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“5 star only for the passport lady!
She was awesome, respectful, and so nice .
(Tall, blondie, I forgot ask the name)
We had the appointment at 10:30 , we arrived at 10:05 and other lady (with glasses and white hair) take us to attend then when we said it’s for passport she asked for the time , then she said yo need wait Sir , she is attending other appointments, we move out of the line and she said SIR YOU NEED GO OUTSIDE IN THE LOBBY SHE CALL YOU WHEN SHE FINISH! She was to rude
Sincerely you guys need more persons like the lady that process the passport”
“Shubha is one of the best USPS attendant that I ever got service from - knowledgeable, efficient, warmhearted and joyful that gives you strong positive feeling resisting the declining world.”
“I always go here for my designated spot for dropping off packages with the Clip 'n Ship service. It's always quick and easy here, and they're super accommodating and helpful. Just one scan from my phone, they print it out the shipping label and put it on my package, then they hand over the tracking number. Easy. The ones closer to my house tend to be incredibly inefficient, forcing the customers to buy boxing tape if the customer doesn't have tape to mask over their shipping label and then forcing them to go to the back of the line again. However, I've never had that issue here. Definitely recommend this one.”
“I love coming here honestly, everyone is so kind and happy! Especially Lance!!! He’s awesome, knowledgeable, enthusiastic, helpful, kind, and funny. Not often do you meet people like that at USPS!! THANK YOU LANCE!”
“Im not sure what the bad reviews are all about. I had a very smooth experience. Walked right in at 10 am and was able to get my fingerprints done. The two guys at the desk were super nice and had me in and out in 5 minutes. The only negative I would say is the outside area looks rough and not cut in months. But the staff and wait time was great!”
“Don't pay attention to the negative reviews here. Because I entered my address incorrectly.
I'm really sad because my package was lost, but the staff here, especially the manager, really helped me. They calmed me down and found my package. I love this place, and I love the people here. Once you explain your problem in a humane way, there's no reason they won't help you”
8:30AM - 5PM
1785 E Park Pl Blvd Ste 201, Stone Mountain
Post Offices
“Best USPS in the Atlanta area. They are always kind and have a great attitude. I genuinely enjoy dropping off my packages there, they are always super helpful and quick. Only one I’ll go to now.”
8:30AM - 6PM
990 Peachtree Industrial Blvd, Suwanee
Post Offices
“We just finished our passport application with Waymon. He was friendly and efficient. We got done in less than 20 minutes with two minor getting passports. I recommend doing your research and having everything filled out before your appointment.”
“Ty was really helpful and great. Made everything easy for me to understand and he helped out multiple people in the same manner while I was there filling out shipping information.”
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“Line was long and I only needed to drop a postage paid package off. A nice male employee on his way out to lunch perhaps assisted me and I didn't have to wait in the long line.”
“I was greeted promptly by Larry, who listened and did everything to understand my concerns.
He was professional throughout our conversation and I feel he “has my back” on the situation.
Thank you, Larry.”
“I had to send multiple tax returns today. Katherine was wonderful. She confirmed all the correct IRS and GA Department of Revenue PO Boxes. She suggested to only use First Class for my GA returns because the state picks up the returns directly which saved me $25. She had a very soothing manner and answered all my questions.”
“Idk what everyone expects from USPS but I’ve been shipping packages through this post office without any issues. And everyone saying the staff is rude…they really aren’t, they’re just doing their job. And most of the times are friendly, smiling and answer any questions. It’s not a premium service, hence you don’t pay UPS or FedEx Premiums. I’ve gotten money orders and other services and it’s all been fine.
If you have a problem with your post office, maybe speak to your state and county representatives, and don’t vote in people who aren’t interested in improving USPS for the public but privatize it for their own profits.”
“The last few postal office visits to other branches have been miserable, either a rude attendant or no help. Chris helped me out at this location today and was incredibly patient, helpful, and kind! I watched him interact and joke with multiple customers and he helped me with all my questions to make sure my package was mailed correctly. Thank you Chris!”
“Great staff & one of the most efficient post offices I’ve visited in the last 5 years
The main lady in the front at the first desk always has everything she needs, she understands services, and willing to help everyone in the front and back end. Yes everyone can be curt there because the lines are long, and people don’t listen to instructions carefully, but they’re always smiling at this post office!!”
