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“Went to fix my camera lense. Liyah was very friendly, fast, and efficient! I highly recommend Tricked Out for your repair needs and accessories. Definitely will go see them again ???”
“My tablet was all buss up and the company told me I need to buy a new one; TO fixed it quick and affordable. Koleke was super helpful and friendly, so I’ll be back again. Great local place.”
“Yo man, coming to atnt is pretty awesome being that their is only 1 worker. Brah whoever the manager or district manager yall need give brother Jordan a raise man. He holding down ur store by himself he managed to handle 6 customers by himself and he did a very good job. Show bradda s ok me aloha man give him a raise he deserves it. Aloha ty bradda Jordan.”
“Went to get my son the iPhone 11 today (5-19-2024) Renae/Ranay was the one that helped us. I hope I spelled her name right. I didn't notice a name tag on her BUT, after her helping us I asked for her name to thank her. She was kind, patient, very informative & knowledgeable. When we walked in she mentioned to us that the systems were running slow. I'm assuming due to the power outage the night before that's why the systems were probably running slow due to that. She kept reassuring us she was working on getting everything set up for us. It actually didn't take that long, I was expecting longer lol. Glad it didn't & everything worked out great. I had a great experience here!”
“I needed help purchasing a new iPhone . Verizon in Kunia was wonderful!!! Rainey started the process and Amanda finished it!! I had lots of questions and they were very knowledgeable!!! I highly recommend them!! Thank you!!!!”
“Taylor at the Kamehameha Shopping center has excellent customer service and was able to help me with all my questions and needs. She was able to sell me the correct charger I needed.
Wonderful team member. Aloha And Mahalo Taylor.”
“Eric, has given me a 10 star experience for the 9 years I have been receiving phone services from him he is. always their to give me the help with no hesitation!!! Awesome Braddah too!!”
“I just came in here last minute for a screen protector and the gentleman who helped me was amazing he was so fast and the screen looks great. Thank you guys so much!”
“Jose is super accommodating! He's the type of guy who makes customers feel comfortable asking him anything 'cause he's non-judgmental, for real. He helped me set up my FirstNet plan, and I didn't even know about this option until he told me about it. I appreciate his patience! Customer service 100/10.
I'd give Chasen 10/10 customer service too. He's fast and takes the time to go over everything we need to know about my phone plan/ how billing changes & etc. until we're good. Mahalo, guys!”
“Dwaine is the man! Go to this Braddah if you need help with anything. He helped me get a new phone when my old one got destroyed took literally 1 day. Give him a raise.. fr. Thanks mah Braddah.”
“Greetings,
The reason for my visit on Feb 28:
Feb 27 I received a text informing me my phone plan didn’t renew on time. I thought I had been on auto pay for months.
I explained to Maria Ailyn my situation. Also, a few hours before my visit I discovered my phone had been turned off. I then showed her all the text messages re the previous months confirming payment was successful.
Please know that whatever date I attempted to set up “Auto Pay” I sincerely I believed I had done correctly.
It’s obviously an error on my part which caused this misunderstanding — I apologize.
Re Maria Ailyn never implied any fault.
Her interaction with me I felt was beyond impressive. She obviously realized my limited knowledge re cell phones.
This should tell you everything about how I felt about my visit:
I told her Thank you so much for all her help, I appreciated her making me feel so comfortable. Before I walked out I told her — You’re AWESOME!!!
I’m planning to buy a new phone from Maria probably tomorrow, we did discuss a certain promo phone. I planned to return earlier — caught the Flu.
No sweat if the promotion has ended, I’m not buying it the price…
Sincerely,
eldon”
“Nanakuli Cricket ladies are the absolute best. Every time we need to go there, they take the stress out of the whole process...super helpful, plenty aloha, the best!!!”
“Keneke was the one helping me when i went in for my phone. It was giving me lots of problems so i was hoping we could find the problem and he sure went above and beyond to help me! I really appreciated him, and his shadow Dee for being so patient with me. Keneke gave me lots of options to choose from when there were many restrictions in my case but in the end it all worked out great! Keneke is great! will definitely be asking for his help next time i come in store! ?”
“Best Customer Service for Sweet Kanoe. Came down to your location(Pearl Kai)this past sunday to get help with my phone problem & she was excellent & very patient with me cause girrrllll it's the 3rd phone I bought in 1 month, all 3 had the same problem? so you can kinda see the heat I was bringing. Anyways, although I still had to buy a whole new phone, she was super helpful. Walked me through the steps & i appreciate it. She needs a promotion immediately? BTW, yal need to fix yal insurance..cause how do yal expect people to pay for insurance & yet when it's needed, we have to wait 3-5 business day for the claim?? How do yal expect people to go 3-5 days without a phone? Seriously!! Ridiculous really!! Anyways, Thank-you kanoe...Exceptional Customer Service.
Remain Bless!”
“Sadie and Sid have great customer service! They weee very knowledgeable about the products and services offered. They even provided further information to me about the specials the store was having. I will definitely recommend anyone looking for a phone service to go see Sadie and Sid!!”
“Coming too AT&T the Pearlcity location the kula location is da best location the associates give awesome customer service I would like make a shoutout too da two sales associates whom helped me & my husband yesterday one is Manager Nala & sales associate kealohilani these two helped us out big time I would highly recommend this location too all of my family /friends”
“Shoutout to Leksy who gave excellent customer service with the transfer of my data to my new phone. I purchased my phone from Apple, but came in for the assistance of the data transfer. Leksy was hands down kind, helpful and communicative with the whole process. She was a pleasure to talk with.”
“The Staff is a bit quiet and friendly. I had a terrible time unlocking my cell phone physically. Even remotely the staff did everything to help me. Do not use the Samsung A series to port your number over from TM to boost. Better to buy or finance a cell phone from boost. Which I am doing because I have no other choice. The plans are the best for cell service TM doesn't have enough Towers in the Southside of EWB.”
“Blessed is knowledgeable with fingerprinting information especially as a boost mobile employee.. she knew all the procedures and time length of how long it will take to complete the process. She was very welcoming especially if you're just getting started with a new job that requires fingerprinting. ????”
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“Alonzo was very helpful and courteous. He made sure to connect with me and made me feel like a valued customer! He went above and beyond my expectations to make me happy. Great associate.”