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“Chain reaction is a family owned business that will always give you great product advice and stand behind their products with great service. Very helpful and friendly!”
“While building a bike the service and attention to detail was super solid. Mike did a fantastic job as we negotiated all the options and kept me aware of progress. Chris, fit me on my bike and initially it was a bit uncomfortable, however, some of my little pains went away and now I really like the position. Great bike shop!”
10AM - 5:30PM
1800 El Camino Real UNIT C, Menlo Park
Bicycle Shops
“This bike shop is like no other. Greg is a great person to deal with. He will go above and beyond to make sure you are happy and the end result shows it. I am grateful to have found woodside bike shop. I live in NC and still we were able to land on the perfect bike. Now i just wish they were in the east coast also!!”
“Tom at Velo Tech is awesome! He is super friendly and super knowledgeable. I trust him with my 2007 Pinarello. He upgraded my components and it rides like a new bike. Thanks Tom”
“I'd give 10 stars for the owner. He's clear, responsive, and communicates well. I just had a high-end tri bike shipped out from Veloro and couldn't be happier. There aren't many shops where when they say it's will be done, it's done on time and done well!
Now, I plan to bring all my bikes in for service and look into getting a new fitting at Veloro! Veloro is now my go-to shop!
And they have great kits, so be ready to try on gear!”
10:30AM - 6PM
883 Santa Cruz Ave Suite 3, Menlo Park
Bicycle Shops
“Honestly, Matt is just the best! I've been trusting him with my triathlon bike for repairs, upgrades, and tune-ups for about three years now. And seriously, thanks to him, I've never had a mechanical problem in any of my races. That's huge for peace of mind!
Recently, I got a new road bike, and he did an awesome job putting on a new cassette and making sure everything was running super smoothly. He's usually able to get things done really fast, which is a lifesaver. What I really appreciate about Matt is how incredibly honest he is – if something's an easy fix or not even necessary, he'll just tell you straight up. Plus, he's just a genuinely cool and friendly guy, always a pleasure to chat with.”
“Very kind and honest people. I needed a bike seat switched out and didn't have the tools to do it myself. They didn't overcharge or take advantage of me being a newbie. Quick in and out friendly service.”
10:30AM - 5:30PM
20301 Stevens Creek Blvd, Cupertino
Bicycle Shops
“We are happy to find this bicycle store. We were able find the bicycle that we wanted. The staff are very helpful and knowledgeable about the products. Buying a bicycle was a great experience for us. I would recommend buying your mountain bike at Trail Head Cyclery.”
“Anything you need bike related, this is your place! Saul and Ariel repaired my bike in 20 minutes - even helping me with things I didn't know about; they did it all for a super low price. Could not be happier🙏💯😄”
9:30AM - 6PM
116 Carroll St, Sunnyvale
Bicycle Shops
“I picked up the bicycle I had taken in for repairs yesterday. It turned out that a part which I had paid to have repaired several times before was actually defective, and this time they handled it completely free of charge. When I asked, “Are you sure it’s really free?” they smiled and replied, “It was wrong to have charged you before, and what matters is that you can ride safely.” Since I bought the bicycle here in January 2024, I have relied on them for all of its maintenance. The reviews are clearly divided into two camps. I think some people who view it as just an ordinary bike shop may be dissatisfied with the way they run their business. It is also true that because they treat each customer carefully, their work can take time. I also believe they do not cut corners in favor of profit. There is even a sign that says “the shop chooses its customers,” which I take as a sign of their professionalism. All of the staff provide very courteous service. I like this shop.”
“Super nice guys, so fast, friendly and prices seem fair. They could easily fix something on my old bike that other bike shops didn't know. My favorite bike shop in Palo Alto so far and will definitely come back. Thank you so much!”
“We had a problem with a new bike related to parts availability issues . The Bike Connection went above and beyond expectations to make things right. Thank you! We will be long-time customers.”
“Shop team (thanks, Scott!) all really know their stuff with Canyon brand bikes. No major upsells on used bike maintenance or safety tune ups / checks, just good vibes of go out and learn your new-to-you MTB. Will be going back for maintenance I can’t do on my own (eg shock services) and plan to buy my next bike here when the time comes. Hopefully not for a long time.”
“Gavin was so helpful getting my bike tuned up! I’m new to road bikes and he gave me a lot of helpful tips and ride recommendations for the area - highly recommend! Thanks again!”
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“Got a bike off facebook marketplace so I could explore the bay area while I was here for my summer internship. My bike had major shifter/rear derailleur problems and in the process somehow managed to undo my chain into metal spaghetti. Took it to the bike shop and got my bike rideable again for $5 worth of chain work. Pretty efficient service, reasonable prices, and knowledgeable mechanics.”