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“Amazing service and customer care Alejandra, Janin, and Ariadna really did me a solid and got my phone service straightened out saving my account can't thank them enough.”
“Outstanding customer service, even when it didn’t involve a sale.
I’ve gone to other AT&T locations for help after dealing with 611 representatives, which unfortunately has been a frustrating experience. In the past, I’ve been told “it’s not our problem” and advised to call 611 again. That was not the case here.
This team truly goes above and beyond. They took the time to help, showed genuine care, and made sure the issue was resolved without passing the buck. This location should absolutely be the standard for both the 611 call center and other local AT&T stores.
Huge shoutout to Wendell, Jessica, and Albert — thank you for setting the bar so high!”
“The best store in Miami. The customer service is excellent. Thank you Mike for helping me out with all my business lines. I recommend 100%. Now i have full signal everywhere i go.”
“Had a great experience here! Mari & Leo were friendly, knowledgeable, and helpful. Mari was patient, sweet, and explained the features and benefits of several models I was considering since it's time for an upgrade, and I'm a long time T-Mobile customer. I'm considering the Samsung S 25 Ultra. She also explained pricing and financing options. I was not expecting my visit here to be as great as it was, and highly recommend. They're also bilingual.”
9AM - 7:30PM
12843 SW 42nd St, Miami
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“I just came from this location and Yesliet provided us with amazing customer service. She’s attentive and friendly and handled our problem right away. Yesliet is a great employee. Good job!!”
“I have been consistently impressed with the excellent tech support provided by Compusource, especially by Shadikur. He is extremely knowledgeable and intelligent, always addressing my Windows PC issues quickly and efficiently. Whenever my company faces any technical challenges, I can count on Shadikur to handle the situation with great care and expertise. His prompt and reliable service makes Compusource our go-to for all tech support needs. Highly recommend!”
“I had locked my apple watch and went to this store hoping they could help. The store manager tried but I couldn’t remember my Apple password so I was almost on my way back home to get it when another employee Damien came over and said there was another way to unlock the phone. And he did!!!! I didn’t have to go home and he not only unlocked it he found a face with the inf. choices I had before and I could read without my glasses. Way to go Damien, God bless you!!!!”
“Great Company, very knowledgable and skilled team. Great Customer service, they care about customers.they offer excellent products and solutions , Connectivity ( wired and wireless), Voice, and cloud solution, you can have all your services hosted and managed by Convergia”
“Karla and Cindy are amazing!! They were incredibly helpful and assisted my fiancée and I in getting our new phones! Karla's knowledge about the products reassured our concerns and turned us into proud t mobile customers! I had to come back for a second visit to pick up my new phone, and I received help by Karla again and Leah, amazing team! The store is clean, and their service is quick, knowledgeable, and personable. 10/10!”
“Top Notch professionalism in customer service Jelani went beyond in all of my needs! I have already recommended him and this particular store to my family and friends thank you very much see you soon!”
“(Translated by Google) excellent service and the best promotions, add two lines in Boost Mobile, I only pay $60 a month and the best thing is that the second phone was free, happy to be part of Boost Mobile (Original)excelete servicio y las mejores promociones, agregue dos lineas en Boost Mobile, solo pago $60 al mes y lo mejor es que el segundo teléfono fue gratis, feliz de ser parte de Boost Mobile”
“Amazing Service from Cristopher Pompei – Assistant Manager at Verizon (Coral Gables, FL)
I want to give a huge thank you to Cristopher Pompei, the Assistant Manager at the Verizon store on 2201 Ponce de Leon Blvd in Coral Gables, FL.
I’ve been dealing with a really difficult situation for almost a year. After my mom passed away, I was trying to return one of the phones from our family plan. It turned into a long and frustrating process — the warehouse kept rejecting the return, and I was still being charged a buyout fee even though I did everything I was supposed to. Honestly, I was at the point where I was ready to leave Verizon altogether.
That’s when Cristopher stepped in. He listened, truly cared, and went above and beyond to fix everything. He took the time to understand what was happening, followed through, and finally got the charge removed. Thanks to him, my faith in Verizon is restored — I’m staying with them because of the way he handled everything.
