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6AM - 4:30PM
1111 W El Camino Real STE 135, Sunnyvale
Battery Stores
“I'm so impressed with the incredible customer service I've experienced recently! ? It's truly wonderful to be treated with such consistent respect and kindness. Keep up the great work team and infinite miracles ??????”
“Need a 12V Battery Replacement? My 2012 (240K+ mile) Prius didn't start due a dead 12v battery. It lasted 12 years since I drove it off the dealership. I called around my local big box auto stores and was quoted over $300 for the battery and learn that Toyota Prius was excluded from their free battery installation service. I figure the battery was located in the trunk/rear of the car which made it more complicated than others. I definitely wasn't comfortable switching this out myself. After a few calls to stores for price and product availability, I shot Hybrid Experts a text and was given the best price with free installation over the phone. (I won't reveal the price here but trust me, H.E. is truly passing the savings to us). I arrived on my scheduled time and was again, welcomed with a smile by the Owner. This is a Wednesday afternoon, the shop was busy with customers, all during a heat wave of 105 degrees. You got the Owner trouble shooting and calling for parts, the Son rushing back to install his last piece, all done with a smile and for the customer. So onto my car... My new battery I was expecting to be a generic brand or something our big box stores would carry like Duracell, etc.. based off the price quoted to me over the phone. I was 100% wrong, H.E. got a Toyota Brand 12v, the exact battery that lasted 12 years when i drove it off the lot. This was a sweet surprise and it shows they only use quality parts and trusted brands which is backed by their warranty. I'm confident that I found the best guys in the business here. Thank you again Hybrid Experts!”
“I was helped by Cesar, who was friendly, informative, and I couldn't help but notice the other employees at the time also doing a hell of a job helping a customer with what seemed like a complicated battery issue. Came to pick up phone, and it was as good as new.
If you need a phone fixed, and/or a battery issue, id definitely recommend this store. Thanks again!!”
“Soleeva was great to work with. They were very responsive to my needs and very professional in their work. My project was small and in a remote location and they were still willing to take it on and treat me as if I had a large and, for them, a much more lucrative project.”
11AM - 7PM
3570 El Camino Real, Santa Clara
Battery Stores
“The store is really amazing.my Tesla car was not fixed properly at elsewhere due to an accident,the owner here diagnosed it for free and provided the repair plan,it’s so great .a store that treats customers so well must be very responsible,I highly recommend to visit when you have trouble in the car.”
“This place is great. They swaped out my headlight bulbs for free, saving me so much time and money. If your check engine light goes on, go here first. They are so helpful.”
“Excellent service!! Thank you so much Tayo for guiding me while I changed my wiper blades for the first time. Tayo was knowledgeable, friendly and helpful!
I know I’ll be coming back for all my car needs! :)”
“Shipped same day and automatically provided me with tracking #. Thank you for that!
I love the wide variety of batteries and products.
Seems like very reasonable prices.
No opinion yet on product quality.
I am an Electrical Engineer, tinkering with some project ideas. I needed to find certain specifications for batteries. Most sellers don't bother. Thank you Illumn for providing this information for me.”
“My car wouldn't started in the valley fair mall. It was late in the day when we were able to get help with jump starting the car. Ricardo told us to come by to see if he can fix it. When we got there, he took a look and only when he was certain that he could fix it did he open everything up and replaced the battery. Super helpful ! He also told us about the guarantee and told us to come back if we had any issues. He went above and beyond to help us.”
“I've bought several batteries here for a camper van, my truck, and a solar project. Always had a great experience and they go out of their way to get their hands on specific hard to find batteries. There was a minor issue on one of my orders and they more than made up for it without me having to ask, which is appreciated. Nathan in particular helped me a lot with one of my orders.”
“Im only giving this place 4 stars because the people here are really nice and friendly. However they lack the last star due to the places they are located.To all the 53 ft long truckers delivering here Use the * University Ave, * it is much wider than the other roads.”
“I have been a customer at O’Reilly Auto Parts for over a decade. This store went out of its way to help me after everyone else said “we don’t do that” or “we can’t help you” thank you to both of the workers that were able to help me out in my situation. I truly appreciate you both and will continue to be a proud supporter of THIS O’Reilly Auto Parts store .”
“Well it's an Oreilly's. The store was clean and well organized. Although I was offered help, I prefer to look around on my own, I found what I needed. They were ready for me to check out when I was ready.”
“I loved their service! The employees were all so nice. I had to buy a new battery and they took out my old one and installed the new one. They also tested my old one to make sure my problem was the battery. They also tested my alternator to make sure that it was good. I am very happy with their services and help! Thanks guys!”
“I used to have battery replacement at Autozone. I called two locations but none of them had staff to do installation until hours later. So I decided to give it a try at O’Reilly, which I had passed by a thousand times but never entered. Angel helped me with the purchase and installation. He was very professional and patient. He got the job done nice and fast. Amazing experience at O’Reilly. Thank you Angel.”
“Amazing service!!! Came in for a battery replacement, Juan helped me with purchasing + replaced my old battery within 20 minutes. I’m so happy! Great experience.”
“Lance provided extraordinary customer service for me today, Friday, August 1. He was patient, knowledgeable, efficient and kind. I am 88 years old, so I especially appreciated the fine gentleman Lance is.”
7:30AM - 9PM
1160 N 4th St, San Jose
Battery Stores
“Marcos helped me with a battery purchase. What a great young man! He calmly helped me buy all the tools that I needed to fix my issue and he coached me through the options for the batteries that were compatible with my car (complicated bc it is an EV). He was very polite and knowledgeable and his good work makes me want to come back here anytime I have any other needs for my car in the future. Passing along the positive feedback for the store and for Marcos. Thanks! ?”
“ATTENTION!! Mark went out of his way to make sure I was taken care of on my last visit and I couldn't be more thankful to him!! I hope higher ups see this and recognize him for not only being personable but for providing above and beyond customer service. Thank you Mark!!”
“Anela was extremely helpful! One of the best if not the best experience I ever had while looking for parts. She went above and beyond! I live in Tennessee and my local store was closed, so I called half way across the country, and she helped me every step of the way! If I wasn’t already a dead set customer of oreillys, I am now! Thank you!!!”
“I feel this store is on the smaller side, I went in looking for a few products for car maintenance. I was able to find one item i needed, but other item i needed to order online. Staff was helpful and answered my questions.”
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“I received excellent service from this company for many years until I was sad to learn that they had moved from Sunnyvale. Now I restored our contacts online and again got a wonderful support. Have a successful business”