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8:30AM - 6:30PM
22431 Antonio Pkwy b160, Rancho Santa Margarita
Mailbox Centers
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Mailbox Centers
“I’ve been coming to this UPS location for years, and it honestly feels like family when I walk in. PJ is always so sweet and goes out of the way to make sure I’m taken care of, and the whole team is just wonderful. They’re always on top of everything, super attentive, and you can tell they genuinely care about their customers. I’m so grateful for the kindness and consistency they’ve shown me over the years — it really makes all the difference. ?”
“As Newman said, ‘The mail never stops.’ Somehow this UPS keeps up anyway—fast, reliable, and unfazed by the nonstop flow. The staff is always efficient and professional.”
“Such a pleasant experience coming in here. The owner was very helpful. It relieved me of the stress in fulfilling my purpose. Just wish all business are as helpful.”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Mailbox Centers
“The staff was super friendly, and helped me send some mail right as they were closing. There was no pressure, they were extremely nice and accommodating. Thank you!”
8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Mailbox Centers
“The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.”
“Noel & Laura were very helpful assisting with setting up our new business & personal private PO Box at AIM Mail Center Laguna Niguel. Very professional, courteous, and eager to help. Full service with sending and receiving for all logistics carriers. Thank you.”
“I had such a fantastic experience at this post office thanks to a truly outstanding young man named Mohammed. From the moment I walked in, he greeted me with genuine kindness and professionalism. He went above and beyond to help me ship out my package, making the whole process easy and stress-free.
Mohammed was patient, knowledgeable, and incredibly courteous. He took the time to double-check everything, ensured my package was secure, and even offered helpful advice to make sure it arrived on time. It’s rare to come across someone who takes such pride in their work and genuinely cares about helping others.
This level of service is something you don’t see every day, and it absolutely made my day better. The post office is lucky to have him—thank you, Mohammed, for your kindness and excellent service!”
“This store is extremely convenient with hours and services. Staff is always helpful to me and kind even when extremely busy. I’m a little thrown off by some of the comments saying staff isn’t friendly. For now they definitely have my 5 stars.”
“We used the UPS store for notary services when our bank couldn't accommodate us. Andre (Andy) was amazing: efficient, knowledgeable and quick. He had us in and out in a jiffy and accommodated my disabled relative at a lower counter without having to request it. Super service, clean, well-lit store. Highly recommend!”
“Michael at postal annex had great customer service went out of his way to help me on a tracking issue when you didn't even have to I appreciate it all of his help and great customer service you guys should come for all your USPS FedEx needs here”
9:30AM - 5PM
22762 Aspan St Ste 202, Lake Forest
Mailbox Centers
“Shoutouts to Paul! Been dropping off USPS & FedEx packages here for almost 3 years now and always been smooth. Also, balikbayan boxes are always delivered within the promised timeframe”
8:30AM - 6:30PM
1310 Westloop Pl Ste A, Manhattan
Mailbox Centers
“Generally friendly staff. I've only ever gone in for Amazon returns, now that FedEx Office offers that service I come in less. Had to do a UPS specific drop this afternoon and things went smoothly.”
“I’ve owned a box at this location for 12 years. Now on the third franchise owner and he is best one yet. We had many issues in the past of not getting our mail or getting other box owners mail. Since the most recent owner bought this location about 6 years ago it has been so much better. Always very nice, attentive and prompt with outgoing packages too.”
“I always have the best experience coming here now. The new owners are so friendly and helpful. They go above and beyond every time I’m in there. I can’t recommend them enough!!”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
“The best Notary service in Lake Forest/Irvine/Mission Viejo area.
Super friendly, went to next level to help us for our notary requiring two witnesses on it.
Many thanks!”
“What a joy and a pleasure to do business here! I just needed to do an Amazon. The are no longer The UPS Store but they still do the returns. Thank you for making it so easy and doing all the work for me! You are a blessing!”
“I sent a 100 + yr old family heirloom vase thru A-1 Mail to Washington State! Tagel personally double packed the vase as if it were own….she also had me generously insure it, as well. THANKFULLY, 3 days later my pkg arrived safely to its destination! Thank you very much for taking such personalized care of my priceless treasure!”
8:30AM - 7:30PM
30251 Golden Lantern Ste E, Laguna Niguel
Mailbox Centers
“This UPS store is always efficient, well staffed, and the employees are friendly. It's a very well managed store. We have purchased items there, had documents notarized, and brought in many Amazon returns. Today I had an Amazon return that they had to help me with because I didn't have the right QR code. They went through the prompts with me on my app and helped me find the right QR code. They went above and beyond with their customer service to assist me. I truly appreciate their extra effort.”
“Great UPS store! These are individually operated and managed from what I gather, and this team stands out from the 3 or 4 others I use. They always promptly greet with a smile, are efficient, the store is clean & tidy, and pack my belongs in my absence after leaving with zero issues.”
“I have never had any issues with this store. 90% of my visits are usually postage-paid returns. They scan my shipping label, hand me my receipt, and I'm out the door.”
“Every time I've visited this store, the staff is friendly and helpful. This time, I needed a passport photo and wasn't sure if they offered that. It wasn't listed on the window display signs. Yes, they do. An employee took my photo and quickly processed 2 passport photos, with no issues. I had just spent almost 45 minutes at another place, but they couldn't get their printer to work. I will recommend UPS Store for passport photos in the future.”
8:30AM - 6:30PM
24881 Alicia Pkwy E, Laguna Hills
Mailbox Centers
“Every time I come in, I see Caden working, and he is always incredibly hard-working, friendly, and super helpful. I usually stop by around the same time whenever I have returns or things to mail out, and I’m always greeted with kindness. They do a great job of getting me in and out quickly, which I really appreciate.
Thank you all for the great service — it never goes unnoticed!”
8:30AM - 6:30PM
25422 Trabuco Rd Ste 105, Lake Forest
Mailbox Centers
“I come to this location a lot, and they are always packed, but the staff keeps everything moving and is knowledgeable and friendly! Sandhya is great, and I watched her juggle several different customers on her own today, including myself, while remaining kind and helpful!”
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“I came in with a bulky, oddly shaped item and had no clue how it was going to get packaged. Raitt F. took one look at it and got right to work. He knew exactly what materials to use, was patient the whole time, and never made me feel like I was being a hassle. He stayed hands-on through the whole thing and clearly cared about getting it done right, not just done fast. I walked out actually feeling good about my item making it in one piece. This is exactly the kind of employee that makes you want to come back. Great job Raitt!”