Cristopher is the best — professional, patient, and genuinely kind. Verizon is lucky to have someone like him!”
“I had an amazing experience with T-Mobile thanks to Isaac Diaz! I came in with issues with my old phone, and Isaac went above and beyond to help me get a brand-new one. He explained everything clearly, was super patient, and even helped me leave with a tablet as well. Excellent customer service — Isaac really knows how to take care of his customers. Highly recommend seeing him!”
“Went to the store today with my wife and Yuleisy take care us with professionalism and knowledge. She helps us with everything about the new phone. Highly recommended.”
“The most amazing experience. My sales assistant is Julio. He honestly went above and beyond for me. He was so patient in getting me to the proper channels. My phone was being hacked therefore he was able to put a Freud prevention alert on my new phone. The energy in Verizon was hot. I think people were really happy and nice. Almost like if someone was about to get a prize or recognition for an award.. I hope that they recognize his effort and raise him up as a great leader in his field. He didn’t even stress or need to go in the back and get lunch. He worked diligently for me. Amazing work ethic. Also, he never put me in the line and return with other clients. He was kind and courteous. He didn’t even mind about the fact that we had to connect and disconnection everything. Thanks Julio Ponce., I also love Luis because he makes great eye contact and shows his true character with helping me get the best service at Verizon”
“Extremely Professional Company! From initial consultation to engineering to custom installation to finalinspection...all was facilitated on a tight schedule.Thanks again and keep up the great work!”
“I took advantage of an offer from Verizon to upgrade from my old Apple SE3 phone. When the phone arrived, I was confused & couldn’t transfer to my new 16e device. I went to this office and was assisted by Jonathon. He was very patient, helpful and knowledgeable in helping me thru the data transfer process. I also got a $600 trade in credit. We were successful and all my data (contacts, calendar, photos, apps etc) moved over to the new device. This is world class customer service and primary reason why we have stayed loyal to Verizon for 27 years. Thanks.”
“Great customer service!!!! Answered all my questions and took the time to help me. I was there last Friday and the gentleman Jorge was very knowledgeable and helped me with my phone. Highly recommend this location.”
“Brandon was so helpful getting me set up with a new phone when I needed one. I have had very good experiences at this location over the years and would definitely come here again. Staff are helpful and personable.”
“I went to upgrade my cable box and I was taken care of immediately even though the store was very full. I was giving the boxes by a very nice attendant. I believe her name was Lisette
Brought them home and everything works perfect. I haven't had this type of cable service since I moved to this townhouse”
“He's the man !Nestor is who you definitely want to take care of you. What a patience ! Super knowledgeable ... totally 'personalized' service like no where else.”
“I'm visiting from Cuba and I happened to see the phones, a girl who treated me so well and explained everything so clearly and kindly, that I ended up buying her cell phone, her name is Anien.”
“We have been long time T-Mobile customers since they were Sprint. We have always had good dealings with all the stores we have been to, but I have to say that we received OUTSTANDING service from Vanessa & Lawrent, one of the managers. He greeted customers, assisted his associates with their needs, all without skipping a beat. He took the time to explain the value of changing plans and all the benefits that would come with it. Also the deals that were available when we were looking to add equipment. I left the store with extra goodies than planned but at a great value. All in all anyone needing assistance, service or looking to become T-Mobile customers can’t go wrong visiting this location. You’ll be in excellent and patient hands. Thanks again Lawrent for the assist & Vanessa who although wasn’t there that day got the ball rolling for us the day before when I called looking for information giving me her number to remain in communication to ensure we received the best service possible.”
“Exceptional customer service! Called in regards to my order and was helped by a gentleman named Gabriel. He answered all of my questions and made sure I was well taken care. I would highly recommend these guys.”
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“Friendly courteous staff. Clean, bright, organized store.
Ashley assisted me, and she was amazing; I highly recommend her! She was patient, well spoken, friendly and efficient, despite the fact that I was returning an item. I would hire her in a minute, so you need to hold onto her!”