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“Ok this is my favorite Verizon Store as of today Virgin is very helpful and so nice. She walked me through the whole process of my new devices. She is amazing and very trustworthy. This is the best Verizon store if you have any needs or upgrades to your devices go to this one.”
“I've been working with Noel for years and will recommend 100% of friends, family, and previous repair customers of mine. (I moved out of state.) Recently bought a couple phones from here again personally. Promise you will be happy with the service!”
“Billy is amazing! He should give classes on the iPhone. He helped set up my new phone, transfer data. He is so kind and professional. Fantastic experience - highly recommend.”
“My husband and I had a great experience with Luis and Chris to help us with purchasing our Apple Watches. They were very knowledgeable on the products and patiently answered all of our questions. Luis helped set up my watch and took the time to show me all of the features. I highly recommend visiting this store for your ATT needs.”
“Darrell has gone over and above in his Customer service with me I feel safe and he has so much patience teaching me how to use my phone. This is the second time I’ve worked with him and I so enjoy his salesmanship and professionalism”
“Love visiting Trafer Joe's! So many great prices on quality products. Best price on organic chicken. Love all the goodies that are above the frozen food area! Always a new sweet treat to try. Also best price on organic coconut aminoes. And get a fresh bunch of fresh flowers that are best price also! I guess im.saying is to just go!”
“Wanted information about ATT fiber. The folks at the store were great and explained everything. Since I have ATT for iPhone there was a special package that actually was cheaper than I'm paying now. Instolation was set for 2 days later.”
“Went in on Friday and big Verizon messed up and had to wait until Sunday to get new phone. Went in on Sunday had same problem but the team went above and beyond to make sure I left with my new phone which I did.”
“I want to recognize Walter at T-Mobile kiosk in the Sam’s Club for his outstanding customer service — not just once, but every time.
Most recently, he replaced my screen protector quickly and professionally, making sure everything was perfect before I left. Once again, he was patient, kind, and genuinely helpful. It’s rare to find someone who treats customers with such respect and care.
Walter has helped me multiple times with different issues, and he always goes above and beyond. He didn’t brush me off — he made sure I knew the right steps to take.
What stands out most is his consistency. No matter what I come in for, Walter is knowledgeable, courteous, and truly invested in helping customers resolve their concerns. Because of him, I feel confident returning to this location whenever I need assistance.
T-Mobile is fortunate to have an employee like Walter representing the company. He provides the kind of service that builds trust and long-term customer loyalty.”
“I have been coming to this T-mobile location for the past 10 years, and today was by far the best experience I have had. JeanMarie was extremely helpful and very professional. We were helped right away and she was able to solve our problem in a timely manner. She was friendly and provided great advice and support. They have bilingual staff ready to help you as well. Muchas gracias JanMarie por su excelente servicio.”
“This location is always so helpful and nice. Especially Carson, Donnell, Iyana, and Amayah. The comment below really disturbs me because I know this staff does not pay attention to race or any other kind of discrimination. You actually do have to go through the app to purchase a new phone and their phone inventory is limited so if they told you there were no more phones thats the truth. They dont lie there. I highly recommend this location as they really care and go beyond to help.”
“When I entered the store ,I wasn' greeted by any of the four male Representatives i just stood there without them saying anything to me.. then thankfully Rachel came from the back offered me her hand and introduced herself and helped me with a friendliness that I really appreciate.. if I ever have to go back to the store I will definitely look for Rachel she's fantastic”
“If you need to go to ATT for anything please go to 12220 Atlantic Blvd and see Patrick!! He was very kind and knowledgeable. I have been upset with ATT for quite some years and Pat really knew his stuff. He was so kind and took the time to explain everything to us. Thank you Patrick for being an AMAZING human being!! Amanda K”
10AM - 7PM
11702 Beach Blvd #102, Jacksonville
Mobile Phones
“This location has been here for years and from time to time you see different faces and while most of them have been amazing the crew that they have in there at this moment are absolutely amazing. They are so compassionate for your needs and will go out of their way to help you with anything that need. They are so easy to have conversations with when you are waiting for things to get done. The music is always great and it’s just always a great time when seeing them in their work environment. The cleanliness of the store is amazing and even those you can tell they are making changes in the store, they still try and keep every thing organized and clean for all of us who come in especially having little kids who run around. I just absolutely love this location and will gladly refer all of my friends and family to them so they can get the experience that I always have when visiting.”
