“We came into the store on Saturday July 27, 2024 and Justin was amazing. He greeted us immediately, assisted us with what we needed regarding our phones and we even ended up adding 2 products to our plan. We appreciate great customer, so thank you Justin! Keep doing a great job.”
“Key was fabulous! If you are looking to buy a new phone or upgrade your service she is your girl! She is patient, and really tries to help you save money and get the best deal. Ask for her by name - Key!”
“I went to a tmobile store at Arbor mall for help with my phone. There were 3 employees in the store that did nothing to help me. They didn't even try so I went to the sore on hywy 5 # 5522 and immediately as I walked in the store I was greeted by a couple of very pleasant employees whom I now know to be Selecia G. and Richard the manager. They were so attentive, knowledgeable and patient as I am a senior citizen and can't always maneuver some of these newer phones. Selecia G. stayed with me the whole time without getting discouraged or impatient. When I left there I was so pleased and satisfied and the reasons for my going into the store were solved. I recommend anyone that may have any questions or concerns concerning their devices to go to this location and you won't be disappointed. Thanks and on the other hand avoid the location in Arbor mall, Douglasville.”
“Great customer experience. The gentleman that helped me and my wife was knowledgeable and patience as my wife looked over the phones. Don't like that I need to do things through an app but the gentleman assisted me through the purchase. I wanted to knock it to 4 stars cause of the app thing but the customer experience was so good I could not”
“Great service by Byron Brown at T-Mobile’s center. Being the first customer the service was perfect from Customer Care Service to accurate knowledge about the required details I required. Time management was 100% great”
“Very nice young man(Javon J) helped with the cancellation of my 3rd number a line that was basically had no usage !!!! Very professional and compassionate to my issues.”
“Excellent customer service! Antonio is a life saver, my phone wasn't working , I explained what the issue was ( no calls, no service), and he got it to work, needed a sim replacement . Nice selection of accessories.”
“I think this is the nicest spot for our neighborhood in Marietta/Austell. The lamb chops were delicious and that 5.00 drink had me right!! I didn’t have to snap a picture cause this place speaks volumes about the food, service and atmosphere. I will return back to this place.. I loved it!!”
“Aj really helped me out today. He took his time and went out his way to make sure I was satisfied with getting a new phone today. He had excellent customer service and a great sense of humor. We talked and laughed the whole time. I was definitely satisfied and happy when I left the store today thanks to Aj.”
“Chris was amazing and had great customer service! He helped me upgrade my phone last month in May. When I left the store its been on me to leave a review!! Here we are in June and I was like I still need to leave a review for him. That's how good and helpful he was lol. !! Highly recommend.”
“darrio, & mikalah were so nice!!!! they took care of me today & they have a great attitude. & wonderful customer service! i definitely be back to this location”
“My phone and wallet was stolen and my life was turned upside down. Many people at Verizon customer service, techincal support and this location tried their very best to help me but none were successful. Until Justin waited on me.... he resolved all my problems within minutes and did with ease and a smile. Thank you Justin. The world needs more men like you.!!!!”
“It was close to closing time and the guys that was working in there was very nice and help my daughter anyway thank you guys so much you're doing an awesome job have a great day”
“This place is awesome to service customers. I was greeted immediately when I walked in the door. No long wait time. Manager and Courtnee was very professional and informative of promotions. I definitely am glad I stopped by. Thank you again sale associates.”
“I went in to get the wifi set up for my new apartment and Denise walked me through the whole process. She was very nice and accommodating when I didn’t understand certain parts. Thank you for the help!”
“I have had nothing but great experiences with this store. No matter what I come in wanting to do, they immediately greet me and ask how they can help. I've never had an issue that they weren't able to solve. Shout out Devin for helping us with our new phones, and even following up days later to make sure everything went well. A lot of internet/phone issues require patience, and I think that's the only reason people have rated them anything less than a 4 in the past.”
“Wow! Lily the boost representative, Was absolutely wonderful in all regards, She gave fantastic info to me, therefore I would highly recommend, her to all current, and potential customers, thank you and may God, always bless.....”