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10AM - 1PM 2 - 5PM
110 Main St, Rockfall
Shipping Centers
8:30AM - 6:30PM
34-3 Shunpike Rd, Cromwell
Shipping Centers
“I’m a long time client, business & personal ; the employees & services never disappoint !
I cannot say this about many businesses. As a business owner & avid Amazon user, they make my life easier at UPS in Cromwell . Helpful & kind, the line goes quickly always !
10 stars ! Also no mistakes ??? parking easy they will assist w pkgs if needed ! Kudos UPS ?”
9:00 AM - 5:30 PM
137 S Colony St, Meriden
Shipping Centers
“I have had only fantastic experiences at this location that goes for all associates.But in particular, valerie, who goes out of her way to make sure that you are comfortable in everything you are doing and sees you through it very patiently.Thank you so much for all your great service”
“I’ve never ordered prints before but Rob made it so easy for me. He took his time to help me through the entire process and made sure I was completely satisfied before putting in the final order. My family was very happy with how the funeral program turned out for my Grandma’s services. Thank you Rob!”
“I visit the Staples in Middletown, CT quite frequently, so much so that I have come to recognize many of the staff members. Overall, I am consistently greeted warmly, and the majority of the team provides excellent customer service.
Jamey in the print center is always exceptionally helpful and reliable. Jackie is also wonderful—she does everything she can to assist and is quick to seek out additional help when needed. The store manager, Mike, takes the time to help customers with even the smallest questions, which truly shows his commitment to customer care. Shawn in the tech department was especially helpful when assisting me with repairing my grandmother’s computer after it was infected with a virus.
The only negative experience I have had was with an employee named James, whom I do not see often. On that occasion, I asked for assistance and was told—quite abruptly—that he could not help me and was “TSA,” and I was told to go away.
Despite that isolated incident, I highly recommend this Staples location to friends, family, and business associates due to the consistently friendly and knowledgeable staff.”
“Amani to the rescue! Staples was busy, so I decided to call the local FedEx which is only a couple of miles from my house. I thought they only did shipping, but gambled and called. I need two copies of my resume rather quickly for an interview. Amani told me to come on in and she would have the printer ready. She guided me through the process. She reviewed the print job before I did and wasn’t satisfied, so she reprinted and the quality was spectacular. Additionally, FedEx doesn’t charge the extra fees that Staples does when you go to the counter for a print. Staples is such a racket. Now knowing that I have FedEx close to home and have treasures like Amani working there, all of my printing will be done with FedEx!”
8:30AM - 1PM 2 - 4:30PM
115 Main St, East Berlin
Shipping Centers
“It's a quaint, country post office. The two ladies are very friendly, helpful and also very knowledgeable.
They also have a quite a variety of stamps. I thoroughly enjoy going their.”
“Visited the post office around 4pm on a Wednesday. The gentlemen working recognized that we were not super familiar with postage and kindly taped our package (while noting that it did need to be taped), helped us figure out the zip code to an address we were given the incorrect zip code to, and gave us the address of the nearest UPS for a return we needed to make through them. We were very thankful for his patience and assistance.”
9AM - 12:30PM 1:30 - 3PM
780 Worthington Ridge, Berlin
Shipping Centers
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“This team is the best ever encountered : friendly, patient, efficient and cheerful even under pressure. They never shut the doors 10 minutes before 5 like other clerks do : they stay late and accommodate all customers. The Durham P O team is the best!”
“Great customer service! Juan made sure I have the right prints for my online order. Print quality is very good; communication was clear regarding the order status. Overall, very good experience at this location!”
“I like this post office. It is much better than going to the New Britain post office (in my humble opinion). I am usually able to get in and out of here quickly.
The staff here is always helpful to me.
There are cheaper options for shipping larger items, but as far as the U.S. Postal Service goes, this place is top notch.”
“Just a quick shout out to these guys… I see a lot of negative complaints and some are from people who don’t understand the duties of a driver delivering items and some are with higher expectations…Honestly, I have no problems with Estes. They make sure they contact me for delivery date that is acceptable for everyone. I have an easy access warehouse dock. Accommodates large or small truck and that makes delivery easy as well. Friendly drivers, friendly sales and office staff, accurate delivery times. The driver even helped take off the load. Was not asked and was not expected but graciously volunteered to did that. Came with their pallet jack. Other companies don’t always have a pallet jack on the back of their truck.”
