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Open 24 hours
605 W State Rd 436, Altamonte Springs
Banks
“I would like to extend my deepest gratitude to Karol Molle for her exceptional customer service at PEFCU. Just a week prior to meeting Karol, we were left bewildered and disappointed due to a lack of assistance from another associate regarding our stock management. It was a frustrating experience that left us questioning our engagement with PEFCU.However, Karol turned our skepticism into trust with her exemplary service. She not only addressed all our questions with clarity and depth but also demonstrated an exceptional commitment to understanding our needs. Her patience was remarkable as she meticulously explained the processes involved, ensuring we felt confident and informed. Karol's kindness and compassion were evident throughout our interaction, making it not just a transactional experience but a genuinely pleasant one.Karol's dedication and professionalism are truly commendable. She is a standout member of the PEFCU team, deserving of substantial recognition for her efforts. Her ability to transform our frustration into satisfaction is nothing short of remarkable. Thank you, Karol, for your exceptional service and for making our experience so memorable!”
“I went in w/ a question and got the teller Santiago, who went above and beyond to help me with my situation. Overall it was a pleasurable experience and I would like to show my appreciation to him and the hiring managers for keeping such enjoyable people in their customer service.”
“I have been a customer at this bank for a few years and I have to tell you that Tiffany is one of the best people you have in that branch. She is the sweetest nicest person , whenever I’m in there very professional and always takes care of me and my needs for my company. Your new employee Christina is very professional and sweet. Balthazar is a great teller also he helps me whenever I go in and no one else is available he jumps right in. I am so glad I made the choice to come to the Altamonte branch”
“Thoughtful service offered by Shannon Folz to replace my credit card card & I also thank Bryan Huntintgon & team. Also excellent with Home Equity loans. All are very professional & kind.”
“The banker at Trusco helped us with closing and opening an account, as well as commercial notarization at the same time in a quick, simple manner. 10/10 great experience”
“Great service. It’s the primary location I use. They don’t have a drive thru but they are conveniently located and have great customer service. Even when there is a line it moves quickly.”
“My mom had an account with Bank United. Before she died in 2024, Brian Burke worked with me to ensure her RMDs were made in a timely fashion. And after she passed, Brian and Fabie Isaac went out of their way to help me get everything taken care of. Truly the epitome of customer service. ?”
“I’m a long-time Chase customer and have been banking at the Altamonte Springs location for over 10 years, while also using other Chase branches regularly. This location consistently stands out above the rest, for both personal and business banking.
Jacob, Kelly, and Matthew are exceptional. They’re knowledgeable, professional, and genuinely care about doing things the right way. Whether I’m handling everyday personal banking or more involved business needs, they take the time to explain options clearly and make the process smooth and efficient.
What truly sets this branch apart is the level of customer service. You’re treated like a valued, long-term client—not just another transaction. Every visit is friendly, organized, and handled with attention to detail.
If you’re looking for a Chase Bank in Altamonte Springs that excels in both personal and business banking, I highly recommend this team.”
“5 stars because of Angela! She always helps me when I need it and as a business owner THAT is what is important to me. The relationships are what sets banking apart from being a commodity. I feel Angela is someone I can trust who has my best interest in mind.
This banks procedures are quite frankly not up to par in terms of protecting customers from wire fraud regarding real estate transactions. When I asked the other banker, who I believe was senior, he kind of dismissed my concerns. Angela, however, understood that simply calling the phone number ON the wire instructions is not safe at ALL because fraudsters obviously send fake wire instructions out with their account number on it and are waiting for your call. The other banker did NOT understand or seem to care and that did not make me feel safe as someone who frequently purchases real estate and sends multiple wires a month. Angela is the only reason I am still with this bank.”
“I am on this platform for to give high recognition and kudos for Fifth Third Bank employees, Maria Rodriguez.
She is a great access to Fifth Third Bank customers as well your Bank.
I was having challenges with with my checking account and Ms.Maria took a bad situation by her diligently and patience works with me to get the problem resolved in doing so , the issues has been resolved.
Ms. Maria show diligence and professionalism throughout .
Again i Thank her for outstanding customer experience ?
Dorothy L Odie”
“Highly recommended. Great service and excellent knowledge of the industry. I am super happy with my experience, I do my business and personal account with this branch. Ross helped me with all of it, much appreciated, super helpful and professional with a great smile. Thank you again!”
“I’ve been using Chase for my business for a long time, and this is the best location by far. The team is friendly, professional, and truly helpful. They quickly scheduled my appointment, provided excellent service, and did everything to resolve my request promptly.
The lady at the front desk was especially kind and welcoming.
If you’re looking for someone who genuinely wants to help — this is the place.
Thank you so much JERRY ORTA?”
“I’m usually not one to review a bank but because I have to come in regularly for my business I visit about twice a week. I just HAVE to say that Brandi, Breeann and Hernando literally improve my day every single time I visit. Their impeccable customer service, attention to detail and wonderful attitude turn banking from a chore to a pleasure. Hopefully their management notices this because those employees are absolute gems of human beings.”
“Went in the morning on a weekday, Christopher helped me get a cashier's check. The environment was very quiet and calm, and he helped me get what I needed in good time.”
“For the past 15 years, I’ve been a proud customer of TD Bank, and I want to take a moment to acknowledge one of the people who truly makes a difference, Marien Arrascue, Teller Manager. Marien has consistently gone above and beyond with her patience, professionalism, and kindness. She always greets me with a smile and takes the time to explain things thoroughly, never making me feel rushed. Her dedication and genuine care for customers reflect the values that make TD Bank such a trusted institution. It’s rare to meet someone who brings both warmth and excellence to their work every single day, but Marien does exactly that. She is a shining example of outstanding customer service, and I am grateful for the positive impact she has made on my banking experience over the years.
Thank you, Marien you are truly awesome!”
“Searching for a branch that is closer to my new home. Went to another location weeks ago but was not pleased with the service. Tried this location yesterday to see if I will have any luck… Thanks Maria for the great service! Professional, friendly, and patient. Discussed and helped me with my account perfectly. Went back today for more service because of a great experience!”
“Went in for a wire transfer without an appointment, was met with a smile, waited less than ten minutes and service from Olga was professional, thorough and patiently instructional. Couldn’t hope for anything better, thanks so much.”
“Went in for a wire transfer without an appointment, was met with a smile, waited less than ten minutes and service from Olga was professional, thorough and patiently instructional. Couldn’t hope for anything better, thanks so much.”
“Since Covid it seems bank only has 2 workers maybe 3 and they work window and drive through not sure what type of strategy that is but it sucks. On a brighter note Lisa and Lucy were excellent. Very friendly and professional. Lisa provided different options that are available to me with my account. Thank you Lisa for dedicated service.”
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“I just had the most amazing experience With a employee Of Amscot store 132 lovely lady was named Jayda and she helped me cash a check the most stressless kindest person you could ever meet … The only silver lining of a very stressful and hard day For me”