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10AM - 8PM
5200 Windward Pkwy, Alpharetta
Mobile Phones
“I required immediate repair of my camera lens due to my own negligence before departing, and this location provided prompt service, accomplishing the repairs efficiently and effectively, surpassing my expectations.”
“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”
“Hands down the best Verizon I have ever been to. Tiara Cunningham was very understandable and very trustworthy. She insure me that I would be receiving the best quality. Thank you once again!!”
“Connor at Verizon provided the best customer service experience I’ve had in a long time. After visiting three Verizon stores and two Apple stores throughout the city and suburbs, he was the only representative who truly took the time to troubleshoot my issue and find the right solution. He was knowledgeable, patient, professional, and incredibly efficient.
Not only did he fix the problem quickly, but he also reviewed my account and helped lower my monthly bill — something no one else even attempted to do. It’s rare to find someone this honest, helpful, and skilled in wireless service and tech support.
If you need help with phone upgrades, billing issues, account support, or device troubleshooting, Connor is absolutely the person to see. Highly recommend this Verizon location because of him!”
“My experience with Ryan was worth five stars in itself. He was courteous, knowledgeable and very reasonable in what he offered me. I obtained as good a deal as I expected. Highly recommended!”
“Sam and Zek are amazing, gave me the best experience ever at a metro store! i encourage everyone to go by and see them on roswell road!! Now i got the Iphone17e so excited!! thank you again”
“After multiple attempts to receive help with my warranty claim, Scott at the store in Roswell took the time necessary to make sure I received the assistance I required. Go see Scott!”
“My phone ended up in the lake and would not turn on. I am an independent contractor and my phone contains all my business contacts. I also came in at 6:30 right before they closed. Christian and Rheanna set me up with a new phone and got all of my contacts and messages back. They are the best of the best. Cannot say enough about these wonderful employees. Many thanks!”
“Address
1160 Old Peachtree Rd NW suite e, Duluth, GA 30097
I couldn't do it because the photos and voice messages were so full, but they deleted them one by one, told me how to delete them, and I don't know how to email because it's my first time~ Thank you so much for helping me pay on Google, and changing the bank that pays for phone usage fees, but even helping me change to another bank.!”
“Ty went over and above today to fix some billing issues for our 5 phones. Customer service goes a long way in my book and this store will deliver what is missing too much these days. If there is an issue, they will reach out and make sure it is fixed.”
“Looked them up when I realized my phone wouldn't charge. Walked in. Fixed the issue. I was back out the door in less than 25 minutes, and real affordable. Burden off my head real fast”
“Very happy with the service received by the team at T-Mobile in Alpharetta. Needed to see if my son’s phone qualified for an upgrade and Kevin went above and beyond to get us sorted out. He handled many customers while we were there so we got handed over to Christian who finished up like a champ. Mission complete. Thanks guys.”
“The ATT in Cumming on Steeplechase is the best! Their staff is amazing! Especially Adamari and Brandon. We had issues when purchasing new phones and they were incredible at fixing our problem even with our daughter located several states away. Highly recommend!!
Thank you Adamari & Brandon”
“I had an exceptional experience with Total Wireless! Their service is truly top-notch, providing reliable connectivity that I can always count on. The staff is also incredibly helpful and efficient. Highly recommend! ✨😊👍”
“Nikki was so helpful. My month bill was a mess and she took the time to get it all straighten out. Very helpful with some new products I was looking at. Thank you!”
“Came in the store to check on insurance, staff was exceedingly friendly, got me new protection to cover my devices at home, and had a very clean and welcoming store. They even walked me to the door! Would highly recommend coming here and asking for Cindy!”
“I hadn't been able to resolve the account activation issue for 10 months. She solved it in 20 minutes. There is a staff member named Clarirah. I commend her.”
“I was pretty stressed trying to figure out an issue with my phone service, and Paul noticed I was having trouble. He came over and offered to help without me even having to ask. He was super patient and took the time to walk me through everything and figure out the issue with me. I really appreciate him going out of his way to help me when I was already frustrated. Great guy and honestly some of the best customer service I’ve had at T-Mobile!”
“My family and I recently got two new phones and swapped 2 more (with each other); Maria took care of us through the entire process and did an AMAZING job! She was incredibly patient and efficient, walking us through each step with ease. She was extremely knowledgeable about the phones and proactively found us deals and discounts without needlessly upselling us on anything we didn’t need. Can’t recommend highly enough! Thanks, Maria!”
“Jeremy and Rika helped me transfer service to another device! I had to make sure I was an authorized user and come back but the process was super smooth once I did. Thanks a ton!”
“LOVE LOVE LOVE the customer service here I'm new to t-mobile David assisted me with porting over my phone number from At&t. He literally made the process so smooth and easy even made sure I signed up for my promotion. Its hard to find good customer service nowadays i will definitely recommend this location to family and friends”
“Wonderful experience at Ameritel in Johns Creek. Angel is a gem and very knowledgeable on the phone accessories and the repair services he provides. He helped us pick out a brand new iPhone case and a case for my air pods! We also got a brand new screen protector. Everything was under $40. It was super affordable and you honestly can’t beat these prices.”
“This is just a review for the wonderful staff in the electronics/media section.I had a terrible experience at another Target when the website said there was plenty of stock of a CD but the staff refused to check in the back for me because they keep everything in the back and not on the shelves. He had a terrible attitude. I came to this location after and the young woman staff asked me if I needed any help as soon as she spotted me. I asked for some help finding the CD and she immediately said she knew what I was asking for and would grab it from the back. I finally got my CD.I didn't get her name but thank you for the help and wonderful experience after I was so upset at another Target.”
“I had a great experience at the Mansell ATT store location. Sean and Lacey assisted me on two separate occasion (Feb 27th and March 2, 2026) with issues as a result of a 3rd party AR that came to my house who completely messed up my cellular account and failed to properly explain the product offered. Fortunately, Lacy helped me out with porting my number properly so I could make and receive calls last week. Then more issues occurred and I had to return to the ATT retail store. (I had decided to go back to T-Mobile if things didn’t get straightened out today. I will tell you I was totally upset but Sean quickly arrested my angry, anxious mind. He calmly and thoroughly explained in a way I could understand and answered all
Of my questions checking my account and showing me what had taken place. Sean was patient and attentive. He listened to understand and helped me. I left a satisfied customer.”
“Hodari was awesome. I worked with him twice. Friday and Saturday. I messed up my account and he helped me out both times. He knows his stuff and has the patience of Job. Absolutely a great experience!!!!!”
“I had a great experience at AT&T. Andrew was friendly, patient, and took the time to explain all of my options without making me feel pressured. Andrew answered all of my questions and made the process quick and easy.”
“Chris helped me out at the Roswell location this evening about 10 minutes before close and he took care of everything until we were sure everything was setup successfully when most would have turned me away. He went above and beyond!”
“I went in to buy a cover for my phone. The gentleman there was very helpful. I got the perfect cover and he put it on the phone for me. I will definitely return. A kind smile is the best way to get repeat business.”
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“We stopped in to do some comparison shopping from our current provider; we were greeted by Sean and explored options for our 4-line family and found a package to save us over 100$ a month and replaced 2 older phone as well. It was worth the time and effort and they made it easy. Thanks !”