“Consistently good service at this location. Most anything I need they either have in stock or they'll get it within a few days time. I especially like the locker pickup capability at this location. Buy online; wait for email to arrive in inbox; then drive to store to pickup product.”
“Excellent product selection, helpful staff, and lots of eateries within walking distance for after I've finished with my errands. They helped me out in a pinch to find the exact color stain I needed for my floors. This is a very reliable Ace, with solid customer service”
“I have been going here for over thirty years. Always the best customer service with knowledgeable team members. I reccomend the location to everyone for an easy and friendly experience. I have not left without my purchase in mind from keys to garbage disposals. They always exceed my expectations.”
“First of all I want to apologize to Matt the Store Manager and the 2 employees working the date of 01/29/2024 around 12:00 pm for the accidental 1 star rating (intended for the store in Milton area) because they truly DO NOT deserve that. They went above and beyond on helping and assisting. On my defense, the email for the survey stated “rate your interaction” but was not giving the address of the Ace Hardware, which was an online transaction and over the phone interaction with the store in Midtown/Milton, beyond acceptable level of any common sense or courtesy! They could learn from the Team members in Crabapple how to behave.In a nut shel, the manager and employees at the Crabapple location were OUTSTANDING”
“The assistant store manager Amy was super helpful, kind, and patient. She made sure my issues with online ordering were resolved (app and website were having technical difficulties) She is very pleasant to work with. I’m very impressed with this location. I wish this Home Depot was closer to my house.”
“I had 8 frames I needed glass cut for, and this is no small task. However, Ryan made it look easy as he cut them perfectly. He was very helpful and very friendly. This is a well run Ace. Thanks Again Ryan!”
“I love this store and equally enjoy the staff. Having needed 2 separate repairs on equipment, they solved one right at the counter in 15 minutes (no charge) and taught me how to address the issue in the future.My second repair was turned around in 2 days with a nominal charge - I was kept fully informed along the way.Sure, they're going to be a little more expensive than big box, but it's a small business with a wonderful team. I encourage you to get to know them and enjoy browsing our neighborhood hardware store. Outside of hardware, the unique gifts and other products are super interesting.”
“This Ace Hardware is fantastic. It is a family run business and I would much rather go here than the big box stores such as Lowe's where you get lost and there's no help around. Each time I have gone to this Ace I have been approached and asked what I needed help with. They are in the newly designed Chamblee Plaza on Peachtree Industrial. So glad they opened near me! Go see them you will be glad you did!”
“First time shopping at this location, and I was impressed with the cleanliness of the store, and the shelves were well stocked.There were also a lot of sales associates available to assist you.”
“Purchased a Sthil curved edger attachment from FixIt Ace Hardware. The employees were ready to assist us in finding the attachment. Once they retrieved it for us, they made sure that we had manual and the rest of the needed tools. We were in and out pretty quickly with great service.”
8:30AM - 6:30PM
2365 Peachtree Rd, Atlanta
Hardware Stores
“There's always very knowledgeable staff immediately available to answer your questions and show you the products. Park right by the front door walk in and you're immediately helped.”
“Theresa in customer service is awesome!!! She has a great attitude and is super helpful and stuck with me until my needs were met and she’s very fun to chat with!!!She has helped me twice now and both times she rocked!!!! I will always go to her if she’s working!!!”
“We love RICHARDS. Best selection of toys, games, Kitchenware, greeting cards…….. you name it they’ve got it! It’s a “go-to destination” for my grandson and we love the friendly staff too.”
“I can't speak highly enough of Elijah, Jud, Carmen and Hannah. From the time I came into the store, the team was customer focused. Carmen & Jud listened to my idea and helped me with store options that fit my space.Elijah went above and beyond with exceptional customer service. He and Hannah hand delivered my items and he followed up twice to make sure everything went well with my install.Shawn, you have a great team there in Roswell. Please recognize Elijah and the rest of the team for being so customer focused. Thank you again!--Angela”
“Abundance! Christmas stuff for everyone great deals on everything very knowledgeable people working here wonderful environment I will stop there again you should try it as?”
