Post Offices near Tujunga, CA

“The friendliest post office I’ve ever visited in my life!
All the staff here are always very friendly and go above and beyond for the customers—even at 4:55 when the last-minute rush of people come in, and I’m sure the staff wants to go home.”

“When ever I went here to ship a package ? I would make the line, not super long but there's a line. One day I was in the line and one of the workers was asking if anyone had a QR code and I did and he told me that I didn't had to wait in the line, that I can do it myself on the self help machines. He showed me how to use it and now every time I go I just scan my QR code and the label prints out I Put it on my package and all done.”

“If I could give 15 our of 5 stars I would: for TUAN! I was there to mail a small package priority. The standard priority boxes weren't the right size, so Tuan customized a larger box to fit my item. He then put it in a priority envelope that was actually slightly cheaper than the box price-- hooked me up. I was having a rough day (tears leaking out despite my best efforts) and though he never said a word about it, he showed me tremendous care, compassion, and gentleness in a moment where I needed it most. He also xeroxed the address info I had on the original box and then just taped it on the new packaging, so I wouldn't have to step aside to rewrite it all. It's like he knew that would be a lot for me in that moment. He not only showed excellent customer service, but incredible humanity-- such a rare quality in this world. Tuan is an stellar human being and deserves all the praise!!! Oh, also, my priority package got from Burbank to Jersey in A DAY AND A HALF!! So Tuan also worked some magic to get my package in the fast lane. <3”

“US Post Office atwater village is located in an older, smaller building, but it’s very convenient with easy access from the 5 Freeway. Its location just north of Downtown LA makes it a practical option for nearby residents.

There is free outdoor parking available, which is a plus. It can get quite busy near closing time (around 5 PM on weekdays), so expect some crowds then.

The staff are generally friendly and helpful. Overall, a convenient neighborhood post office.”

“I took my friend who has some difficulty due to a previous stroke. She had concerns about her mail box security at her home address and we went to inquire about a PO Box.
Sterling was so accommodating and made the process easy for her to understand as she gets confused easily and sometimes needs a little more time to process information. He explained everything including the process when ordering/receiving boxes or packages from Amz, Fedx, UPS, as they do not deliver to PO box. Very important to know.
Sterling was patient and reassuring. We both left knowing we made the right choice and Sterling had her back….he truly did.
Sterling is actually Golden! Thank you so much for your kindness, patience & compassion.”

“My mom had put a stamp which was worth twice the rate of a regular stamp and was sad when he made me pay for another stamp..I thought is was a regular stamp but it wasn't so I didn't notice and he should have! I paid him more money to send my mom's mail and he should have looked at the stamps value and not charged me. He also asked me to return a letter that was put in my mailbox addressed to a different address completely and a different name to my Post Office..I told him the mail man had delivered twice to my house! I said send it to the correct house I don't want to drive to another PO. He finally agreed to take it. Why should it be my problem. I had put it in the outgoing mail after getting it in my mailbox with the flag up and my stupid mailman just didn't even look at it and put on my mailbox again!!! Didn't even look to see the address was a different street, number, and name!!! So why ask me to any more than leave it at ANY post office? So d**** Not my problem. It was someone else's gas company bill. Sheesh!!!”

“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”

“My favorite post office of all time. They have two self-serve kiosks which makes dropping of packages so easy. The employees are so nice and I always hear them laughing with customers. Every time I come in, I feel like I live in a small town because of how friendly everyone is.”

“It is, in fact, the most friendly post office I have ever had the pleasure of visiting! 100% of the credit goes to Tina. It was my first time in there and hopefully not my last. She was incredibly helpful, joyful, and much to my pleasant surprise… an Indiana Hoosiers fan!”

“I started coming to this post office and I feel comfortable with Marisa. She is very professional and polite and I did a mistake but she helped me to fix it. I just love her attitude. She is great!??”

“I was dealing with a frustrating situation involving a missing parcel that had been stuck in transit with no updates for days. After getting nowhere online, I came into the branch hoping for some clarity—and that’s when I met Victor, the branch manager.

Victor was not only professional but genuinely helpful and patient. He took the time to listen, pulled up the tracking information, and made several calls on my behalf to locate the package. Thanks to his persistence and clear communication, we were able to track it down and get it moving again.

It’s rare these days to find someone who truly cares and follows through. Victor turned a stressful experience into a positive one. Huge thanks to him and the team at this location—your help made all the difference!”

“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”

“I went in and there was a long line. I thought I would be in line forever, but there was a Supervisor assisting what customers he could, which impacted how long the line was. Before I knew it, I was being served by one of the 2 window clerks. I was thanked for waiting in line. The Supervisor also thanked me for waiting in line as I left. Seemed to me the folks working there were doing their best to serve the customers as best they could.”

“The service was great!

The front desk person could help me prepare for the priority express mail stamp that I tried to find by running to two previous USPS locations”

“Such a kind, patient, helpful postal woman helped us today. Despite the long line, she took her time to address each customer’s questions and individual shipping needs. Thank you!”

“The employees make this location a 5 star one, especially Janice, she is a superstar, the epitome of stellar customer service!
This location is so much cleaner than many other post offices.
Parking spots are sparse, but there are a couple of large parking lots nearby and the streets have parking too”

“I honestly can’t say enough good things about this USPS location. I’ve been here multiple times for different services, and every visit has been consistently excellent.

The employees are incredibly kind, patient, and thorough. They explain everything clearly and make sure nothing is missed. You can really tell they care about doing their job well.

Hands down the best USPS experience I’ve ever had. Huge compliments to the entire team! you’re doing a fantastic job!”

