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“This morning 7/3/2026, I bought 2 rolls of outdoor carpet for my balcony. Eric at the Home Depot, 230 Durbin Pavilion Drive in St Johns, Florida, was most helpful demonstrating excellence in customer service, showing respect for the customer and professionalism. He EARNED this good review!”
“This is our usual ACE. We have been there many times before. For the most part we can get what we came for, which generally includes a 40 lb bag of water softener salt. The staff is friendly and knowledgeable, sometimes chatty and sometimes quiet. Since we almost always know what we want and where it is it is rarely necessary to talk to staff other than the cashier. Note that parking is dicey. Customers tend to drive and park like no one else exists, the sno-cone and propane areas take up far too much space, and the spaces are too small even though a lot of people drive big pickups and SUVs. Overall we are happy with this location but try to go at unpopular times because of the tight parking even in a big lot and at the far reaches.”
“August 2025: Rip off prices are creeping in to Harbor Freight! I recently purchased a PITTSBURGH™ 12/120V, Dual-Power, 120 PSI Inflator with LED Light for $44!!! There is no way this small item is worth that much!! Looks like a Trump trariff kicking in to me!! Gone are the days when shopping here automatically meant lower prices!!! Time to shop around or buy used.”
“Ace Hardware has so many amazing plants, gifts, household items and experienced staff that it is easily one of the best places to frequent for staple items. Their motto comes to life when you walk in the door. They truly are very helpful in there. Another testimony to the fact that bigger things come in smaller packages!!”
“Had a great experience .if you want customer service & product knowledge this is your store. Mike helped me purchase the right Stihl products for my yard. Alysa was also helpful.”
7AM - 4:30PM
11616 Columbia Park Dr W, Jacksonville
Hardware Stores
“Great group of people. Very knowledgable and more than willing to hear you out in order to help you find the best solution & supplies for your job or project.”
“They have a clean well stocked store. The staff was courteous and friendly. They have a lot of items, but i was looking for a propane hose to connect with a quick connect and they did not have one. They are looking into adding some RV related items, but not yet.”
“I went to Home Depot to ask about windows and doors and met Jerrell in that department, who answered all my questions. A couple days later I went in with my son for some blinds, and was shocked when Jerrell greeted me by name and asked if I had received the follow up calls from Home Depot!! This man serves hundreds of customers each week and he remembers their names?! Unheard of in today’s service industry. And he once again answered all our questions and took care of the customer blind order we needed.
Home Depot, I sincerely hope you recognize and compensate this stellar, loyal employee and all the expert knowledge he provides to your potential customers. He’s the reason we didn’t go check other providers!”
“This is the first time in years that I’ve been treated with the level of customer service from any business that is above a five star. Friendly dependable great customer service.”
“(Translated by Google) It has everything you need to work with the correct elements if they do not have it, they will get it as soon as possible, complying with all the standards that your company needs.(Original)Tiene todo lo que necesitas para trabajar con los elementos correctos si no lo tienen lo consiguen a la brevedad cumpliendo todas las normas que tú empresa necesita.”
“Had a truly stellar experience with the rental guys. I'd gotten more tool than I needed and they were kind in letting me exchange it and not charging extra. I've rented several times and am always impressed. I'm not much of a diy guy, but with youtube and the same tools the pros use, you can do a lot for way, way less.”
7:30AM - 5PM
14610 Breakers Drive #100, Jacksonville
Hardware Stores
“Drop and hook for me. Can be a little tight were the trailers are in the docks. But other then that in and out 30 minutes. The red arrow is were you check in at.”
“I just had a very timely and excellent delivery of a new stove that I purchased from Lowe’s in St Augustine. Yandro and Manuel were very friendly and professional, and were helpful above and beyond a normal delivery experience. Appreciated!”
“Veteran special parking right up front and veteran discount once you register.
Moving towards self checkout.
Picked up two apple trees and a peach tree”
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“As a handyman I’m in and out of hardware stores all the time and even though Ace is significantly smaller than the bigger box stores I’ve never NOT found what I was looking for. The staff at this location is super friendly and knowledgeable.”