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“Unfortunately, they didn’t have a variety of roller skates to choose from. But Freddie’s customer service is top tier and that’s why they’re getting five stars!”
“I learned so much about my feet with the foot scan! I had no idea my feet were two different sizes, and that my arches are actually different heights. Made a lot of sense in terms of the pain and imbalances I experience. I know online shopping is easy, but I'm really glad I made the trek to the store. I likely would not have bought the style nor the size I ended up in had I not had the in-person experience. Highly recommend!”
“I have been using Dainese for over 30 years in the US and while stationed in Europe. My visit to the LA store on Sunday the 9th was my first visit to an actual Dainese location and I just have to say WHOA! I was a kid in a candy store. But, that is not what this post is about. This is a shout out to Cristian who went above and beyond to help me out. I needed a new set of gauntlets and so headed over after calling in to ensure they had the ones I wanted in stock. Cristian was not just friendly over the phone, but was exceptional when I arrived. We ensure they fit perfectly and gave me a customer centric experience that few places offer.
Dainese, you have an exceptional Team Member in Christian!
Thank you again, Cristian, and I cannot wait to come in for a fitting and some customer gear!”
“Blindfolded, I could tell by the smell where I was! Not saying good or bad, just that smell!
Anyhow, packed with items making maneuvering a sport.
Prices cheaper than other sports stores nearby.
Easy parking and ♿”
“Had an amazing fitting experience with Brandon at Club Champion for my putter. Brandon didn't just eye-test it—he used SAM PuttLab's scientific data to pinpoint my weaknesses and correct my old misconceptions, coming up with the perfect specs for me. Putting with this new setup honestly feels incredible, and it has made a huge difference on the green.”
“This place is AWESOME. Great service and great prices. It’s an outlet shop so everything has lower than retail price. I didn’t swim seriously for almost 2 decades and Tim helped me get up to speed on everything and helped me choose the best swim gear for what I was looking for. Great service, and had an amazing swim. Will definitely be back for all my swimming needs”
“This store is pleasant to shop for its friendly staff, no-pressure sales, and the clean and organized atmosphere. Alp is extremely knowledgeable in shoes, patient, and easy to work with when purchasing your shoes.”
“There's no Los Angeles or California edition, unfortunately. The only thing you can get is a Santa Monica sticker which you should ask at the check out counter. $3.00”
“Excellent local bike shop. Great value for this level of quality. I let them choose the replacement tires for my commuter bike and I couldn't be happier. They know their stuff!”
“I had a great experience with Jayla at the Adidas store in Santa Monica. She helped me exchange my shoes for a style that better suited me and went above and beyond to ensure I had a smooth shopping experience. Jayla was kind, compassionate, and truly patient, even while multitasking with other customers. She found great deals that matched what I originally paid at the Century City location, giving me more value for my budget. Thanks to her, I now have a stylish gym bag, multiple workout shirts, and a perfect pair of Campus shoes for my daily routine. Thank you, Jayla, for your outstanding service!”
“Great Business Integrity!!!Bought 7 racks from Dennis (Hawaii Gun Rack). Only used 4 and return 3. The return package was stolen from his porch, but Dennis immediately honored the return. Nice to see a business with integrity!!!!Hanging 12’ boards (at 15’) takes preplanning and Dennis was always available with regards to questions and help.We wish we contacted Dennis prior to our purchase…we did not know that Dennis can stain the plywood a mahogany color prior to applying the varnish. Yes…Dennis actually picks up the phone when you call.”
“I have only kudos and oodles of good vibes to report with Jack's in my neighborhood of Santa Monica. They are professional and fun and above all else, very approachable and sociable.”
“Niky's, Exclusive apparel for beginners to professional sports minded individuals. Has a wide assortment of sizes to accommodate team members across most fields of sport and exercise. Centrally located off the PCH/Pacific Coast Highway. Super employees Zach & Adrial will assist in the game you play.”
“Bobby was great during my exchange today! He helped me figure out the right size and took his time to help me understand everything. Really appreciate the customer service.”
“I highly recommend this location for the people alone. Aaliyah was incredibly knowledgeable and took the time to walk me through each shoe and its features, which made finding the right fit feel effortless. Alexis and Oscar were just as welcoming, patient, and attentive throughout the entire experience. The level of care and customer service from this team was genuinely exceptional. If I could give more than 5 stars, I absolutely would. Thank y’all!”
“It was a nice chilly day and I needed to buy a jacket.
Got myself a nice zip up Nike sweater on sale and customer service was excellent along with a great selection of shoes/apparel.
I’d definitely come back here again to shop for more stuff in the future.”
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“Joe was fantastic to work with while helping me put together an entire snowboard setup. He was incredibly knowledgeable and took the time to explain the differences between boards, bindings, and boots so I could make the best choice for my riding style. What I appreciated most was how patient and helpful he was throughout the process. He answered all my questions without ever making me feel rushed or pressured into a specific option. It really felt like he wanted me to leave with the setup that was right for me, not just make a sale. Highly recommend asking for Joe if you’re looking for someone who knows their stuff and genuinely wants to help.”