{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I have worked with Nicolle from the Hayden branch on 3 transactions now and wanted to say each time has been an absolute breeze and pleasure to work with her and FNWCU. For those of you who don’t know their weekly mortgage payment option saves you so much in interest it out performs any other loan products on the market.
This a a best in class organization and Nicolle is terrific at her craft. 5 stars ⭐”
“ICCU has always been an incredible organization to work with for my finances. Any rare mistakes they make are handled extremely quickly. Today, I opened a credit card with AJ. He was super kind and very informative about the benefits, what to look out for, and tips for using it. If I was his boss, I’d give him a raise for such good work!
I recommend this bank to anyone.
Thank you guys!”
“Tired of spending up to 2 hours in our bank trying to cash out a matured CD and opening another and the hassle because it was a trust account. Walked in to Horizon with papers, joined, wrote check and was out in about 35 minutes. So impressed decided to open another CD and teller was able to handle it in less that 10 minutes "be cause we have all your information ".”
“Velicity I’m sorry I’m sure I spelled that wrong but she is the nicest and most understanding people I have talked to through this bank thank you.”
“The post falls branch is super helpful and accommodating… owning a small business brings various levels of hurdles and at times I need things unconventional and these ladies always do their best to accommodate.
Great customer service!”
“I absolutely LOVE ICCU! They have gone above and beyond on several occasions in assisting me and I cannot rave enough about them, their curtious tellers who are always friendly, and even in helping me with finance matters beyond just having a checking account. If you're looking for a bank that is more than what you're expecting from a bank - and who actually CARES about you and your situation, then ICCU is for you. I am constantly on the go, and they go every where with me - including a teller! I can call a video teller from my living room, or once even at the grocery store when my card wouldn't work. Before I could get back into the store to pay they had it resolved.... they are just awesome!”
“Aric Alcantara is the best loan officer we’ve ever worked with. He helped us with both our original VA home purchase and our refinance, and each experience was smooth, fast, and stress‑free. He matched competitive rates, met every deadline, communicated clearly, and truly went above and beyond.
Even when our previous mortgage servicer made the refinance process difficult, Aric handled everything professionally and kept everything on track. He also helped my brother secure financing on a second home when no other bank would approve him, something my brother was thrilled about.
Aric is knowledgeable, professional, and genuinely cares about his clients. I highly recommend him, ICCU is lucky to have him!”
“I've been banking here for years and I'm still amazed at the kindness the folks here show, and the willingness to do what it takes to help their customers out. Yesterday, I was being helped by Jason Covey and Krista Grieser. I had some issues going on and they were persistently kind and helpful throughout the entire process to make sure I was taken care of. I must have been there for an hour. The place was really busy, too. Most people would have shown at least SOME irritation with me. These two? Not a bit! They helped me out with complete kindness and patience.
I really need to say...... THANK YOU!”
“This branch of STCU is probably the best banking experience ever. I recommend simply opening account there just to interact with the tellers. One teller in particular is enthusiastic about the history of money and makes a purpose to offer $2 bills to people. Very friendly in a very practical way. All banks should run like this”
9AM - 5:30PM
3031 E Mullan Ave, Post Falls
Credit Unions
“Chris Brown did amazing (extension 1503?). Potlatch is making it more difficult for its customers. I can't get a hold of anybody through the phone with ease and the new online system locked me out from being able to see anything or do anything . Potlatch is making it more and more difficult to get a hold of people and I end up having to be disruptive to a random person at any given time to assist . Thank you so much Chris - True customer service.”
“STCU has slightly improved, but the need to allow someone to pay your loan on your behalf needs to be allowed. Otherwise, friendly staff and prompt customer service.”
9AM - 5:30PM
14678 N Kimo Ct, Rathdrum
Credit Unions
“Everyone at this branch is so wonderful, but especially SaRae! She goes the extra mile to make sure everything is taken care of and has helped me multiple times with running a carfax and loan estimates on cars that didn’t pan out. Extremely grateful for her and these services to make sure I’m not jumping into a bad car deal.”
“I don't care much for how unorganized this credit union seems to be, but I will say PJ is a rockstar and the only reason I didn't close my accounts years ago. He's knowledgeable, polite and a genuinely good man.”
9AM - 5PM
8370 N Cornerstone Dr, Hayden
Credit Unions
“Stop in to us coin machine and it was out of order. But then they tried to fix the paper so I could use it. They where not able to so they looked to see if the other stores machine where working. Have been recommending them for decades”
“I am so grateful I had the wisdom to trust Numerica, Coeur d’Alene with my finances. I met with Tricia Evan’s the other day with a large insurance check in my hands. I have no sense with financial issues and I was so unsure about what to do with it. I met with Tricia and thanks to her and her patience, knowledge and sincere interests in my life plan I know I made a smart decision in investing with Numerica. Tricia listened to me, heard about my fears and ignorance in money issues. With her dedication and time I have confidence in my decision. She is smart and knowledgeable and cares about their customers. I left Numerica after my meeting with Tricia Evans feeling safe and secure about my future. I am an older, single woman and am no longer worrying about my future. Thank you Tricia and Numerica.”
“I have been with STCU for years and I honestly love them. Three times in the last few years I've had my debit card info compromised in some way, and when I go in, all of the staff are so kind and accommodating. Today I had an unfortunate experience where Walmart charged my account three times due to an issue with their software. Zoie was able to sit down with me, get the info needed for disputes, and answer all the questions she could. I appreciate how dedicated the staff is, and how calm they are. When there is a line, you can see the whole team stepping in to help however they can. I appreciate you guys!”
“The women remember me and made small talk and weren't stone cold boring. They had a little treat for my kiddos to. I have maybe had one person in line ahead of me. This branch seldom has lines.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Friendly but had to wait for assistance. Walked out & called the main branch for help. Then helped me solve a problem I was having. Drive around building to the drive thru is very tight”