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“Rosa Taveras was amazing to work with! She was efficient, always available and delivered as promised. Our title company and realtor had never worked with Trustco before and they have done this for many years. They were surprised at how helpful Trustco was and how good their rates were and how low their prices were. Highly recommend!”
“I would like to thank Sunita Rodriguez and the entire team at the Clermont Fairwinds branch for their outstanding service. Sunita was very helpful, professional, patient, and kind throughout my banking process. She took the time to answer my questions, guide me through every step, and make sure I understood all my options. As a business owner, I truly appreciate the support she provided while helping me with my banking needs. Her dedication to helping clients find better financial opportunities and receive outstanding service truly stands out. Thank you again, Sunita, for your support, professionalism, and commitment to helping your clients succeed. I highly recommend Sunita Rodriguez and the Clermont Fairwinds branch to anyone looking for excellent customer service and a team that genuinely cares about its members.”
“I just wanted to leave some really positive feedback for Diego.
He was absolutely great during my service today. He was very attentive, answered all my questions, and explained everything in a super clear and easy-to-understand way”
9AM - 5PM
15402 Waterbird Rd, Winter Garden
Banks
“Everyone is so kind and patient, especially Daniela who helped me join, and assisted me with some other difficult challenges I threw at them. If you are looking for a hometown bank feel, look no further.”
“I love the staff on this branch. They had been consistently efficient and kind. Today I got help unlocking my account by Ms. Edna Vasquez. Very professional and polite Lady.”
“I am new to the Windermere area and had the pleasure of working with Brittany Serviss to open my new accounts. She was very friendly, kind and professional. She greeted each customer with a smile and a hello as they entered the building. All my accounts were setup perfectly and all my questions were answered. I couldn’t have been more happy with the service!”
“I was recently at the bank and was assisted by Alex Maimpensa. Alex is very attentive and was able to quickly resolve a request of mine. I would definitely recommend him if you need anything at this branch.”
“Marisol was exceptional! Very professional, super nice and polite! Made us feel , like we are family. She is very knowledgeable in what she does, super helpful and caring. We are very satisfied and happy with the service she provided! And definitely will recommend her and the Valley Bank to all our friends and family.”
“I cannot explain the professionalism And the speed and the intelligence of Danielle Relationship branch she is at on a different level in customer service and Dedicated Service thank you again ?”
11:30AM - 4PM 9 - 11AM
6084 S Apopka Vineland Rd, Orlando
Banks
“This Trustco Branch is welcoming and clean. Nadia has been helpful and knowledgeable for all my banking needs as well as having a great attitude. If you ever find yourself coming to this branch you won’t regretted.”
“I would like to recognize a Assistant Bank Manager Ms. Laura Navarro. I came into this Branch on Wednesday dealing with fraud activity in my account. I was upset and basically sick to my stomach. Laura worked with me for over a hour getting in touch with her fraud dept . Her gentleness and compassion was something you don’t see too much more. She put me at ease and was able with the support of the fraud dept get me a new card and checking account. She went that extra mile to let me know that she had me. I can’t thank her enough for working from Wednesday to Friday helping me with such grace and kindness.”
“⭐⭐⭐⭐⭐
I had an exceptional experience at the Bank of America – Celebration Financial Center, and I want to especially recognize Gabriela Benegas for her outstanding professionalism.
From the moment I walked in, the service was elevated, courteous, and highly efficient. Gabriela demonstrated remarkable knowledge, confidence, and attention to detail. She handled everything with precision and clarity, making the entire process smooth and stress-free.
What truly stood out was her refined professionalism — she was patient, respectful, and genuinely invested in helping me find the best solutions. It is rare to encounter such a high level of service today.
The Celebration branch reflects excellence, organization, and a welcoming atmosphere. Gabriela is a true asset to Bank of America.
If I could give 10 stars, I absolutely would.”
9AM - 5PM
74 Blake Blvd, Celebration
Banks
“We come from the UK , but haven't been for a few years so accounts were dormant, LaDonna was typical of all the SunTrust staff we have dealt with over the last 17 years, she couldn't do enough, we were able to leave knowing our accounts were active , online banking was about to be active and we had temporary debit cards enabling us access to funds, so grateful that this was dealt with so efficiently. LaDonna clearly loves her job and loves interacting with customers. Thank you”
“I just got off the phone with banker Nicole with 20+ years of expertise and experience and I must say I'm very appreciative of her knowledge and stupendous customer service etiquette that I must rate my encounter with this location a 10/10 ?
