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“Went to fix my camera lense. Liyah was very friendly, fast, and efficient! I highly recommend Tricked Out for your repair needs and accessories. Definitely will go see them again ???”
“My tablet was all buss up and the company told me I need to buy a new one; TO fixed it quick and affordable. Koleke was super helpful and friendly, so I’ll be back again. Great local place.”
“Naj did a wonderful and quick response as well as friendliest customer services with Princess and Naj were very helpful and responsive to all questions, thankful and appreciated their hospitality.”
“Went to get my son the iPhone 11 today (5-19-2024) Renae/Ranay was the one that helped us. I hope I spelled her name right. I didn't notice a name tag on her BUT, after her helping us I asked for her name to thank her. She was kind, patient, very informative & knowledgeable. When we walked in she mentioned to us that the systems were running slow. I'm assuming due to the power outage the night before that's why the systems were probably running slow due to that. She kept reassuring us she was working on getting everything set up for us. It actually didn't take that long, I was expecting longer lol. Glad it didn't & everything worked out great. I had a great experience here!”
“Eric, has given me a 10 star experience for the 9 years I have been receiving phone services from him he is. always their to give me the help with no hesitation!!! Awesome Braddah too!!”
“Jose at the Mililani location is awesome. He was able to answer and address all of our questions and concerns which gave us the reassurance of the choice to change from T Mobile to At&t. We are hopeful that AT&T will meet our needs and possibly exceed our expectations. Much Mahalo to this knowledgeable and patient gentleman for assisting us with our multi line family plan.”
“I needed help purchasing a new iPhone . Verizon in Kunia was wonderful!!! Rainey started the process and Amanda finished it!! I had lots of questions and they were very knowledgeable!!! I highly recommend them!! Thank you!!!!”
“Nanakuli Cricket ladies are the absolute best. Every time we need to go there, they take the stress out of the whole process...super helpful, plenty aloha, the best!!!”
“Greetings,
The reason for my visit on Feb 28:
Feb 27 I received a text informing me my phone plan didn’t renew on time. I thought I had been on auto pay for months.
I explained to Maria Ailyn my situation. Also, a few hours before my visit I discovered my phone had been turned off. I then showed her all the text messages re the previous months confirming payment was successful.
Please know that whatever date I attempted to set up “Auto Pay” I sincerely I believed I had done correctly.
It’s obviously an error on my part which caused this misunderstanding — I apologize.
Re Maria Ailyn never implied any fault.
Her interaction with me I felt was beyond impressive. She obviously realized my limited knowledge re cell phones.
This should tell you everything about how I felt about my visit:
I told her Thank you so much for all her help, I appreciated her making me feel so comfortable. Before I walked out I told her — You’re AWESOME!!!
I’m planning to buy a new phone from Maria probably tomorrow, we did discuss a certain promo phone. I planned to return earlier — caught the Flu.
No sweat if the promotion has ended, I’m not buying it the price…
Sincerely,
eldon”
“Thank you to the afternoon crew on 4/6 for all the help. We had such a confusing situation and your help made it simple. You were able to answer our questions and you are completely professional in handling our case. Thank again Lauren and Aaleya. We will be back for any upgrades in the future.”
“If you're looking for a great plans and excellent customer service look no further. These folks have gone above and beyond to help our family. Special thanks to Kanoe for taking such great care of us!
Mahalo!”
“Bianca helped me and she did great job. I accidentally pressed 1 for very dissatisfied but I meant very satisfied. She helped me with my new phone and even told me exactly what I needed to do for my trade in and to transfer everything. BIANCA WAS VERY HELPFUL AND I AM BLESSED BY HER. THANK UPU BIANCA”
“Rod was amazing fast friendly extremely helpful toke the time to walk me through the entire trade in process reset the phone nothing but pure aloha. I recommend this store to everyone. Manager was warm friendly”
“Aloha nui loa!!
May this review finds you well!!
My family and I wanted to say thank you very much to the Cricket Staff in regards of the amazing customer services we received!
My family and I went a week ago to try to apply a loan with a vendor working alongside Cricket. Unfortunately we could not touch base with the loan company since their business office was closed. More so, we were also having a lot of trouble shooting problems with our current devices to get the ground work started. We came back the following week and was granted the loan for my family and I to make the purchases and it was a spectacular feeling!!
Much obliged to Jacob for the superb services he provided! Jacob stood with us the whole way to ensure that the loan process would be a success. Jacob did a walkthrough with us in regards with the application, identification, and information verification protocols. Furthermore Jacob helped us to touch base with the loan vendor to confirm all the information was correct, verified, and the final purchase could be completed.
We are proud to say, because of the tremendous efforts of Jacob and the Cricket team, my family and I will be getting our new iPhone 17 Pro Maxes and iPhone Pro 17e very soon!! More so, it was an imperative initiative, since our current phones are becoming obsolete and have wear and tear. We also got some extra goodies with the left over loan funds as well and that was a big plus too!!
Jacob continue the spectacular services!! we appreciated your guidence and knowledge that you continue to provide us!! We’re proud to have Cricket as our phone services provider and we recommend go to Cricket if you want to get the amazing customer services!!
Take good care and we will see you Cricket Family again!!”
“Big thank you to Rose, as explained on how I’ll be saving money with a new plan (and a new phone). Explained how the setup work and how long it would take. Great customer service by her!!!”
“Awesome service Zenobia and Alia are quick with it they helped me out with everything I needed got a great new deal they have I guess with the 17e case a screen was included 10/10 service girls thank you so much boost mobile”
“Came in to trade in my old phone. Got helped by Huy and had a great experience. He knew what he was talking about, wrote out my plan/what to expect which was great bc I’m more of a visual learner, and he even let me know of discounts & deals that Apple didn’t offer when I went in a couple months ago. Took a while only because I had a lot of storage, but other than that he was super patient. Thanks!”
“Blessed is knowledgeable with fingerprinting information especially as a boost mobile employee.. she knew all the procedures and time length of how long it will take to complete the process. She was very welcoming especially if you're just getting started with a new job that requires fingerprinting. ????”
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“Alonzo was very helpful and courteous. He made sure to connect with me and made me feel like a valued customer! He went above and beyond my expectations to make me happy. Great associate.”