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9AM - 6:30PM
530 Lawrence Expy, Sunnyvale
Shipping Centers
“Efficient, friendly, and professional UPS location!! This place is well run and is always tidy. There are two automatic return kiosks in the back which staff are more than happy to help you use. Aside from this, I’ve interacted with the staff here on many occasions and they have always been pleasant. Hate doing returns but love this UPS.”
10:15AM - 7:30PM
720 S Wolfe Rd, Sunnyvale
Shipping Centers
“This location offers the latest and most extended hours in the South Bay! A quaint postal outlet that features a one-stop convenience for a variety of mailing services. Great rates on private mailbox rental services, especially for the Sunnyvale area. Specializes in international shipping and receiving. This is truly an old fashioned, independent and heart felt "mom and pops" shop. So don't expect the polished glamour of the faceless corporation style commercial business; and you won't find 3 clueless kids pretending to be working there who can't answer any basic logical questions. (But also be a grownup, and don't be in a huge rush during prime hours, nor be offended by old world price haggling either.)I personally rather do business with independently owned and operated outlets, as I've had enough of the callous faceless corporations lately.”
“My review is based on my experience using this location for the past 3 months to handle delivery of a lot of packages while I was out of town.
They handled my packages well for the weeks I was away and notified me when they arrived. I'm talking primarily Amazon and UPS deliveries, from small sizes up to large, big box parcels. The prices were reasonable for the area, and the location convenient. I will be using PostNet again in the future for my mailbox needs.
A few notes about the mailbox rentals:
- There are different sizes to choose from. Talk to the owner and explain what you need, and he will guide you to which one you should rent.
- It's a 3-month minimum plus a $15 processing fee.
- You have to sign a fair amount of paperwork because you're actually getting a US postal address, and these have to be filed with the USPS. They handle this, but you review and sign. It will take some time, so if you are signing up, it's not a run in and run out process.
Also of note are the business hours, which are structured a bit differently, so please keep that in mind. This means you can't expect them to accept packages during off hours, and you may need to update your delivery preferences to reflect that.
I've read some of the negative reviews, and they all seem to be about passport photos. Because each PostNet is individually owned, you're not completely dealing with a big conglomerate. You are dealing with a small business owner who is no-frills, no-nonsense, and practical. Remember, they are passport photos, not glamour shots. So show up looking the way you want to look that will pass the passport requirements; otherwise, hire a pro photographer and pay pro photographer prices.
And speaking as a former pro photographer, you're looking at over $250 for a mug-style headshot that is well-lit, up to your standards, and shot with professional lighting and a professional camera. So be reasonable.”
“I didn’t catch her name, but the fair-skinned lady has helped me multiple times at this location. Most times I’m not fully ready, but she’ll help me make the best recommendation, reorganize, and keeps a neutral and supportive attitude.”
“Went there Friday and 6 people ahead of me. Asian worker very organized and he managed to get line down then second worker came. Didn’t wait that long. Staff always nice st this one. Good job!”
“These guys are always provide excellent service,
No matter if you're just scanning a QR code and printing a prepaid label or having them do everything from packaging your item professionally,
They also do magnetic signs for your car if you have a small business or large banners with bright color and crisp sharp details.
Anytime I'm shipping and I'm in this area they are definitely my go-to.”
“Not sure the going rate for Live Scan but for level of service- DOJ and FBI, it was $25 for the scan and $15 service fee for a total of $40. 3 % charge for credit cards. Fast and easy. Guy doesn't talk much but gets the job done.”
“This is my favorite FedEx print and shipping carrier and location in the bay area! Their printer always works when you need it to and the staff is always quick and responsive, even with long lines. Friendly might I add. Today I was assisted by Zach and he deserves 5 gold stars for his superb customer service and cheerful personality that anyone could use after a long day. Pre-pandemic, this place was always packed and everyone occupied the printers and computer area. It's died down ever since so I couldn't recommend a better time to go during the day to avoid crowds.”
“I was not home to sign for a package so I needed to come here with a one hour window. When I arrived the man helping me was polite and fast. When he went to find my package the men working up front were friendly and funny. The whole experience took maybe 5 minutes at most.”
“The staff and management understands the sense of urgency knowing to get their customers in and out. They are always so friendly, prompt and knowledgeable. The manager, is awesome. She trains her staff well which is so refreshing to see. Always a pleasant experience when I go to this location. If you do go there, don’t forget to thank them for all they do!”
8:30AM - 5PM
209 E Java Dr, Sunnyvale
Shipping Centers
“Passport appointment was smooth and quick when our turn was called because we came prepared with all the documents and photo. The person before us however was completely unprepared and took longer than us because they needed to take a photo, make photocopies of documents, and write the check when all of that could’ve been done beforehand.”
10AM - 7PM
1133 Sonora Ct, Sunnyvale
Shipping Centers
“I sold my laptop in swappa and shipped through ups store.
Unfortunately, receiver is fraudlent and manipulated the shipment label and told me that he didn’t receive laptop and got the refund from me. I am in stage that I lost laptop and money as well.
Ups store staff really fought hard with UPS capital and did justice to my lost package and got cheque of my laptop value.
Really appreciate the work done by ups store”
8:30AM - 7:30PM
1286 Lawrence Station Rd, Sunnyvale
Shipping Centers
“I came in annoyed because my package was late. But the wonderful demeanour of the young gentleman at the front left me feeling like I made a friend. Disappointed in the delivery, but very fond of the people.”
“I needed to return a package internationally and the company scheduled a pick up for it while I was at work, but I was able to drop off my package here instead, the day before. They made it really easy! Thank you guys.”
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“Great service! Friendly staff! The lady that helped me was very polite and helpful. I had to go there to get my documents notarized. They were really busy but I was out in 10 minutes after everything done. I will definitely recommend this place.”