Rickenbaugh Collision Repair East in Aurora, Colorado is a collision repair center known for its great customer service and friendly, attentive staff. Employees are described as excellent, professional, and prompt, working diligently until customers are satisfied. The business has a strict contract regarding insurance, but customers report not having to pay anything extra. Repairs are done very well, with vehicles returned very clean and polished. The team is committed to making things right and earning back business, with an action-oriented disposition to solve problems. They also offer a tow service with friendly dispatchers and drivers who arrive in a timely manner. Many customers state they would highly recommend this repair center to others and would return for any future repair work.
Michael at the collision center has been working by my side helping me deal with a very unique insurance situation. It has been a nightmare but Michale has gone above and beyond to help me navigate this situation.
April 2026
Teresa the receptionist always answered my calls, questions or concerns. She was outstanding with customer service! My car looks like nothing happened to it! Amazing work and commitment all around. Amazing service; highly recommend!
May 2024
The staff is very friendly and attentive. Questions were answered promptly. I would recommend Richenbaugh to others. The repairs were done very well. The car was returned very clean and polished!
