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“Ryan was awesome.Explained everything and connected all our audio/tv components.He took to the time to make the setup look great.Definite recommend him for all your audio/visual needs.”
“Skyriver IT is the best! They always pick up the phone right away, and they do not give up until the issue is resolved. They are always able to resolve whatever tech issue I am experiencing, and the members of the support team are very kind.”
“I had my doubts on wireless internet for a small location, but Wave.band was easy enough to try out. They delivered on everything they said they would. Not only did they deliver, but the technical staff that worked on site was much better than I have experienced with other providers. They were able to help us get our equipment up and running (we are remote to the location) quickly and clearly understood everything that was going on. They have never made me doubt my decision to try them.”
“I have been working with Natural Networks for approximately 10 years, they handle everything IT related for the various companies we have. The staff is knowledgeable and great to work with. Highly recommended!”
“I’m happy, happy, happy! Spectrum is dependable and their customer service is excellent. They aren’t perfect, but they work to make things right.
I’ll take it any day over my previous experience with Verizon’s degradation in service, price gouging, lying customer service reps. And, every time I called Verizon with a technical issue, their solution was for me to pay more. We were very hesitant to leave Verizon because they have excellent coverage. However, my interactions with their customer service made me question whether I was on the TV show “Punked” with Ashton Kutcher.
Spectrum still values people and relationships with their customers. I’ve been very happy with my wi-fi service over the past 7+ years, so I just switched over my cellular service to Spectrum since they use Verizon’s network. Spectrum’s pricing is 37% of Verizon’s with 100% better customer service. So far, I’m ecstatic about the switch (2 phone lines at an introductory rate of $50 a month. 50 gigs of 5G speeds (it will slow after reaching 50 gigs). That price also includes 10 gigs of personal hot spot @ 5G speeds as well. After a year the price goes up to $69; they promise to never raise rates (TBD). Even with the increase, it’s still 51% of my prior Verizon bill.
I’m extremely happy to have found the Spectrum solution!”
“This place has great customer service I would like to say thanks to all who helped in the process of setting up a claim for my broken phone, thanks Kel, Gio, and Tahlia for the great customer service!”
“Theo was extremely helpful today!
Very clear and patient when explaining all the numbers when I transitioned from at&t to tmobile!
5 starts for his service!”
“Due to a recent merger, I contacted All Roads to cancel one of our 2 satellite phones as the new company was consolidating equipment. Zach was so helpful and able to quickly provide me the information I needed to cancel the line. Being a small mineral exploration company, All Roads satellite service has been a great asset to us for a number of years, especially in remote areas of rural Nevada and providing a sense of security to our field staff and contractors. Their service and monthly costs are reasonable. I would not hesitate to utilize their services in the future. Thank you for providing such reliable service.”
“I had a young man by the name of Javier help me earlier. He explained possibles prices, tips for phones I may like, he even tried to call other stores for me so I wouldn't be driving all over the place. He was genuine and did what he could to help me figure out what phones I wanted.”
“Okay! I'm not gonna lie! I've literally only stepped foot in the place like once but I used to work at the 7-11 next door so I know for a fact that the people that work there are totally cool!”
“I never got a link to rate my experience there's yesterday so I wanted to post it on here. Major shout out to Ashley. She was extremely helpful to me while also holding down a full house of other customers! Thank you!”
“I went in to quickly add a phone and a line (free Samsung w/24-month activation) for my adult daughter. The wait was not too long, one representative suggested I could get started with the app which I have on my phone so I did that to speed things up. It took about an hour and I was in and out. The only problem was they guaranteed I would get 25% off the accessories but when I got home, the receipt did not have the discount. I bought them in store & they were an app special. However they reassured me I’d get the discount in store, as one accessory of the required 3 to get the discount, they had only one left in store. I may call them and ask if they will refund the 25% off, which involved another trip! It was promised but not delivered! Otherwise all went well & my daughter was very appreciative and lived her new Samsung phone…just the one she wanted!”
“Had a very confusing billing problem. Keion was so kind and considerate he really helped me out. I went in there worried but he took care to put me at ease and identify the problem. I really appreciate it. Also there's a couple of kiosks for self-serve. The store is kind of off by itself, there's a huge parking lot and easy access for disabled people.”
“While checking on my data and service plans in store at UTC mall in San Diego, Charelswas very helpful and efficient in assisting and answering my questions… he deserves a high praise from his supervisor for this!!
Yay Charels.”
