10AM - 8PM
5200 Windward Pkwy, Alpharetta
Mobile Phones
“The employees at Cellairis have fixed my phone twice; the first time, my screen was cracked, and recently they fixed my phone when only the pink T-Mobile and black screens were coming up.”
“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”
“Hands down the best Verizon I have ever been to. Tiara Cunningham was very understandable and very trustworthy. She insure me that I would be receiving the best quality. Thank you once again!!”
“Kenyatta is great! She was personable, helpful and patient. She took the time to discuss options on phones and plans without trying to upsell me. When we ran into an issue, was able to solve the problem quicker than the customer service line.”
“Not only is this 100% HANDS DOWN THE BEST METRO PCS IN Georgia (possibly the universe) but the level of above and beyond customer service provided by Mr. Jay is absolutreaely platinum level and beyond. I'm talking better than Chick-fil-A people! Jay really is the Labron James of Metro PCS he could/should be the example for professionalism/hospitality/ effectiveness/product knowledge/effectiveness/ kindness/ just a real Superstar! Whatever you may need whether it be paying a bill, questions about anything phone related or MetroPCS related, purchasing a new device, even down to functions on your phone you might not have known about or not sure you quite understand no worries Mr Jay's got you! I guarantee when you leave you're going to leave with a piece of mind and you're going to know you just received VIP level customer service! Thanks Mr Jay! You're Man the man bro!”
“I recently had an excellent experience with Scott Phillips at Verizon. He was exceptionally helpful, professional, and patient throughout the entire process. Scott took the time to explain all of my options, guided me to the best plan for my needs, and ensured everything was set up perfectly before I left. It’s rare to find someone who truly cares about their customers, but Scott goes above and beyond. If you’re visiting Verizon, I highly recommend asking for Scott—you won’t be disappointed!”
“Yeshaiyah helped me pick out a new phone and sync everything from my old one to the new one. He was extremely helpful and very respectful. I would recommend this location.”
“Address
1160 Old Peachtree Rd NW suite e, Duluth, GA 30097
I couldn't do it because the photos and voice messages were so full, but they deleted them one by one, told me how to delete them, and I don't know how to email because it's my first time~ Thank you so much for helping me pay on Google, and changing the bank that pays for phone usage fees, but even helping me change to another bank.!”
“Had my mobile battery replaced. They checked the warranty staus for me, replaced it quickly and met all my expectations. Samuel is very helpful and knowledgeable. Recommend ?”
“Adamari was awesome. She was way better than calling and dealing with customer service. From now on when I need to handle business for my companies, I’m going to see her”
“This is the first time we come to this T mobile and the person that helped us was extremely nice, respectful, professional and helpful.
We have had very bad experiences in this place.
So thank you Naya for your patience and your help.”
“I wanted to thank Mathew at the Verizon store inside the Collection for his excellent customer service! He was patient with my lack of technology skills and I left a happy customer! It’s so nice to know quality customer service still exists.”
“Nai was so beyond helpful with my new phone today! Especially with having a toddler with me, he made a smooth transition and was very patient and soft spoken! Highly recommend seeing him!”
“I just moved to the area and stopped by the AT&T store to get my internet set up. The manager was incredibly helpful and made the whole process of signing up for fiber quick and easy. They explained everything clearly, answered all my questions, and helped me get a really good price. Great customer service and a smooth experience from start to finish. Highly recommend this location!”
“I had a great experience at the Mansell ATT store location. Sean and Lacey assisted me on two separate occasion (Feb 27th and March 2, 2026) with issues as a result of a 3rd party AR that came to my house who completely messed up my cellular account and failed to properly explain the product offered. Fortunately, Lacy helped me out with porting my number properly so I could make and receive calls last week. Then more issues occurred and I had to return to the ATT retail store. (I had decided to go back to T-Mobile if things didn’t get straightened out today. I will tell you I was totally upset but Sean quickly arrested my angry, anxious mind. He calmly and thoroughly explained in a way I could understand and answered all
Of my questions checking my account and showing me what had taken place. Sean was patient and attentive. He listened to understand and helped me. I left a satisfied customer.”
