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“Miss Wanda is a great customer service person she got me a great deal and I am so grateful to spend over 2 hours working on my phone getting me a new phone I'm disabled and I'm she's so so loving and caring to customers thank you Wanda God bless you you're good at your job”
“Excellent outstanding service, Devon is the best associate he really should run the place. I have never received such good customer service in my life. They are lucky to have him He should be promoted in every way!!”
“It’s too long of a story for a google review, but I royally screwed up trying to switch plans on my own. The guy at this specific location really helped me out and was super friendly.”
“With a little bit of work, Jairus got me right with a new iPhone 17 Pro Max upgrade AND saved me money. I got out of there in a decent amount of time and with good service.”
“Siraj and Jehad are the BEST. The both of them are very patient and knowledgeable and willing to help to make sure you are satisfied and understand everything about your phone and service.”
“I'd like to address these comments about Chynna to the owner. Concerning the negative reviews, I've been a customer of Sprint and now Tmobile for more than 15 years and I've been to this store multiple times with issues. I've always been taken care of by the staff. I can't remember the young ladys name(she'll know who she is) that fixed a recurring billing of $20 dollars that for years sprint and tmobile could not remove from my bill, she fixed it in 5 minutes.
Today at my office AT&T came by to check our fiber internet. I was offered a great deal on a business cell plan that would save $80 a month and pay off the $600+ balance on my phone. Like everyone i'm trying to cut costs so I decided to take it, without any fault to Tmobile. AT&T ported my number but was unable to activate service because my phone was locked, i owed money on it. The manager was fixing to leave my office and I noticed I had no service(because the my service was closed at Tmobile). He was unable to fix the problem with AT&T customer service so I came to the Tmobile store.
I explained to Chynna what was going on and even though I was probably a difficult customer to deal with, she remained patient and absolutely professional while we spent a considerable amount of time dealing with the trainwreck customer service at AT&T, who were unable to solve the problem and port my number back to Tmobile. My phone is heavily used in our courier business to communicate with our accounts, obviously this was a major issue for me. Chynna went well beyond what she needed to do to help me all the while she still greeted every customer that walked in while we sat at the table dealing with customer service at AT&T. I also made the situation more difficult because I don't have my password to the original email that I set the account up with Sprint more than a decade ago. Long story short Chynna came up with a solution by speaking extensively with Tmobile customer service whom eventually were able to get me another line on my account and get my phone working. I truly appreciate how Chynna patiently supported me for at least 90 minutes while we slowly came to the temporary solution. I'm still trying to get my number back from AT&T and will remain with Tmobile and try to find a more cost effective cell plan for my needs.
Chynna would have been well within her lane to tell me that there was nothing else she could do(which would have been correct because this was not a Tmobile problem) but she didn't give up and she solved my problem. Thank you Chynna.”
“I absolutely have to share what an incredible experience I had this location!! I drove 5 miles out of my way to come here because the customer service at the Lavista Road location was so bad. Christian was an absolute pleasure to work with! He was ready, willing and able to help me with my needs and even managed to upsell me some items. I will drive out of my way to come here again!! Well done Christian!!”
“Excellent service, they helped me with everything and provided me with solutions. The staff is very friendly, the one who helped me was Alvaro, he was very attentive and kind.”
“Had a great experience at this location! Rina was extremely helpful and patient the entire process. She made everything easy to understand, answered all my questions, and provided great customer service. The store was clean, organized, and the atmosphere was very welcoming!”
“This is the BEST cell phone store around for all carriers (and I have multiple cell phones and carriers). I keep Boost Mobile just because of the staff at this store, specifically Lily, the manager. She has the perfect attitude to customer care. She will help you THOROUGHLY until your problem is resolved. That is rare in the world where people just want to do the minimum. I can't recommend this branch enough, and if Boost has any sense, they will promote the manager Lily to a corporate leadership position in customer care. Seriously.”
“I went to get accessories for my phone & Blanca gave me the best service ! I would recommend this store to anyone who's looking for a phone or even just accessories ??”
“I had a great experience at T-Mobile thanks to Shimiral. She was extremely helpful, patient and took the time to clearly explain everything and make sure all my questions were answered. The whole process was smooth and stress free. Excellent customer service really appreciate the help. Highly recommend asking for Shimiral if you visit this store!”