Very helpful and assisted me with any questions I had to the best of her knowledge and she should be applauded for her efforts and skills she displayed over the phone
YOU ROCK!!! ??”
9AM - 5PM
300 Ambersweet Wy, Davenport
Banks
“I’ve been using MidFlorida for about 4 years now and they’re always great! Today I went in because I had to replace my card due to wear and tear, the floater they had in helped me with the process (I believe her name was Paula, forgive me if I’m wrong) I had a brand new card and new knowledge about different cdc’s that I’m eligible for within 20 minutes as well as knowledge about their student banking accounts for my siblings. I’ve never had to wait an unbearable amount of time here”
“The staff at Chase, while sometimes dealing with a lot of people due to this location being where it is, are courteous and swift in their assistance. If you need to go to Chase, this is a good branch full of helpful staff.”
9AM - 5PM
7682 Dr Phillips Blvd, Orlando
Banks
“I have been a loyal customer of Bank of America in Dr. Phillips for years and it’s truly because of the consistently outstanding customer service we receive. Every visit feels welcoming and efficient, but Carolina in particular is an absolute breath of fresh air. She goes above and beyond to make sure everything is handled smoothly, always with a positive attitude and genuine care. I am incredibly grateful for her and the entire team!”
Open 24 hours
8100 Lake Wilson Rd, Davenport
Banks
“So grateful for the help of the manager.... I am visiting from Arizona and had the wrong directions which guided me through a golf club (I would’ve been there in 3 minutes with these directions) and the security would not let me pass through because it was private property. Instead this caused me to flip around and drive another 25 minutes get there at 5:03. I was so frustrated with these Apple Maps not being updated and security! It was an urgent need for me to make it for my vacation money and I am thankful for this manager Wanda who ended up hearing me out and allowed me to do a transaction through the drive up window.Thanks”
“? plus service rendered by staff member LaDonna.Professional and a personal banker setting.First time visit to the branch (snow birds), it was as if we were her regular client. Thanks for the service we were provided”
9AM - 5PM
8670 Fenton St, Orlando
Banks
“I Couldn’t Believe How Nice This Was Until The Moment We Walked In But For The Vineland Area, Should I Be Surprised?
Now We Only Did A Deposit & That Was A Great Experience! I Love How Nice Their Screens & Systems Are To Make A Deposit Including The Amount Of Space They Give You To Do It
If This Is Your Local Chase, Consider Yourself Lucky Because I Have Been To Beyond Worse”
“They are a great credit union. We have had a home loan a refi and two cars and a motorhome financed with them. When we wanted to make an offer on a motorhome in San Diego, they gave us the Cashiers Check to take us. Try that with BofA. The negative feed back I see posted here may be due to customers with bad credit blaming PCU instead of themselves. Twenty years of being a very satisfied customer.”
“I came in to open a checking account and was assisted by Katherine. She was amazing! So kind and knowledgeable. I definitely recommend her for anyone opening a new account, she explained the options they offered and answered all my questions patiently and with a smile. Thank you!”
“I would like to express my sincere gratitude to manager Sarah for her professionalism,patience,and attentive approach. She is truly an expert in her field and made the entire process smooth and pleasant. Absolutely one of the best specialists I’ve worked with. Thank you for your excellent service!”
9AM - 4PM
42725 US-27, Davenport
Banks
“We opened an account in the Davenport branch of Center State Bank in 2013. Right from the word go it has always been a pleasure going into the branch and dealing with the staff there. Being customers in a different country does have it's issues but we, Southstate Bank and us, have always managed to work our way through them. Even closing our account was a really nice experience, only closed because all our other interests in Florida have now finished. Special shout out to Laura Navarro who has been particularly helpful to us for the past 5 years.”
9AM - 4:30PM
1675 Buena Vista Dr, Lake Buena Vista
Banks
“I had a wonderful experience with Perla Del Mar opening my accounts & educating me on it & telling me about the benefits. She's very knowledgeable, she answered all my questions on point.”
“Stefansson was very helpful! He knows his job and he’s very professional. I felt welcomed by him the moment I walked in. I thought he was the manager but he’s not. He should be though!”
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“I was met with the friendliest team members today. I didn’t capture the gentleman's name but I was greeted upon entry, he was welcoming, courteous, polite, and helpful. Genesis was very friendly and helpful as well. The gentleman extended the same friendliness as I left. Exceptional experience. Thank you.”