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8:30AM - 6:30PM
34-3 Shunpike Rd, Cromwell
Shipping Centers
8:30AM - 6:30PM
285 Berlin Turnpike, Berlin
Shipping Centers
“Mailing return packages to Amazon, had the wrong location on one of them I don’t think it’s a hammock day. William was so kind to help me change the drop off location.
He was patient and efficient. So nice to have that kind of service”
“The staff at this store are fantastic. They go above and beyond to help with anything you need. They are patient and kind. This is the best place to use for Amazon returns in Wallingford.”
9:00 AM - 5:30 PM
137 S Colony St, Meriden
Shipping Centers
“We purchased a printer here last week in February 2025. The associate, a female, who helped us was very knowledgeable about every printer and helped us decide which would be best for our needs. We purchased an HP Envy 7900e for printing documents and photos. The printer has been excellent! I would recommend this Staples if you're in the market for a printer.”
“Needed to have printed a 3x4 banner. The original image had very poor resolution, yet the print came out very well. Pleased with help and instructions by the associate who assisted me. Would come back again for more printing needs.”
“Saved my day/week when I was able to ship past 3 pm on a Saturday.
The service was impeccable and very attentive to my needs. It looks like Val is the superstar behind that. Thank you so much!!”
“Great customer service! Juan made sure I have the right prints for my online order. Print quality is very good; communication was clear regarding the order status. Overall, very good experience at this location!”
“Amani to the rescue! Staples was busy, so I decided to call the local FedEx which is only a couple of miles from my house. I thought they only did shipping, but gambled and called. I need two copies of my resume rather quickly for an interview. Amani told me to come on in and she would have the printer ready. She guided me through the process. She reviewed the print job before I did and wasn’t satisfied, so she reprinted and the quality was spectacular. Additionally, FedEx doesn’t charge the extra fees that Staples does when you go to the counter for a print. Staples is such a racket. Now knowing that I have FedEx close to home and have treasures like Amani working there, all of my printing will be done with FedEx!”
2 - 4:30PM 8:30AM - 1PM
115 Main St, East Berlin
Shipping Centers
“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”
“Visited the post office around 4pm on a Wednesday. The gentlemen working recognized that we were not super familiar with postage and kindly taped our package (while noting that it did need to be taped), helped us figure out the zip code to an address we were given the incorrect zip code to, and gave us the address of the nearest UPS for a return we needed to make through them. We were very thankful for his patience and assistance.”
“Awesome small town USPS. Parking isn't the best due to the building being built in the 1960's. Avoid the rush times 11:00-1:30, and 3:30. Frank and Kim are great at what they do.”
“I'm a retired teacher and during my career I used Staples a lot.
I needed copy paper, colored paper, glues, pencils, pens paint, and a huge amount of supplies for science projects (especially the science boards for Science Fair and /or Scientific Method Projects.”
“When I was given a call about the time window for delivery, I had to call back and speak with another woman who was not really helpful. She was adamant that the delivery was curbside, but she was insistent that they would drop it by the street. I informed her repeatedly about a hand injury and I would need it placed close to the garage because I live on a busy street. She wasn’t willing to hear what I was saying. After hanging up with her I read curbside could be close to the garage. The wonderful delivery man offered to move it into the garage which was also part of your curbside service.Please make sure you representatives know what your curbside entails, so the customer feels they are being heard and are getting the best customer service.”
“I have never experienced anything but friendly, efficient service at our local USPS. DeJoy will never convince me that the post office should be privatized. Thanks to all who work for the Post Office and may they know how much they are appreciated, every day.”
8:30AM - 5PM
11 Silver St, Middletown
Shipping Centers
“So Julie at Cromwell post office was rude and unhelpful- the manager at Cromwell agreed and got us into Middletown post office for our passport
We were met with 2 individuals Sue and Bree who were helpful, service friendly and knew who Julie was bc they had dealt with several others that had bad experiences at Cromwell
Therefore this is a shout out to those individuals- Julie and Bree- who went out of the way to help us- when the rest of the postal service let us down- and were kind humans
Middletown post office- Bree and Sue- thank you- to your manager that helped us and runs a kind service friendly office”
“Usually pretty quick in line. Never stood there for a long time. Only had 1 issue a year ago trying to send a package out that was prepaid and it was for up to 5 lbs, it weighed 2 lbs and kept saying it's too heavy...?
Now I do everything online besides a couple things. But staff is usually friendly. Went just the other day and 1 guy was up there and no line! Very friendly older gentleman”
“The man on the phone this morning was so helpful with my concern about undelivered mail that was returning to sender. I got my package the same day! I think his name was Anthony. Sorry I don't completely recall!”
“Dec 2024. Whole new staff at the Cromwell Post Office. They are fun, informative, and always kind to me and my son. 10/10 I love doing business at the Cromwell Post Office!”
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“Excellent staff and everything I've shipped from here made it safely to its destination. They do a great job packing items for customers. Can be pricy since it's just a UPS franchise store and they're not actual UPS employees, so it feels like they're just making up the prices sometimes, but again... Packages get where they're going. That's more than I can say for FedEx and sometimes the post office.”