“Gisselle was extremely helpful, i came in for just a tablet, ended up leaving with a new iPhone 17 (i had an iPhone 12 ) and 2 new tablets after she informed me about the discounts i qualified for. She made me feel welcome, and gave me the full breakdown of my savings ! I strongly recommend this staff and location!”
“I had such a great experience with Toni at T-Mobile! He was incredibly kind, patient, and genuinely helpful from start to finish. Toni took the time to answer all of my questions, made sure I understood everything, and went above and beyond to make the process smooth and stress-free.
It’s not every day you come across someone who truly cares about providing excellent customer service, but Toni definitely does. I really appreciate her professionalism and positive attitude—she made my entire experience a great one!
Thank you so much, Tony!”
“Give a shoutout!!!!! to everyone in the Tucker T-mobile store you all know who you are☺️ you guys were awesome.!!!!!!!! you guys helped me you were attentive. you were patient even though there was a lot of things going on for that day keep giving Good Customer Service and you guys deserve four stars to all of you. ?????????”
9:30AM - 7:30PM
3291 Chamblee Dunwoody Rd Ste B, Chamblee
Internet Service Providers
“Clean and well stocked. Very helpful. They helped an older feller with his phone. Old timer thought he needed a phone but they helped him reset the device and good as new”
“⭐️⭐️⭐️⭐️⭐️
I don’t usually leave reviews, but this Boost Mobile store on Buford Hwy truly deserves it. Most phone stores I’ve dealt with in the past have been rude, rushed, and careless, but this location stands head and shoulders above the rest.
The staff here are professional, knowledgeable, and genuinely welcoming. They even patiently waited while I took a long time getting my bank info together—never once making me feel rushed or like a burden. On top of that, they kept things light with humor, which made the whole process surprisingly pleasant.
When I came back later to make my purchase, he even acknowledged me right away. That level of attention and respect is rare these days, and I was honestly impressed given the customer service climate today.
They also went above and beyond by sharing quality tips on using and caring for my phone—something you rarely get anywhere else. The difference in service here compared to other stores is night and day. Honestly, I don’t see myself going anywhere else for my phone needs again.
If you’ve had bad experiences at other locations like I have, do yourself a favor and come here—you’ll see the difference immediately.”
“I am very very pleased l walked into this store to get my lines and billings explained and taking care of. My concerns was handled like it’s theirs. I am happy!”
“Came here for a new phone and to start a service, Ashley got me right! I don’t think I would’ve got the same deal had I went anywhere else. She definitely went anyone and beyond. Thank you!”
“I came in to get a phone connected and it took a little long to get it connected but Grethel was patient, kind and funny she made me feel like we have been friends for years and kept me company while we waited for the process.”
“Lauryn (sp) was absolutely awesome and helped my college freshman daughter get her phone set up and had us back on track in under 15 minutes tonight! She's a total superhero, and we had a 5star experience at this store because of her professionalism, humor, and kindness!”
“Great customer service. I've gone in twice while trying to determine the best time for me to upgrade my phone. Both associates that helped me took the time to break down the math and help me make the best choice for my new upgraded phone. Left as a very happy customer with ideal new phone for me!”
“I read some of the reviews and I am surprised what has been said. All I received from this store is high satisfaction. The girls were very helpful and knowledgeable. They even helped me get a waiver on the activation fee and I was so happy. I am definitely returning to this location to replace my other phone that was stolen out of my car. Thanks Metro Pcs on Norcross Tucker Rd”
10:00 AM - 8:00 PM
7105 Stonecrest Pkwy, Stonecrest
Internet Service Providers
“Customer service was excellent!!! Everything was explained through the setup process & they do ask for your consent before adding extra services. Highly recommend others to visit this particular store location”
“Anthony was extremely patient and helpful in getting me an upgrade for a phone that could not hold a charge, had sim lock on, and had a super glued shut sim tray.
I made it very difficult for him but he still got the job done perfectly, quickly, and with so much patience. Easily 5/5 all day”
“Nice place. It's not attached to the main plaza but it's a a standalone building in the lot. It's also attached to a laundromat. Service was prompt and friendly. They just didn't have the particular phone I wanted but recommended a different location. No issues or complaints.”
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“Tee & Karyss gave me the best assistance, and I would also like to show my immense appreciation for Fatima and Tony. These are the greatest T-Mobile employees I’ve ever met. Their energy is genuine and nothing short of amazing!!! Koodos to all of you. God Bless you all❤️❤️❤️”