“I’ve been a loyal customer of the Highlands Ranch store for years, and they’ve earned my business through their professionalism and exceptional customer service.
During my most recent visit, I had a very complicated order, and Ruth, Bryan, and Robert at the pickup desk went above and beyond to help me. Ruth even called to follow up and made sure I received every item I needed. Their attention to detail and genuine care made a stressful situation much easier.
Great customer service is rare these days, but the Highlands Ranch location continues to uphold high standards and treats customers like people, not just transactions. That’s why I keep coming back. Thank you to Ruth, Bryan, and Robert for providing such outstanding service!”
“As usual, this Harbor Freight Store gets 5 stars. I was asked three different times from different employee's if I needed help finding anything on this visit.”
“I was moving and had a bunch of items to get last second. John Browning was amazing. He helped me find everything I needed and even found a driver to get a huge pallet down from the top shelf so I could get all my items! I am so so thankful to have asked him for help and wanted to say thank you for the incredible and genuine care and customer service!!!”
“I have been to Home Depot twice and decided to try ACE for my license plate screws. It doesn’t sound hard, but I had to return screws multiple times with no success. I went into ACE today and had Mason help me and he went ABOVE and BEYOND! He walked out to my vehicle and tested until we found the right one. I will definitely be giving my business to ACE now. He also shook my hand and thanked me after checkout :) I will be back!”