“I had a fantastic experience with Bri! She was incredibly friendly and knowledgeable, making the entire process smooth and enjoyable. Her service was top-notch, and she went above and beyond to ensure all my questions were answered. I highly recommend her and will definitely be back again!”
“My partner and I visited the Spectrum Store in Clairemont Town Square to set up new internet as we prepare to move in together, and we were lucky to be helped by Will. I’ve been a Spectrum customer for almost two years, but this was by far the best experience I’ve had, thanks to him. Will was not only knowledgeable but incredibly friendly and took the time to explain all our options in detail. We decided on the 1 GIG Premium with Advanced WiFi and the Xumo Stream Box service, and Will made sure we felt confident in our choices. His professionalism and genuine care made the entire experience enjoyable and stress-free. Thank you, Will, for the outstanding customer service!”
“Verizon is the best in the Area, imho, although I had a surprisingly good experience at the Brentwood AT&T store. I came in all ready to have a talk to the hand experience but that isn’t what happened. Some of the customers were confused about why they were there but no one seemed overly rude and demanding. Both Brentwood stores had heightened security and employees who seemed to be satisfied. I enjoyed both, but still want to know the best provider for wired internet available for my 1998 home located near Big Break? Any ideas?”
“I had a wonderful experience from checking in (with Matt) to the associate who helped me (Juan). My phone started to show a “no SIM” message about ten days ago but would fix itself after a few minutes. Until yesterday when it completely stopped working. Juan was able to fix it within 15 minutes by setting me up with an eSIM. He was professional, thorough, and helpful.”
“First, I want to preface this review by saying that the 5 stars are solely for this specific employee and do not reflect my overall experience with Verizon or this location as a whole.
I've actually had an incredibly terrible experience with Verizon since I switched over a couple months ago and very much regret leaving T-Mobile for Verizon, but this one employee at the Mission Valley storefront has been my saving grace. I do not think I would have been able to manage being a Verizon customer any longer without their help.
It's unfortunate that I cannot remember their name, but if you were the person that's helped the customer who was accompanied by a sleepy lil dog on two separate occasions both which were lengthy, thank you so so much.
This employee genuinely did all they could to help me get to a resolution. They were kind, patient, knowledgable, and a clear communicator. They went above and beyond to figure out the root cause of all my account issues instead of giving some generic robotic answer that wouldn't have addressed or solved anything.
So whoever is this person's boss, know that you have a solid employee and they deserve a raise :)”
“I had an outstanding experience with T-Mobile recently. Roger even went the extra mile to set up my new device, transfer all my data, and ensure everything was working perfectly before I left. Thank you, T-Mobile, for making this such a smooth and pleasant experience!”
“I called in and had questions about unlimited data for internet. I believe the ladies name was Rema. not sure I spelled that correctly. but she was very quick and had the answers I was looking for and the call was less than 5 minutes. very helpful and thorough”
“Shay & Omar helped me today. There was a glitch on my PIXEL 7.
I have been here at the store for an hour! They are both so patient and kind.
Super happy with the service. Thank u!”
“I had an amazing experience at T-Mobile thanks to Ricardo! From the moment we walked in, he was friendly, knowledgeable, and incredibly helpful. Ricardo made the entire upgrade process quick and smooth. He explained everything clearly, answered all our questions with patience, and made sure we left happy. This is hands down the best customer service I’ve had in a long time. Thank you, Ricardo, for going above and beyond!”
“The older sweet ladies are amazing.
Sarah and her other partner are amazing very very patient and helpful.
Younger lady there refused to help and then it was these the two older beautiful ladies that solved my issue in minutes.”
Open 24 hours
3590 Mt Acadia Blvd, San Diego
Internet Service Providers
“Super professional, timely, clean work. They fixed our networking problems and made things so tidy we can tell where every cable goes. Goodbye rat's nest! It was a pleasure to work with them, would definitely recommend.”
Open 24 hours
1360 Fifth Ave, San Diego
Internet Service Providers
“Had it for 2 years and 1. They deliver nearly triple the bandwidth they promised. 2. I can count on one hand the number of times the service has dropped. Super consistent, no issues, and they're even significantly lowering the price.”
“Andre helped me today and he was efficient with great customer service. I went to a store in La Mesa yesterday and they were not helpful at all. Andre took 2 minutes to install my eSIM. Thank you!”
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“Arely provided five star service was excellent and would highly recommend an in-store visit and recommending this representative. I was in and out, but within an hour!”