“⭐⭐⭐⭐⭐
Postmasters on Riverside Dr is hands down my go-to for shipping. The two gentlemen there are always super helpful and really know the ins and outs—whether I’m shipping to family in New York or sending packages internationally.

I’m writing this review because they saved me big time. Today, FedEx wanted $180 per package (plus box fees) to ship two large boxes to Utah. I went to Postmasters instead and they got it down to $88.20 per package. Huge difference.

Honest, knowledgeable, and fair pricing. I won’t ship anywhere else.”

“online it says they’re open till 4pm but that’s a huge lie. They’re only open till 3pm. I’ve asked them numerous times. Can they please change the times to reflect their actual hours online and they just look at me like I’m an alien.”

“Came by on Wednesday last week and they helped me out so quickly and both staff members were really nice!! Have a nice conversation as well I recommend coming here for anything!! This one and San Fernando usps will be a favorite! I’ve had my far shares to the closest one to me which is Pacoima and they were terrible and rude but now I know where to drop off my stuff at :)! Thank you”

“My passport expired and I needed a new one quickly for a trip that I am planning. The USPS in Sun Valley, CA was the nearest location that offered passport services. This location offers appointments & walk-in services from 10am to 11am. I arrived at 10am and waited in line for my turn. I was greeted by Roel, the USPS associate at the front desk with a smile and a good morning.
I had a few questions about the process which he answered immediately and then he took me through the process of renewing my passport. He was professional, exceptionally efficient and thorough. He found a few errors on my application and helped me correct them. He took my photo and suggested the photo that would best complete the passport application and then I paid the fee for expedited service due to my time issues. I had been dreading this task but Roel made it a very pleasant experience and I was finished before 11am and for that I am very grateful for Roel, the Sun Valley USPS passport boss?”

“The staff here is consistently friendly, welcoming, knowledgeable and patient. I often go out of my way to visit this USPS location because the experience is substantially better than at others in the area. There is limited parking as other reviews mention, but the turnover is usually pretty quick.”

“Slow and machine stencil wasn't working and postal rep didn't tell her for five minutes she could just use her finger. Probably because she was busy looking at her phone. Meanwhile the line grew from 3 to like 9.”

“I love this post office so close to my house and the staff are very nice , me and my wife drop our business packages here everyday. We do really appreciate their hard work.? Thank you.”

“Queeny is the best. This post office is great. Things move quickly, always happy to help. Parking is a bit difficult sometimes, but it's a huge lot and its free.”

“I am surprised about some of the negative comments. This has been my post office for 20 years and I have never found the staff less than courteous and professional.”

“I recently interacted with Artur Gevorgyan, Manager of Customer Service, and was impressed by his leadership and integrity. When we reported an unethical, ignorant behavior by a Postman. Artur addressed the issue promptly and effectively on the spot. His decisive actions resolved the problem and reinforced the standards of service we expect from USPS. He is a true asset to the company and USPS needs to hire more exemplary individuals like Artur!”

“Warning: DO NOT SHIP ANYTHING YOU ARE NOT WILLING TO LOSE! GO WITH FEDEX, MIGHT BE A FEW BUCKS MORE BUT YOU WILL NOT NEED TO DEAL WITH THIS WHEN IT HAPPENS TO YOUR VALUABLE PROPERTY.

MY STORY
I am filing this complaint regarding the mishandling of an insurance claim and the unreasonable process required to attempt to resolve it.

Shipping services purchased through USPS include up to $100 in insurance coverage. Based on that, this should have been a straightforward process. Instead, what should have taken a short visit turned into hours of my time and three separate trips to the post office. Only to have my claim denied, why, because they did not review the info I already submitted.

I initially filed my claim online and later received a letter instructing me to bring the item in for inspection. I followed those instructions. However, upon visiting the post office, I was repeatedly told to return because no one was available to assist me. They said I need a supervisor, and one is not always present.

I made three separate visits, each time complying fully with what was requested. On my final visit, after already investing significant time, I provided all documentation. During that visit, the power went out. Shocker.

At that point, I asked the staff to hold the item while they clarified internally what was needed to complete the process, in order to avoid yet another unnecessary trip. The staff was not apologetic, knowledgeable, or helpful throughout this process.

Despite fully complying with all requirements and making repeated efforts, my claim was still denied. The stated reason was that proof of value was not provided. However, this documentation had already been submitted with the initial claim. It appears no proper review was conducted before denying the claim, resulting in further unnecessary delays and wasted time.

This process was unnecessarily difficult, time-consuming, and inefficient. What should have been a simple insurance claim turned into a prolonged back-and-forth with inconsistent instructions. As a result, I spent HOURS resolving something that should have taken minutes. Over 3 to 4 hours, this makes me sick to think about.

As a high-volume shipper (over X packages per month), I rely on USPS services and expect a reasonable and functional claims process. This experience has significantly reduced my trust in USPS handling of insured shipments.

I have escalated this matter to BBB, USPS Consumer Affairs and the Office of Inspector General.

Desired Resolution: Work on your process. No one should go through this.

I wish I could get back half the time I spent on this. I will never waste my time with them again. All trust is gone.”

“There are a lot of negative reviews about this Post Office but it seems that its mostly based on things that the workers here can't have any control over. From my experience the staff here have been very sweet and professional despite being severely understaffed. Theres usually only one person available for shipping and packaging which does cause long wait times, but thats not the fault of the workers. I understand wait times are long but to have this post office here has been a great convenience for me. I suggest many others that need quick service when there is a long line here to go to the one close to the Arts District. If you need to just pick up mail, there is usually another person available that can get it for you. Just remember to bring Photo ID.”

“I want to say thank you to the one of the amazing associates his name was Edmond Vartanian , he was so knowledgeable and helpful during my visit , I impressed with his great customer service , hope will see him as a manager ?”