These reviews highlight a positive experience with Verizon at Wireless Zone, a Verizon Authorized Retailer. Customers appreciate the knowledgeable and helpful staff, especially mentioning associates like Dwayne, Darius, and Jason. Dwayne helped find a trade-in promo that saved money on a new device, while Darius provided quick, informative assistance and excellent multitasking skills. Another customer praised the store for designing a family plan that saved money compared to their previous carrier. Even those who did not make a purchase felt valued, as Jason offered detailed information about Verizon plans and helped resolve iPhone issues, providing clear instructions. Overall, customers find the staff friendly, helpful, and dedicated to finding the right devices and plans for their needs. The store offers competitive prices on popular phones, tablets, and accessories, with a focus on great service and personalized solutions.
Jason at Verizon is awesome and his customer service and patience was great. He really did for. Raise
March 2025
Jason not only did a GREAT job helping me but also my friend. I live close to this store & have gotten excellent advice every single time. Jason is super knowledgeable about the products - I learned so much!