“Aimee and Kelly truly do know and are passionate about Docs and it shows in how helpful they were today. They were super welcoming and patient with me and my various questions as someone who's fairly clueless about leather made shoes. would love to come back in the future if possible”
“Chad was awesome. Guided me through all the options to consider when starting to increase your mileage per run. Had me test out various different fits, cushions, and supports. Shopping local was 1000% worth it here. Ask for Chad when coming in.”
“It was such a treat to work with Luke as I searched for the perfect pair of shoes for my new job. He was extremely patient and knowledgeable. I couldn’t have asked for a better way to end my day! Comfort One is simply the best.”
“I’ve always had a great experience at this location. It can get a little crowded on Sundays, so you might want to go on a different day if you’re able and need more help. The staff is pretty knowledgeable, and they ask other staff members if they don’t know the answer.”
9:30AM - 5:30PM
3810 Northampton St NW, Washington
Shoe Stores
“5 STAR CUSTOMER SERVICE.My parents stopped by Ramer's while in DC. They were shopping for my 4 and 6 year old and purchased a few pair of shoes. They received excellent service. The shoes were stolen from a car place the same day. I needed a pair of shoes for my Kindergartener's graduation this Friday. My mom called the store and he took care of us and shipped the shoes to my home. It's Monday and they've already arrived. The shoes fit perfect and are so cute for this special occasion. Thank you Ramer's Shoes for being so kind to my parents and going out of your way to make our day. If we are in town again, we will definitely be stopping by.”
“Friendly staff, interesting clothing options for streetwear, and a great coffee pop and go. It's basic but I really love their coke brew. Good value for the drinks.”
“I had an amazing time here. Came in to get some boots and an outfit for party and they had everything I needed. The service was phenomenal. Definitely a go to for your country and western needs!”
“Do you know those tiny places where you enter and find a brand new world? Sal's is full of styles colors and patterns, you can find here something unique that will not be found anywhere or just a perfect fit suit.”
“I had a great experience buying shoes for my wedding at Allen Edmonds. I had previously ordered two pairs of shoes from another brand, but they fit poorly and I was not fully convinced of the quality. So I walked into this store out of desperation at 7pm, four days before the wedding. Cesar was extremely helpful and, after measuring my foot, brought out a pair of shoes that fit perfectly. They looked great and were also very comfortable. Highly recommended!”
“I had a great experience selecting my running and sports shoes. The person who helped select my pair was Ben. Just from looking at my feet, he made an analysis and provided me shoes to try. Based on my feedback he gave me more options until I found the pair that fit me best. Really appreciated his advice! Highly recommend the store.”
11AM - 6PM
3025 M St NW, Washington
Shoe Stores
“I came to the store right as they were closing and Kimberly and her manager were so kind to let me in to grab a few things. Our store in Philly recently closed, so I was so happy to find one in DC with lots of options and super helpful staff!”
10AM - 7PM
975 H St NW, Washington
Shoe Stores
“I couldn’t recommend this place more highly. The owner took my worn shoes (Paraboot’s purchased in Paris) and repaired them on extremely short notice before a work trip. He did a fantastic job at a very fair price. While I was there, I couldn’t help but to admire the beautiful collection of shoes on sale.If I ever need my shoes repaired, I will certainly be back. Also, I will only buy upscale shoes from Sky Valet.Thank you!”
“I went here in the afternoon, so there weren't many people there. However, it took quite some time before someone approached me and asked if I needed any assistance. I was given a pair of shoes to try on, but then the staff simply disappeared to the other side of the store and began assisting other customers. Aside from that, I was served immediately after asking another staff member for assistance, and they were friendly.”
“I was googling shoe cleaning businesses near me and found Sole Wash so I called and the owner answered the phone and told me when she would be at the shop. I went the next day with my suede flats to be cleaned and although it took a little over a month to get them back due to a recent flood in the building, she did a great job. Plus first time customers get a nice discount! Parking is tight on Pennsylvania Ave SE so park around the corner or near Trader Joes and walk across the street (if you buy something at Trader Joes, they will validate your parking in their garage). The owner is super nice and very responsive to texts/calls from customers checking on the status of their shoes. I highly recommend this black owned business and wish the owner continued success.”
“I took my grandson here he was like a little kid in the candy store he wanted everything I spent a little more than I planned but he was happy and that's all that matters”
“Cool store, offered lots of items that I wanted to buy.Helpful staff - ready at all times if you had a question or needed to see if they have a size of something.”
