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9:30AM - 5:30PM
1014 Hopper Ave, Santa Rosa
Mailbox Centers
“Amanda the manager is great. She located my package that I mistakenly sent back and is getting it redelivered. Promote her she is exceptional. Mary Wirta-Steinmetz”
“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”
“This is the only place I will go to now for my packaging and mailing needs. The staff is so friendly and helpful and they make the process of shipping so much easier. They have complimentary hot chocolate too! Five stars from me!”
“My UPS agents Rebecca & Dana at The UPS Store #6261 Santa Rosa are awesome. They helped me package everything to Minnesota in a huge box and assisted me tremendously from making copies and certifying and mailing very important documents that I had to turn in time sensitive and gave me the best price on the products. They truly know their product knowledge & are so professional while maintaining the most friendliest of personalities. I will not go to any other UPS store but this store. I left with peace of mind that I had sent my important documents safely and well processed by these two great employees. Thank you so much!”
“Absolutely love this location for returns. Yogita is incredibly patient and has a good source of knowledge regarding any questions you might have related to shipping etc. She is always really friendly as well. Like most shipping places, it can get expensive to ship things but it is pretty comparable to most companies. My go-to spot for returns.”
“Lady with glasses was really nice and fast for amazon return. I didn't have much money left on me (she didn't know) and she cut me a deal for boxes and printing :). I wish I took the steps to make it easier for her.”
“We needed some help with a notary with a few different moving parts and challenges. Riane was super helpful and went above and beyond to help us. We are currently out of state and so we were delighted with the level of service and care she showed. She was pleasant and friendly, and she made it an easy and painless transaction. Truly grateful for her help and her kindness.”
“Everyone who works there is super friendly and helpful even when I mix up where I'm supposed to be taking my Amazon returns. The staff is always patient and happy to assist in figuring out how to solve my mistake, It appears to be community oriented owner that sets the cutlrure of the store. Some time back I was in the parking lot outside the store trying to figure out how to deal with my lisence plate that was hanging off my car, holding on by only one screw. The owner was walking by and asked if I needed a hand. She went into her UPS store and got one of the emplioyees to go into the back and get the right tools to add another screw and affix my lisence plate back on so I could drive home. It became clear to me her helpfulness and desire to take care of her community was instilled in everyone she hires. Its hard to find this type of community care and commitment in stores that are typically transactional experiences.”
“I needed to move 4 paintings from Rohnert Park to Alaska. They, especially Dave, were super helpful. Very fast to return my phone call, everything arrived earlier than expected and in excellent condition. Great communication.”
“I recently had an excellent experience at the Windsor UPS Store in Santa Rosa, thanks to Jadd and Christal. From the moment I walked in, I was greeted with kindness and warmth. They were incredibly efficient and friendly, making the entire process a breeze.
I needed to get my passport photos taken and handle all the paperwork for my application. Jadd and Christal took care of everything, ensuring that all the details were managed seamlessly. They made what could have been a stressful task feel super easy!
I highly recommend visiting Jade at the Windsor UPS Store. Their local expertise and dedication to customer service truly set them apart. Thank you both for your outstanding help!”
“This UPS store has very knowledgeable staff, especially the lead person. Especially when it comes to international shipping, it's gotten very tricky and the staff at this store seems to know how to avoid problems and work with the new conditions so your stuff will get through customs and to the destination. I've used their other services, but this time I learned that their depth of experience with complicated mailings makes a real difference.”
10AM - 5PM
300 B St, Santa Rosa
Mailbox Centers
“Went in to get a print out for a Xmas present and they were super friendly and helpful. Made it quick and easy! We also never hade any issues getting our packages shipped there and bring able to match names to me or my spouses packages if the other needs to pick it up. It’s the small things that add up!!!”
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“I wish I would have asked the lady's name. I went to this UPS on July 14th with a bunch of returns. Also some questions and she was so professional and answered them all with patience. It was a great experience.”