“I have been shopping with Howard Brothers for probably 40 some years. Great place great people. I have seldom not found what I was looking for there. The Howard family and all their workers are a great team.”
“Cesar is a kind person and helped us with the flooring we need and showed us a large selection of floors, I recommend him to buy when you need to change the flooring in your house, and the prices are discounted.”
“Always helpful. Very knowledgeable associates. Pretty much if they don't have it, you don't need it. Easier than the big box store where can rarely find someone to help you find an item.”
“I went to Rockler today for the first time and must say that the customer service was amazing. All of the staff was so friendly and Chip went above and beyond to make sure I had everything I needed for my first project!”
“The quality and range of products is amazing.When I am unsure of what hardware to purchase for a particular project, they are always available to help. The prices are reasonable and I'm so glad we have this store in our neighborhood!”
“I was greeted by Colby as I walked in. He helped me find exactly what I was looking for while being courteous, knowledgeable and professional. The store is super clean and very well organized. A pleasure to shop there. Highly recommend.”
“A bit tight in the back ( if you have an over the road truck and 53 footer, you might wanna back in into their receiving area from the road, and make sure you go to the back of the place by making a left or right turn on Skyland Ct, not the front of the place ), but unloading was fast ( 30 minutes ) once I was in the door. Thank you.”
“For hand tools, gloves, safety gear, etc, this is THE PLACE to go. Excellent prices, tremendous selection, very vice people. For professional tradesmen or DIY'ers.”
11AM - 5:30PM
3550 Broad St Unit E, Chamblee
Hardware Stores
“Great selection, well organized. Needed a new lock set set for antique iron gate. Found what we needed and owner helped make sure the handle set fit our gate mechanism. Very knowledgeable. Pricing very fair with many options. Highly recommended if you need antique hardware.”
“Excellent customer service here! I bought a tank of Argon to begin self-teaching myself how to MIG weld Aluminum. The gentleman working the front counter asked a few questions to make sure I was on the right track with what I wanted to do. I already knew or had accounted for several things he asked, but it was awesome that he wanted to make sure I wasn't going to be wasting my time and money if I was going down a bad path. I wish I had the gentleman's name, all I see on my invoice is "salesman 000005."”
“Excellent customer service, I felt very welcome in the store, and above all I loved the attention we received, I hope to return soon! May God bless you and never change!”
7:30AM - 4:30PM
5904 Peachtree Corners E, Norcross
Hardware Stores
“After doing my research, I chose to buy a reconditioned Metabo 12" sliding miter saw w laser at Big Sky. I live near Norcross, GA, so I went there before making this decision to see for myself what kind of operation they've got and how they would treat a walk-in customer. Big Sky Tool team members exceeded my expectations in EVERY possible way...in person. My visit was followed up by several emails inquiring about product availability, warranty info, clarification on A versus C and other simple questions; all emails were replied to within 24 hours, addressing each and every question/concern I had, in a thorough, professional and HONEST manner. As a DIY Woodworker, I will continue shopping at Big Sky Tool for all my tools/equipment offered there. BTW, the miter saw works, looks, and feels brand new, even though I paid WAY less than this saw costs brand new! Once I got the box home, I found the saw was packed extremely well so that, had it been shipped, I'm confident it would've arrived with zero problems. Strongly recommend.”
“If you're having an issue with Randell Brothers for any reason, you probably screwed something up yourself. These guys always go the extra mile and give you any information you need for success on your job.”
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“Great store in a good location with lots of good merchandise and amazing prices. I gave 4 stars as the service/attention from associates was subpar. I've only ever been to a harbor freight tools in person once. This time around, I knew exactly what I was looking for as I had seen it online, but I didn't know where to find it in the store. Yes, the sections were labeled, but that didn't help much. I walked around until I eventually came across what I was looking for.”