“Ayaan was extremely friendly and helpful. When other customers came in during our conversation, he was very friendly to them but did not rush our conversation at all. He was very professional and thorough, and took care of our questions very efficiently.”
“Liz is truly a gem. She was knowledgeable, patient, and made the entire process easy and stress-free. She took the time to answer all my questions and made sure I left satisfied. Excellent customer service. T-Mobile is lucky to have her!”
“I walked in wanting to switch from Verizon and possibly upgrade to a new phone if it wasn’t too expensive. Shareka took so much time walking me through each of my options, explaining everything to me in detail, and then helped me set up my new phone step by step. She was personable, professional, and kind. Couldn't have asked for a better first time experience working with AT&T!”
“Yesterday I went to this store looking for phones for my kids, they gave me two iPhones for free!!! Plus, the monthly plan is super cheap with lots of benefits. I was delighted and so were my kids!!”
“The service at this location was exceptional. I had a lot of issues with overseas support on the weekend and finally went to this location and Jackie and Liz went above and beyond and set up our new phones within minutes. They had great customer service skills and knew their jobs well.”
“Chris helped me out at the Roswell location this evening about 10 minutes before close and he took care of everything until we were sure everything was setup successfully when most would have turned me away. He went above and beyond!”
“Wonderful experience at Ameritel in Johns Creek. Angel is a gem and very knowledgeable on the phone accessories and the repair services he provides. He helped us pick out a brand new iPhone case and a case for my air pods! We also got a brand new screen protector. Everything was under $40. It was super affordable and you honestly can’t beat these prices.”
“Worked with Henry Mentoe at store 2096 a little after 10 am this morning. I actually called his store because I was sitting outside the T-Mobile store in Alpharetta at 10:05 this morning and it never opened. I called the nearest T-Mobile and spoke with Henry on the phone about what I wanted to do- it was complicated and had to do with my mom‘s account, on which I’m an authorized user. Henry was reassuring and kind and helpful-all of the things that you hope for (and don’t always get ) when it comes to customer service. I would highly recommend this store and working with Henry.”
“5 Star Customer Service! My husband and I could not have imagined how easy it was to convert from ATT to T-Mobile. We should have done it sooner! The Manager walked us through every step helping us convert our 2 phones lines and set up our wireless internet. We cannot thank her enough for her support and patience.”
“This is just a review for the wonderful staff in the electronics/media section.I had a terrible experience at another Target when the website said there was plenty of stock of a CD but the staff refused to check in the back for me because they keep everything in the back and not on the shelves. He had a terrible attitude. I came to this location after and the young woman staff asked me if I needed any help as soon as she spotted me. I asked for some help finding the CD and she immediately said she knew what I was asking for and would grab it from the back. I finally got my CD.I didn't get her name but thank you for the help and wonderful experience after I was so upset at another Target.”
“Went in today wasn't having the best time because I have anxiety really badly on top of add,ADHD the people here were so nice and forgiving while my phone was transferring information I kept stepping outside for air and to calm my mind yet no one was rude or mean I also came in with 2 other people same problem as myself 3 of us taping feet and not being able to focus the women here kept us on task helped us reach our goals and were all so lovely and nice 10-10 would highly recorded this store thank you to the whole team that worked today and helped us have calm minds ?????”
“I had a great experience with the customer service team — they were friendly, helpful, and made sure all my questions were answered. I'm very satisfied with the service I received and would definitely recommend it to others!”
“Visited the Johns Creek store today. Mo and Kyrra provided fed excellent customer service. I will be back to visit this store again and work with either of them.”
“I’d like to leave a very positive review for Jeff Toney. I had to do a complicated cell phone conversion from a corporate phone to a personal phone. Jeff provided me with exceptional service over multiple days and helped me work through the process. Thank you Jeff!!!”