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“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
“Great Credit Union, great people to talk to and do business with. Only issue I had was with the online application for an auto loan. But when I called we finished everything up in less than 20 minutes start to finish Thank You Ms. Dana.”
10:30AM - 6:30PM
3700 O St NW, Washington
Credit Unions
“The loan officer that helped me today was extremely knowledgeable on the topic and helped modify the loan product in order to fit my needs. I always love the high energy of the employees, cheap loan rates, and free dumdums.”
“Great organization to work with. They’re online systems make it easy to get preapproval and finalize loan products right online quickly and easily. When you need to go into a branch like I did today, the experience was efficient, and the staff was very friendly and pleasant. I’m thankful for my banking relationship with PenFed Credit Union and the services they provide.”
“AFL-CIO Employees Federal Credit Union sits on the corner of New Jersey AVE and F St NW in the AFT building. It is a convenient location for all those that are part of a labor union and/or work for a labor union. At first I thought that this was nothing more than an ATM location. But after being around for a bit, and talking with a lot of coworkers, I came to realize that this was a functioning location with a counter complete with tellers. I came here to open up a new account and I find myself leaning more towards credit unions than banks. To note, I had started the application process online to open and account and never heard back from anyone at the credit union for months. I ended up coming into the branch and talking with the staff member responsible with opening accounts. I explained that I had applied to open an account online and that there was no movement. I guess it was a misstep on their behalf. I then asked if I could have hard copies of the application and I would get it filled out and return later that day. Luckily for me, the application process with hard copies was much easier to complete than it was online. Just be aware of the forms you are giving, they tried to slip in an application to apply for a loan for me. Within less than two hours I had my forms complete and I was heading back to this location to hand them in. All I had to do was wait for the forms to be processed by the staff member and then I would hear back from them. True to her word, I had an email shortly thereafter that my account was created and that I would received my checks and card within 7-10 business days. Here is where I thought I was being fooled with. After that email, I did receive an email with my account information. However, when I went to the website to enter this information to confirm and setup my account online, I kept getting denied access. At that point I called the customer service number to figure out what was going on. The lady that helped me via this route was super nice and figured out that they did not give me the complete account number, it was missing a single digit. After that was cleared up, my online account (and mobile account for that fact) were setup. The ten days I was supposed to get my checks and card had come and gone. I called the number for the staff member that initially helped me and had no luck when it came to making contact. At that point, I decided to drop into the branch again. Talked with the staff member and found out that a request for checks and my card was never completed and sent. Once that was cleared up I finally received me card and checks and was able to finally use this account for the reason I set it up.”
“We have had a wonderful experience with Stanley Koussis at CFCU while applying for a home loan. He was so accessible, gave wonderful insight into the process, and went above and beyond to be helpful while looking in a tumultuous market. We would definitely work with him again!”
“I feel so sorry for Ms. Monique. She really could use some help. I can see that Ms. Monique could use a break. Ms. Monique deserves a raise or new position that comes with a raise. She is always the only one I see at the front desk and she always greet you with a smile even when she has nothing to smile about.”
“I have an auto loan and a mortgage with this organization. The bonus dividend paid is an amazing benefit. It doesn't hurt that loan rates are below market as well. Great place to handle all your banking needs.”
8:30AM - 3:30PM
1400 Independence Ave SW, Washington
Credit Unions
“Can't figure out all the poor reviews here. I've been with AgFed for about a decade and have had no issues. As for the website, a 10 year old can navigate it. It's pretty much a standard online banking interface. I think maybe some of the negativity may be from individuals who triggered security protocols. AgFed seems to be very fraud conscious and that's fine with me.”
“I have had the most wonderful experience working with UNFCU. The loan officer that I worked with was an absolute rock star! Her name is Sylvia Setash. She is a total pro. If you are in need of a loan, get a hold of Sylvia. You can thank me later.”
8:30AM - 4PM
2201 C St NW B-641, Washington
Credit Unions
“I cannot say enough great things about my experience with SDFCU because of Kianna Dent at the Main State location. From the moment I walked in, I was greeted with warmth and professionalism. Kianna is incredibly knowledgeable, attentive, and always goes above and beyond to ensure every question is answered and every need is met.
What sets her apart is the exceptional level of customer service. Whether it’s handling financial transactions, providing sound advice, or simply taking the time to explain options thoroughly, Kianna demonstrates an unwavering commitment to excellence. Her dedication to customer satisfaction makes every interaction pleasant and stress-free.”
“This is on a military installation so access is restricted by those that have gate access to a base. The staff was friendly and polite, plus has a notary public on staff.”
“I had an amazing experience working with Adriana! From start to finish, she was incredibly knowledgeable, patient, and attentive to my needs. She took the time to explain everything clearly and made the entire process smooth and stress-free. Her professionalism and friendly attitude truly set her apart. I highly recommend Adriana to anyone looking for top-notch financial assistance. Thank you for your outstanding service!”
“Far and away the easiest place to deposit, store, and withdraw large amounts of cash for considerations, mobile yoga and dance services, and quick real estate transactions, in the entire, and I do mean entire, greater Washington DC metropolis. I would go so far as to say there is no better place on the East Coast for Lobbying. You don't have to have the cash on you for long, ha ha, with 100 muggers across the street and 435 located up around the bend. The bills are a bit new and crispy, but they pack readily into fanny-assed candy a** packs, and the locals are more than happy to help you move these because they sell them back to their own government for more than face value. Don't wander too far by car. Recommend going on foot. to the bay, and renting a speedboat.”
“Do not work with them on your mortgage. They are very slow. It took me forever to find out how much I qualify for. General loans are given very fast though. Staff is good but the whole slow system doesn't let them help you accordingly.”
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“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”