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“Awesome experience opening my new account! The branch looks great and staff are friendly and knowledgeable. Some banks look so old and crusty - this one is modern and nice and I feel taken care of!”
“I went there to ask some question about my personal account and I got all my questions answered. Very nice and friendly staff. Ali Azar was so helpful! I appreciate their service at that branch.”
“Richard (don’t k know his last name sorry..) he’s been in Westlake Village branch location table by the back door entrance for a while. Very kind Gentleman, respectful, helpful, wonderful professional Man that I’ve never met in any of my other banks I’ve been in. Anytime he answers everything that I don’t understand.!
Arnold Visomirskis”
“I recently had the pleasure of experiencing exceptional customer service with Martha Cianciullo, and I felt compelled to share my positive encounter. Amidst a rather upsetting situation I had with other customer service reps trying to help with a accounting issue I had, she went above and beyond to ensure my needs were met with empathy, efficiency, and professionalism and took care of my concerns and issues. Thank you Martha!”
“Chase Bank has great service Everyone is friendly and helpful. The customer service is fast and full of good energy. The tellers Nika, Linda, Rani, Becca, and Dawn were perfect and gave me all the information I needed. I really liked my visit!”
9AM - 5PM
954 S Westlake Blvd, Westlake Village
Banks
“I was surprised at the few stars given by others . I went in to discuss my portfolio with their Merrill lynch adviser Veronica and was super happy with her patience and knowledge . The branch itself was quiet for a midday Friday work day which also added to the pleasant experience.”
“This location is generally better than most other Chase branches. More than products it’s people like Azin (professional, considerate, helpful) that keep me with Chase.”
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“Love the location, love the people. Have several accounts here. Hours are excellent; easy parking. Always greeted with smiling faces. Diana Galvez, the Branch Relationship Manager, has been incredible with helping me with a small, technical issue that no one else could seem to solve. And I'll usually go straight to Melisa at the teller window for my transactions. The best! And be sure to snag one of the lollipops at the reception desk on your way out!”