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“I want to sincerely thank Xavier at the AT&T store in Stonecrest, Lithonia, for the outstanding customer service he provided to my older father. Xavier was incredibly patient, respectful, and professional while helping him with a billing issue.
He took the time to clearly explain everything, made sure my father felt comfortable and understood each step, and handled the situation with care and dedication. It’s rare to see someone go the extra mile like that — especially when working with older customers.
Xavier’s hard work and kindness truly made a difference. AT&T is lucky to have such a helpful and hardworking representative on their team. Highly recommend asking for him if you need assistance!”
“I came in needing help for a second time with my device. The screen stopped working and he helped me with my option! Set me up and had me out of the store in less time than I assumed. The mobile expert was Samm, attitude and energy was excellent.”
“I had an exceptional experience with Jair'e at Metro by T-Mobile. Unlike other staff who might push for a new phone purchase, Jair'e took the time to genuinely understand my issue. He demonstrated a personal touch, addressing the problem at hand rather than avoiding it. His commitment to customer satisfaction and technical expertise deserves a five-star rating. Highly recommended for his customer-centric approach! With he's cute self. Go see Jair'e”
“Paris was on point with everything! You can tell she runs a tight ship. Professional, knowledgeable, and made the whole process smooth from start to finish. Great experience!”
“Excellent customer service. Kaylin was Very patient and was observed working with several customers and satisfied our needs Very professionally. He is a credit to your company!”
“I just got my new phone and I was trying to pair up my headphones so I went back to boost mobile and the gentleman that sold me the phone he fix my problem just like that he is my go to technician. If I could give him ten stars I would”
“Best workers ever They always have what you need when you need it.And if they can't figure it out, they're going to take time and figure it out, these people are awesome over here”
“Patrice was beyond great. This Lady save the day, with helping me with my phone. Definitely come see her at this location. Metro give this young lady a Raise, Beyond GREAT”
“⭐⭐⭐⭐⭐ Excellent Experience Thanks to Eric B
I’m someone who normally never shops in stores — I do everything online — but I had such a great experience at this AT&T location thanks to the store manager Eric B that I felt compelled to leave this review.
From the moment I walked in, Eric was professional, patient, and extremely knowledgeable. He helped me choose the right phone and internet plan without trying to upsell me on things I didn’t need, and he explained everything in a way that actually made sense. What really stood out was how hands-on he was with the setup — he made sure my new phone was fully activated, transferred all my data, and even double-checked that my internet was ready to go before I left.
I walked out with everything working perfectly and zero stress, which is rare for me when dealing with tech. If more people operated the way Eric does, I’d shop in person a lot more often. AT&T is lucky to have him.
Highly recommend asking for Eric B if you visit this location.”
“I want to give a special thank you to Saniah. I called customer service for a simple issue causing the representative to make my phone stop working completely. I spoke with over 9 senior line managers over the phone who just told me it’s not their fault and get a new phone. Saniah listened to our problem, was patient, was understanding, and fixed my phone after 2 days of no usage. Thank you!”
“This location was very helpful with all my needs. It was a wait for me to be seen but they was doing they best with helping multiple customers at the same time . Iesha and zee was very knowledgeable with explaining my promotions and changes I was making in my bill . If I can give 10’s I would!!!”
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“The service I received at CPR was exceptional, Quick And a very professional. I came in thinking that I needed it. My iPhone screen replaced when really all it was was that I needed my privacy screen cover replaced. The agent who assisted me could have been dishonest and replaced what I came in for, but instead, he told me it was only my privacy screen cover that needed to replaced. I was offered a new one and I bought it. Because of his good character, it saves me a lot of money. So if you’re ever in the Stonecrest Mall area, and need something for your phone go to CPR right outside of Macy’s. And stop in they will take care of you.”