“I'm a retired teacher and during my career I used Staples a lot.
I needed copy paper, colored paper, glues, pencils, pens paint, and a huge amount of supplies for science projects (especially the science boards for Science Fair and /or Scientific Method Projects.”
“I sent two packages: one needed to be forwarded, and for the other one I needed a box. The employee helped me remove the old labels from the first package, found a box for me, and showed a lot of patience when I mixed up the order of the addresses on the box.”
8:30AM - 4:30PM
1447 Middletown Ave, Northford
Shipping Centers
“The workers at this location are personable, helpful, and friendly. There is sometimes a line/it moves slow, but it's a small post office and lots of times during the day when it's not busy at all.”
8:30AM - 5PM
11 Silver St, Middletown
Shipping Centers
“So Julie at Cromwell post office was rude and unhelpful- the manager at Cromwell agreed and got us into Middletown post office for our passport
We were met with 2 individuals Sue and Bree who were helpful, service friendly and knew who Julie was bc they had dealt with several others that had bad experiences at Cromwell
Therefore this is a shout out to those individuals- Julie and Bree- who went out of the way to help us- when the rest of the postal service let us down- and were kind humans
Middletown post office- Bree and Sue- thank you- to your manager that helped us and runs a kind service friendly office”
“These guys have been absolutely incredible in the process of locating my packages. The pastfew years I have moved around the state and dealt with many post offices across Connecticut, and Portland by far cares the most about the individuals in this town.Not sure if they got a new post master or what exactly happened because when I first moved here I was having some minor delivery issues, but they seriously go above and beyond to help people out and they deserve some real recognition for it.Be a decent human when you talk to them- they’re stretched very thin, and still are managing to do their best despite the circumstances. They risk their lives daily to get us our Amazon packages and Time magazine subscriptions. Thank you guys.”
“I actually love that this post office is conveniently in the center of town and feels safe. When my boyfriend was deployed they helped me figure out how to send packages and even though it took a while to get through the labeling process, they didn't complain like other post offices. Here, though the staffing was limited I didn't feel like a burden. The line wait time can be long especially depends on time of day -- but that's at every post office. And there may not be an easy drive thru drop off but I've never had issues just walking inside to drop mail after hours at the designated box. I don't think many people who have a good experiences leave enough reviews compared to when there's an issue so I wanted to leave a good note.”
“Usually pretty quick in line. Never stood there for a long time. Only had 1 issue a year ago trying to send a package out that was prepaid and it was for up to 5 lbs, it weighed 2 lbs and kept saying it's too heavy...?
Now I do everything online besides a couple things. But staff is usually friendly. Went just the other day and 1 guy was up there and no line! Very friendly older gentleman”
“I was just telling the two postal workers on duty how much better it is coming here compared to most other post offices in the area.
I figured since the majority of people take the time to write about bad experiences that it wouldn't hurt to take a few minutes to say thank you to a job well done.
My girlfriend has kind of an e-commerce business on the side and since she works from home I usually drop off her packages, so I have to go to the PO almost every day to drop them off and get a receipt. Depending on my day I sometimes have to go to other branches amd I have to say that the difference compared to most is pretty substantial. As opposed to most other branches, the wait times are pretty minimal and the staff is pretty cheerful and genuinely seem to appreciate the customers who walk through the door. Its usually the same woman who works most days. I dont know her name, but she is usually there most days around 11 or so when I come in. She is great and a pleasure to work with. Always very nice, always very pleasant and im guessing is good at her job because even with a line the wait time is pretty short.
Unfortunately this is not the case with most other PO's (rocky hill is also pretty good). The wait times can be absolutely insane at times and the staff look miserable and almost make you feel guilty for walking in the door and inconveniencing them with your business.
So thank you Cromwell Post Office and thank you to the woman who works most days. You rock and you always make coming there quick and easy. And I will make an effort to smile more even though I am smiling on the inside haha.”
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“Convenient but very small post office. Usually has only one person behind the counter. If you happen to need stamps and 2 people are ahead of you, it may take a while. But it's has a more old fashioned feel and I like that.”