“The low rating this place has is surprising. I've been using this particular location for a while and the staff has always been professional and courteous. It was not a long wait, and accomplishing what I needed to there took even less time. It's a clean facility and a great place to get your mailing needs fulfilled. What more can I say?”
“I have been to this post office twice and there's one person that has helped me both times (Rashaan). I had to ship out 6 rather large international packages. I figured I would do three and go back in the afternoon (figuring it would be a lot for one person). I mentioned this and he said go ahead and bring them all in. Keep in mind he was working alone and because his attitude was so bright and cheerful (you could tell he know his job well and cares about customer service). I was there at a slow time, but I told him that if he got additional customers I would step to the side rather than watch things get backed up, he just said OK and went about his business. I sure wish I lived closer to this post office. My experiences have not been good at other Post Offices...especially when shipping international packages. I hope they get him some much-needed help. This guy is great and one way to ruin a person with a great attitude is to overwork and underappreciate and I hope the USPS appreciates him...I do...Thanks Rashaan!”
“Big thanks to Kevin Alison at USPS! My wife and I had been missing all of our mail for over two weeks after moving, and despite trying multiple USPS locations and checking everything ourselves, we couldn’t figure it out.
Kevin was incredibly kind and helpful — he took the time to look into our case, made several calls, and double-checked the system for errors. Thanks to his effort, we were finally able to track down our missing mail.
Really appreciate his patience and professionalism. He made a frustrating situation so much better. Thank you!”
8:30AM - 5PM
3470 McClure Bridge Rd, Duluth
Post Offices
“In our efforts of tracking and retrieving a long lost package from overseas during the Christmas peak season, Ms Teresa went above and beyond in the whole process assisting us. Ms Teresa is sincere, kind and knowledgeable. She is a true trooper who demonstrates great customer service skills and a kindred spirit. She always has a great smile on her face, and is wonderful to work with. She tries to help everyone the best she could. We can’t thank her enough and we are so grateful to her for finding our package. She personally called us to inform us when the package was located. She is the best !”
8:30AM - 5PM
5181 W Mountain St, Stone Mountain
Post Offices
“I want to sincerely thank Diane at Stone Mountain Post Office for going above and beyond during our passport appointment. She personally called me early that morning to let me know their money order machine was down and gave me all the info I needed to prepare ahead of time—saving us time and avoiding a huge inconvenience. Diane was so patient, organized, and attentive, even catching important details that could have delayed my sister’s passport renewal. Her kindness and professionalism made the whole experience smooth and stress-free. USPS is lucky to have her. Thank you, Diane! Also, Thank you to Diya the other amazing postal employee who assisted my sister. You ate both phenomenal!”
8:30AM - 6PM
4370 Lawrenceville Hwy, Lilburn
Post Offices
“I don’t normally write reviews, but I came to get my passport and had an amazing experience. Everyone in the office was so bubbly and friendly. I highly recommend this location and especially Shená (I apologize if i misspelled her name)”
9AM - 4:30PM
5152 Memorial Dr #101, Stone Mountain
Post Offices
“Giving a 5 star merely based on this particular experience. Mrs. Valerie was extremely helpful in helping me find a shipping solution that was hindering my business.
She took her time and explained thoroughly options I've never been told. Very pleased, hoping to continue getting good service.”
“Kiosk in the front is pretty easy to use even to mail a big box. Line was long but the staff was doing her best. I’m thankful for USPS, it’s organized and efficient. If line is long just use the self service kiosk right by the entrance!”
“Yahanna did an outstanding job! She was very helpful and nice . She was the best associate there . All the other associates were not as helpful like here . Another associate there was rude to me and had a attitude! Thank God for Yahanna bc I would’ve left a bad review there .”
“I was a little afraid to try the branch out after reading the reviews. There was a line of maybe 6 people in front of me and I was still in and out in about 5mins. The lady working today was friendly and worked very effectively.”
9AM - 12:30PM 1:30 - 5PM
1799 Briarcliff Rd NE Frnt, Atlanta
Post Offices
“Very nice teller assisted me choosing the right delivery option for a very important letter. On the way out, she reminded me to take a photo of my receipt to keep my tracking number. The receipts are heat sensitive and the print might disappear! So thoughtful.”
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“The lady at the desk is very thorough and competent and while it may annoy some customers she is simply making absolute sure everything is correct so that your letter or package don’t get lost.
The Decatur and Lilburn locations have lost some of my mail and had significant delays in many more letters and packages being delivered while the lady who works here does her part to keep that from happening”