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“Tim was excellent with his customer service. He hooked me up with a good deal on my new iPhone and watch, was patient and helpful. I came in with a phone that stopped charging, he assisted me with a new phone and a watch and kept my bill around the same.”
“mobile pick up option was so fast & convenient! Would highly recommend and use again. Phone was fixed same day and more affordable than apple store or mall stores.”
“The owner was very nice and he replaced my battery very quickly and priced so reasonable... Perfect.... Thank you!!!!! I will be a returning customer for sure (and I drove from NJ)”
“Amazing place was greated right away, vary friendly guy got use checked in the repair was completely covered, only took 3 hrs to fix. phone came back brandy new ....well done. Completely trust them ,got them for now on”
“My PlayStation 5 kept overheating and shutting down when trying to play games exclusively for the PS5. Took my PlayStation 5 in, got back 2 days after, and it works.”
“Jeff was fantastic. He was friendly and helpful. He took his time making sure we had the information that we needed. I would definitely recommend this location to anyone in the future looking for a new phone. He also took the time to explain the new deals for adding on services such as Netflix, HBO and Disney. Patient and helped us get the best deal.”
“Yessica the Manager was super helpful and friendly. I also previously spoke with Judy on the phone and she was also very kind. I had some trouble activating two hotspots and Yessica was able to get me squared away with a smile and lots of helpful info. Would highly recommend this store and team!”
“Daniel displayed excellent customer service and leadership with promotions and problem solving with my family account. Jarrett was very friendly and knowledgeable with assisting my family with phone upgrades. I have been a verizon customer for 20 years and I wouldn't go anywhere else! Great job guys??”
“Lillie was amazing and so helpful. She was extremely knowledgeable and so friendly. I've already recommended a friend to go see her at the store! I like my new phone too!!”
“Our experience with this location was so pleasant that it will be THE only AT&T location I will visit. The staffs knowledge and experience relieved our stress. This location is the solution.”
“On or about September 29, 2025, I pre-ordered the I-phone 17 Pro. I met the area manager, Brian, as well Dylan and Cliff, on this day. The phone was anticipated to arrive in a week. It was delayed however.
Whenever I arrived, staff were extremely accommodating. I took my new IPad early and store manager, Cliff, was extremely knowledgeable when I had issues with cellular data setup prior to a trip on Amtrak.
I later returned to town to be told my phone had yet to arrive and met Andrea. Miss Andrea apologized and assisted me with a phone charger issue.
Upon arrival of my phone, Miss Renee was in training with Dylan, who for whatever reason became my favorite AT&T employee for his very calm demeanor. Dylan appears to try and problem solve all matters without asking for assistance and is proactive over an employee who’d prefer customers leave. The young man is extremely honest in a world full of liars.
Renee exudes a natural smiling energy that can’t be included in her training packet. I hope she goes far with the company without knowing much about her future work ethic. But I’m a fairly good judge of character. Keep up the great work team and everyone deserves a raise Mr. Brian. I’m very satisfied to choose this store over ones in other locations.”
“The young lady that helped me was very patient and kind and went out of her way to make sure I was satisfied with her service.... which I was so happy and thankful. She deserves a raise ☺️”
“Always courteous, knowledgeable and provides quick service. They also always have everything in stock that I go there for. It's clean and nice and cool in the summertime.”
“Jeremy Finck can really get things done…. Your way! He set me up with a sweet new iPhone package, which by itself, was a quick and professional experience. Then he helped me customize my overall family package in a way that gives me all we need at a more competitive cost. I’m now considering moving other services toward Verizon because it’s looking like less $$ for more quality.”
“I would like to say thank you again for the awesome customer service and knowledge about the products Mariam provides. She goes the extra mile for her customers. Also I can't leave out her patience when I was showing my frustration.”
“The store assistant Michael was very welcoming and helpful with my visit . I came to buy new phones and he was attentive to all of my needs during my visit. I’ll be sure to stop back at this AT&T because of him! Thanks Michael .”
“Switch my phone number to boost and I see a good internet with. Store was very good, the guy working there was very helpful, he helped me to create my Apple ID too .”
“Recently purchased an iPhone via Apple who interfaced with AT&T as my carrier. I received my AT&T bill and immediately questioned the amount. I visited the AT&T store and Amanda quickly saw the reason for my question and after a few qualifying questions she resolved the issue. The Apple/ AT&T combined transaction process needs a review but with people like Amanda issues can be quickly addressed and corrected.”
“excellent work great price and friendly.when you need your cell phone repaired this is where you need to go, tell him Pop sent you, you won't be disappointed.”
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
10:30AM - 6:30PM
50 Marrows Rd, Newark
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“Very quick and fast and easy very friendly and outgoing people. If you need your cell phone fixed they will fix it right there on the spot. Thank you for your service and I give you guys a 10 out of 10.”
“She is so good. I first bought the phone here last year and now I broke and went to the same store because of her. She explains so clearly. I was so sad that I broke my phone but her words are so comforting that later I felt happy that I got the latest version. She is so good. I would always recommend this store”
“I was very anxious to get a new device after not upgrading my phone for 5+ years, but Adrian made the process easy and very stress-free! It did take a while for things to transfer because nothing was backed up - which made me nervous yet again, but he assured me to trust the process. Very happy with my service & new device! Definitely coming back to this location when it's necessary.”
“Lillie was amazing and so helpful. She was extremely knowledgeable and so friendly. I've already recommended a friend to go see her at the store! I like my new phone too!!”
“Jerry was super helpful in changing our phones from Verizon to Cricket. I was happy with the change and the awesome customer service. Totally recommend this store especially if he is there!!”
“I have received the best service in a while time with Cariely, she was friendly, reasonable, helpful, kind, respectful. She has great customer service, she’s very knowledgeable in the information that was given! Honestly she made my whole day just by her being so professional and patient with me and handling my services. Her personality seemed very easy to get along with, and sweet. I hope her managers see this and truly understand the person they have is amazing! 10/10 rating, I’ve had cricket for a while now and hands down best sales associate yet and that’s coming over here from New Jersey to Delaware! Thank you again Cariely I hope this message finds you well!”
“Went in to get my s10 screen replaced today, the guy working did an awesome job replacing my screen. He had other customers bothering him while he was working on my phone and still did a great job. If I break another screen, I'll be back for sure.”
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“Jorge is an excellent worker, he did his best to help with my issues
Even when he was the only person in the store, and he was pressured by another customer he kept calm and accommodative”