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“Josue was extremely helpful.. knowledgable.. and very patient.. he even stayed after hours & fixed my account of the issues I was having. I'm very pleased with the service and will be recommending him to friends and family”
“Isaac was the absolute best !! Super helpful and patient in explaining things ,and very kind . 1000% on Customer service . Honestly can say it’s been the best Customer service I’ve ever had .”
“I recently came in to transfer my phone which ended up being more complicated than expected due to some tech issues on my end but I was helped by a great employee named Sid who managed everything really well while helping multiple customers. While I am frustrated with Metro’s transfer policies, I am very grateful there was a kind and competent worker there to help me.”
“Edward’s service at AT&T were nothing short of amazing . When doing the survey about Edward , I accidentally hit 1 by mistake. but I mean his service was very great”
“I went in for a promotion on my phone by Alex, who gave me utmost 110% ?Customer Service! He help n educated me on my new Iphone ? Alex is top knotch! Go see him for all your Metro needs!! ✨️”
“Super legit !!
Forget those other guys and go with the real pro!
My battery was shot on my iPhone 13 and this gentleman went way out of his way to get it done right then and there that they even came to meet me after hours when I got back in town just to pick up the cell phone after repair. Real skill and talent !!
My back screen was cracked, and he was able to replace the battery without any further damage! Impressive ! Real mellow gentlemen and professional”
“Alvaro was the BEST!!! He took his time and helped me out with switching out phones. Very thorough and made sure we got everything we needed before leaving the store. Thanks Alvaro!!!”
“Only metro in 2 mile radius of me that picked up the phone and answered my questions. I don’t remember the name of the gentleman who helped me, but at least he opened the door for business.”
“Mr AJ is a nice sales man, quick response to every thing, and they have Xfinity Internet as well for cheaper price, the service is class A act.now my phone bill is only $25 a month ...”
“I just want to give a great shout out to Christian he came through for me when I thought nobody could he is the bomb straight up super focused he listened to what I had to say and he got it done. Thank you from the bottom of my heart Christian. And if I were to suggest anybody to help you it would definitely be Christian.”
“Mohammad went above and beyond to help me after I broke my phone. He helped me get a new phone while keeping the same phone number, and he also took the time to transfer all of my data to the new device. He was patient, knowledgeable, and made a stressful situation much easier. I truly appreciate his excellent customer service and highly recommend this store to anyone looking for friendly and professional assistance.
Difentely coming back for everything to this store this is my go to store now...”
“Mr AJ is a nice sales man, quick response to every thing, and they have Xfinity Internet as well for cheaper price, the service is class A act.now my phone bill is only $25 a month ...”
“I had my 2nd experience with this specific Cricket location and always went well but my 2bd visit was very pleasant. Thanks to Maria for giving me and boyfriend wonderful customer service and she was really dedicating to helping us. We got disapproved for a phone but she didn't give up and kept helping us making us feel important and she very friendly, and I also ended up leaving with a phone! Thank you Maria! I hope she is recognized in her work because she did great with us.”
“I got a free phone and great service. Fernando is an outstanding employee. I got the glass protector and a clear case at a discount. The phone and service is much better than Metro PCS. I am a happy camper with a phone I can really use and its 5g.”
“The employees are always helpful & you can always find what you are looking for at reasonable prices. You tell them what you need & they will give suggestions. Got a webcam today.”
“Just left T-Mobile had a situation wasn't able to do. I went to T-Mobile and guess what? They took care of me like always 23 years. I wouldn't leave them for nothing in the world. No need to leave because you don't have to fix it, so keep up the good work T-Mobile. You're doing okay, you can't please everybody?”
“Jessica was and is amazing! Sweet understanding and knowledgeable! She was the most helpful out of all the metro stores in fairfield. Great customer service! 1000% recommend this metro!”
“Armando is the best an expert and an asset of the company, knowlegeable fix my problem in a minute. I’ll definitely recommend Him to my friend and my family..”
“Shout out to Jackie! She handled an issue I had with my phone as good as anyone could have. I’m not just exaggerating her helpfulness because she’s cute either, that fact is what has prompted me to take the time to write this review, however I am singing her praises because she deserves to be recognized and appreciated for her ability to solve customer service related issues in real time and with ease. It was awesome to have such a positive and more importantly productive customer experience at any time, but especially during this pandemic which has exacerbated and too a certain extent justified terrible employee"s terrible behaviors.....but I digress. The gentleman who consistently works there Mon-Fri (open
“This store WOOOW me !! In a good way ! The staff was friendly but Imara really stands out !! She answered all my questions, she was very knowledgeable and detailed oriented! she took the time to take care of all my issues & she was still greeting people as they were walking in! Best costumer service ! This just became my #1 to go store!! T-mobile you got a rockstar in your hands !!”
“This place is awesome I've had to go two days in a row but the people here Kayla and Ruben specifically who helped me they are awesome and no confusion on their end listened to each problem then handle each one like pros”
“My name is David Olmscheid, I live in Fairfield, California and I have been a client of Cricket for well over 5 years. Reason being, I use my phone all day long for business and Cricket's unlimited plan can not be surpassed. Best show in town, par none. The greatest part of working with the Cricket Store in Fairfield, California, is customer service, which is the exact reason I ended up and continue to use their service. Cricket continues to hire employees that can walk and talk with you concerning all your phone issues. They will not stop until they have worked out all the kinks with your current phone issues, until they work through and manifest winning resolutions and solutions that allow you to get past your phone problems and get back to living. All the things that make Cricket of Fairfield, California, the "go to," company. Today, I was at Cricket in Fairfield, California and a very sweet and knowledgeable employee named Odalys, walked me through a personal payment issue I was having on my phone, saved me a bunch of money and made my Cricket service even more user friendly with her skills and talents, and most of all her concern with customer care. Bravo for Cricket of Fairfield, California and the wonderful customer service that Odalys provided for me. Hey, today is going to be a great day. Thank you Cricket of Fairfield.. Sincerely,David L. Olmscheid”
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“I walked in pissed off. After working with the manager Abul, not only did he calm me down, fixed all of my many issues, handle my complaint in a very pleasant way, I also walked out with a new free tablet. 5 stars to Abdul”