The UPS Store #2563 in Miami is a friendly and helpful business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is known for their professionalism, patience, and kindness, providing excellent customer service to all clients. Many customers appreciate the staff's willingness to answer questions, explain options, and assist with different shipping needs, including special items like electronics and musical instruments. Long-term customers have praised the staff for their consistent pleasant attitude and respectful treatment over the years. Despite some negative reviews, many experienced positive interactions with employees, highlighting a welcoming environment. Located in Westchester Shopping Center, the store is committed to helping customers with their shipping and mailing needs, making it a reliable local choice.
There is a lady with short black hair and eyeglasses she is always very efficient and very hard working. I have been to this store with long lines snd short lines and this lady always goes the extra mile! I will ask her name next time i go in.her customer service is outstounding she is sn older lady
July 2026
Very slow. Employees chit chatting instead of prioritizing customers
July 2026
Nice staff. However, no sense of rush whatsoever, never been here once where the line is not 10 people plus. Dropping a package should take 5 mins. Ends up taking 15 mins plus. Nice ladies but wayyy too much talking and nonsense