“Really exceptional customer service - the best shopping experience ever. I came in with an unusual request for women’s suit options for an upcoming wedding. Rick and Elizabeth went above and beyond searching the store to piece together options, all of which I loved. Rick was incredibly thoughtful in listening to all the specific requirements I was under for the dress code and then creating multiple different options with my requirements in mind. Informed me about current offers so I could get the best deal as well. Highly highly recommend :)”
11AM - 7PM
3135 M St NW, Washington
Shoe Stores
“The shoes already sell themselves and they always have a ton of selection; however, additionally this Georgetown location has the BEST staff.Whenever there's a new shoe I'm interested in I have to try it out firsthand, so I go to the Allbirds store in Georgetown. I'm pretty sure they know me by name at this point - I don't know if that's a good or bad thing, let's just say I have quite a few Allbirds in my closet, haha.Specifically, I want to give a shout out to Kewan - from day one he has helped me every time I am looking for a new pair. He's honest and insightful with the styles and colors, helping me when I have a hard time making a decision. He also gives personal perspective on what he owns or plans to get in the future. This kind of service creates loyal and lifelong customers; I'm one for sure after my experiences with the Georgetown team.Best staff in DC!”
“One of my favorite stores in the area. The staff are always super friendly and helpful. If they don't have a size available they will help you order it to be delivered either to the store or your home address. The store is always clean and organized making it very easy to browse”
“Bro Malcom is a good brother try his best to accommodate you with the prices I know him personally and he's always been good standards and he always stuck by the hood even after all the negative things that were thrown his way he stood tall for this community luv y'all Malcolm”
10AM - 9PM
1800 L St NW, Washington
Shoe Stores
“Good place to get some sale-priced brands that are not always in the main Nordstrom shops. You'll have to dig and you may come out empty-handed sometimes, but it's a good place to seek out hidden gems.”
“Well-designed store and lovely sales associates.Longchamp is one of my favorite brands. High-quality bags with simple yet chic designs. The sales associates are always helpful whether you are just browsing, looking for something specific, or inquiring about other services. The store is well-designed for its size, I just wish it was bigger!”
“Exceptional Service from Jennifer - Feedback on Return Policy
I wanted to take a moment to share my recent experience at Anthropologie, particularly highlighting the outstanding service I received from Jennifer, located in Georgetown.
After a disappointing experience at the Bethesda and Fairfax locations, where staff refused to assist me with returning a lilac taper candle set of 2 without a receipt, I was feeling quite frustrated. Despite explaining that I had purchased the item from the Georgetown location just a week prior and requesting that they call for my receipt number, I was met with resistance and no resolution.
However, when I returned to the Georgetown store, Jennifer went above and beyond to help me. She not only located my receipt but also confirmed that the other locations had the capability to retrieve receipt numbers from their store. While she mentioned it would take some extra time, it was reassuring to know that a solution was possible.
Jennifer's exceptional customer service made a significant difference in my experience. She was friendly, patient, and truly exemplified what excellent customer care should be. I genuinely appreciate her efforts and will remember the positive interactions I had with her - I think it would add value to Anthropologie if all staff was trained by Jennifer.
In addition to recognizing Jennifer's exemplary service, I would like to suggest that Anthropologie consider updating its return policy. A 30 day return window for customers without receipts would be more accommodating, especially when it's clear that the product has not been used. Additionally, implementing a system for customers to select receipt emails or texts upon purchase, particularly for transactions involving gift cards, would be a helpful improvement. This would prevent situations like mine, where my gift card was discarded after use.
Thank you for taking the time to read my feedback. I hope it can contribute to enhancing the customer experience at Anthropologie.
Best regards,
Ms. Price”
“best quality shoes. still hand made in Massachusetts. bought my first pair in 1984, still wearing (been resoled several times)Bryan is very helpful and well versed in setting up the best suitable shoes.highly recommend trip to this store”
“On Holiday for the week looking for anything Washington Commanders. I was really spoilt for choice, fantastic selection of all sports. I even came away with a great cap from the Wizards! The shop is a real Gem and very helpful and friendly running the shop. I will be coming back again.”
“upscale clothes. no trash here. just good and classy. i also like consigning here. most my items sell and if they dont im able to pick them up! been a customer for 14 years”
“Nick was the most helpful, knowledge, and respectful sales person I’ve encountered! He was able to juggle several customers while still giving each one the care and attention needed for a successful visit. He definitely deserves a raise for his hard work and ability to aid the productivity of the store!”