10:30AM - 5:30PM
1301 Monument Rd Ste. 12, Jacksonville
Mobile Phones
“Took an iPad there for a charging issue. The gentleman working the front was Knowledgeable and friendly. He was done in just a few minutes and the iPad was back to charging normally. Would recommend.”
“Arrived at store and was greeted by Thomas within one minute. Has he began to assist me he diagnosed my problem recommended changing phones and looked into my minutes and said I had an older plan that needed upgrading. This process saved me extra money by changing my plan and I walked out with a new phone. He answered some additional questions that I was very pleased with thank you AT&T for a fine Rep like Thomas.”
“Rimon was nothing but helpful. I appreciate that because not everyone is kind and his professional and polite demeanor meant a lot. I was having a hard day and he made it a little better for me!”
“Went to get my new IPhone set up w my phone number after a full afternoon of frustration at the Apple Store in St. John’s Town center. Sam took care of me immediately. He had the patience of an angel as things were not straightforward and the knowledge of a true professional. He is a keeper AT&T!!!”
“My phone had become very difficult to charge. Mr Fix Replaced the charging port on my phone, and it was like my like my phone was brand new again. Fast work and great prices.”
10AM - 8PM
1515 3rd St N, Jacksonville
Mobile Phones
“My phone was beyond repair—my internal system as well as my external screen (front and back) were broken. I originally went to another T-Mobile store, and they pawned me off to a website, answered my questions with “I don’t know,” and had no intention of helping me. After coming to this location, I was greeted by Micheal and Anika who were extremely knowledgeable and helpful with the process. They explained the different steps I could take as well as all my options for trade ins and any other questions I had! They helped me understand the process and informed me on my best deals! All in all, it was an amazing experience! Special shout out to Micheal for being awesome!”
“Kenishea is an absolute gem - she was so kind, patient, and went out of her way to help me and get me taken care of! She reminded me why I have stayed with TMobile for seven years and genuinely cared about doing everything she could to assist! Great store with amazing reps and a manager that was working on her day off to help out!”
“Noel helped me secure a new phone to replace my old one. He was the best! He handled everything smoothly and professionally. Great guy great customer service. TEN STARS! Thanks for everything Noel.”
“Ronald S. at Verizon was extremely helpful with the purchase of my new phone. I even had to return to the store to troubleshoot a download issue, and he assisted me right away. He was professional, knowledgeable, and patient throughout the entire process. Excellent customer service experience!”
“Today I went to T-mobile on Atlantic Blvd and I was fortunate to be served by the manager whose name is TJ. From my point of view, amazing staff when it comes to dealing with customers. I was very well looked after and very well treated. I leave here my rating of 1000. Congratulations on the service.”
“Armando was great help. He has helped my fiancé and I for the past 2 days and was extremely patient by staying 45mins-1hr past closing time. Would highly recommend receiving Armando’s help!!! 10/10”
“They know what they're doing and when we showed up one evening 5 minutes after closing time, they gladly helped these 2 old people with our phone cover problem! Thanks guys!!”
“Getting a new phone can be such a hassle. I procrastinated as long as I could but finallyyyy had to give in yesterday. Turns out... my dread was completely unnecessary.
Sales representative Christian Chaney made the process a BREEZE... delightful, even! He walked me through my options, explained them thoroughly, helped me choose a new phone, then transferred all my data over.
If I had known how smooth & stress-free the process would be, I would have given in MONTHS ago.
Highly recommend this location.
Even though I mainly chatted with Christian, the rest of the staff seemed very helpful & kind as well.
Thanks for making an annoying errand so easy & pleasant.”
“I have worked with Mauricio, Logan, and Miyu who were incredibly helpful and super knowledgeable. I had not been to an Apple Store before and only ever worked with my cell phone carrier for issues. Will only be coming here from now on! Service was amazing.”
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“Collin & Rob are great technicians. It is a clean, modern facility with brilliant minds. They explain everything. You not only get explanations & answers, but you are also told the 'why'. I am glad we found this facility & will return with our next issue.
They are honest, human, and very easy to talk to. They use layman terms and very, very fair in pricing.”