, the tsa enrollment center is in there. If you’re going to get your tsa, it’s next to the subway near the staterbros and home depot.”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
9:30AM - 5PM
22762 Aspan St Ste 202, Lake Forest
Mailbox Centers
“After trying Seafood City - Atlas for Balikbayan shipping boxes they are always out of stock. Paul had them
In stock and offered to pick up the boxes the next day. SUPER nice guy.
I will be using him for all my shipping to the Philippines.”
“James here is SO kind and helpful. He’s helped me tremendously with amazon returns and massive sized items. He is innovative, helpful, thoughtful and has a great sense of humor. I come here from riverside county because the young men who work here (led by James) are always so quick, thorough and pleasant. Seriously they’re the quickest moving ups store I’ve witnessed.
Thank you to you all!”
“I absolutely love this place. Family business. Susan and Curt are absolutely amazing. I won't go anywhere else. This people help everybody they can. I love supporting the family business. THANKS FOR SUPPORTING THE DREAM CAT RESCUE”
“Julie the owner now for a couple of years is one of the most kindest and helpful people ever! She is always ready to help with any questions you have and she has an uncanny ability to remember you after one meeting! Anything to do with posting this is the place to go! And she has a lot of fun items to buy from jewellery to candles and anything in between! Previous reviews are not about her but she is a 10 star ⭐️ and I’m picky about customer service!!!”
8:30AM - 6:30PM
8583 Irvine Center Dr, Irvine
Mailbox Centers
“This UPS Store location is the best! The owner and staff are always so nice, helpful, and fast. The store is clean and organized. I also love that they always have little touches like flowers or seasonal décor; it makes the place feel so welcoming.”
8:30AM - 7:30PM
30251 Golden Lantern Ste E, Laguna Niguel
Mailbox Centers
“This UPS store is always efficient, well staffed, and the employees are friendly. It's a very well managed store. We have purchased items there, had documents notarized, and brought in many Amazon returns. Today I had an Amazon return that they had to help me with because I didn't have the right QR code. They went through the prompts with me on my app and helped me find the right QR code. They went above and beyond with their customer service to assist me. I truly appreciate their extra effort.”
“I sent a 100 + yr old family heirloom vase thru A-1 Mail to Washington State! Tagel personally double packed the vase as if it were own….she also had me generously insure it, as well. THANKFULLY, 3 days later my pkg arrived safely to its destination! Thank you very much for taking such personalized care of my priceless treasure!”
“What a joy and a pleasure to do business here! I just needed to do an Amazon. The are no longer The UPS Store but they still do the returns. Thank you for making it so easy and doing all the work for me! You are a blessing!”
“I think we can all agree that UPS is a great shipping and printing alternative for many other places in a more smaller environment where people may want something done quickly and are short on time.
In my city, we have quite a few shipping locations for packages (like the 12x12x12 I sent out today). For me, this location is very close to where I live and typically has 3-4 employees working on prime shipping days. The process is quick, there's no b.s., and the employees are honest. The reason I chose this location today is because I wanted a dependable way to ship internationally - from San Clemente, California to Ontario, Canada. The package hasn't shipped yet (since I just dropped it off) but I have full confidence in this store and UPS's capable fleet of workers.
In terms of specifically this store, the layout is simple and the upkeep is very clean. Everything clearly marked and zoned-out into sections where customers won't run into much confusion. Great work. In the past, I have used this store for many things other than international shipments such as small batch printing and short-hand office supplies - mainly because I used to work in the plaza.
The only recommendation I give to customers is just be aware that the parking lot can be a hassle due to many other businesses needing the space, so be careful when navigating the parking lot in your vehicle and on foot. This is not something this UPS location can fix - this is just something I hope people considering when using the OCP at any time.”
“Great UPS store! These are individually operated and managed from what I gather, and this team stands out from the 3 or 4 others I use. They always promptly greet with a smile, are efficient, the store is clean & tidy, and pack my belongs in my absence after leaving with zero issues.”
“I have never had any issues with this store. 90% of my visits are usually postage-paid returns. They scan my shipping label, hand me my receipt, and I'm out the door.”
8:30AM - 6:30PM
22431 Antonio Pkwy b160, Rancho Santa Margarita
Mailbox Centers
“I frequent the UPS location in RSM and the service is always great! The staff do their best to keep the line moving while maintaining a friendly environment. I had to have an item notorized and mailed overnight recently and Luke helped me and was just lovely! Just another example of the quality of individuals at this location!”
“Every time I've visited this store, the staff is friendly and helpful. This time, I needed a passport photo and wasn't sure if they offered that. It wasn't listed on the window display signs. Yes, they do. An employee took my photo and quickly processed 2 passport photos, with no issues. I had just spent almost 45 minutes at another place, but they couldn't get their printer to work. I will recommend UPS Store for passport photos in the future.”
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“The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.”