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“Visited this location and wow let me tell you about this salesman Shady ,Made me comfortable and showed me a lot and gave me plenty of options. Best experience I had at a dealership. Thanks Shady!!!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“I’ll be honest — the name “Rent-A-Wreck” gave me pause at first. But after Hertz unexpectedly canceled on us, they were the only ones with availability, so we gave it a shot. I am SO glad we did.
From the moment we hopped on the shuttle, everything felt easy and welcoming. Derek, who picked us up and also works the counter, was incredibly hospitable. He shared the fun, cheeky history behind the company name, which immediately put us at ease. He also managed expectations up front: these aren’t brand-new flashy cars, but they’re solid, efficient, and get the job done. And he was right — check-in was quick, and our car ran perfectly with zero issues.
I was traveling alone with my son, and the entire experience felt breezy, comfortable, and safe — exactly what you hope for in a stressful travel moment.
The real test came at return time, when Chicago was hit with a full snowstorm. Despite the weather, the team welcomed us warmly. They told us to stay in the heated car while they handled everything outside so we stayed warm, dry, and safe. Because the storm had their entire fleet sold out, including their shuttle, Lou personally drove us back to the airport in the same car we had rented. That level of care is rare.
After dropping us off, we realized we’d left a bag under the seat. Even with the blizzard still going, they handled it immediately and responsibly. They’re holding the bag safely for a family member to pick up in a few days — no hassle, no attitude, just genuine kindness.
These are hardworking people who truly take pride in what they do. Rent-A-Wreck ended up being the unexpected hero of our trip, and I couldn’t be more grateful.
Highly recommend. Thank you, Derek and Lou! ?”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
“Deon P. was very kind upon returning my rental vehicle and provided great customer service. He took the time to ask about my experience and made sure everything went smoothly. I really appreciated his friendly attitude and professionalism, it made the whole process easy and pleasant! Would definitely recommend. :)”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“I want to give out a shout-out to Victor pineda,he was very polite and very helpful and the rest of the staff was very nice as well smiling and saying hello?❤️”
“I had a great experience with the Enterprise team. The staff was very friendly, professional, and helpful throughout the process. Especially Jasmine went above and beyond to assist me and made everything smooth and stress-free. I really appreciate the excellent customer service and would definitely recommend this location to others.”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“The vehicles were very clean and everybody in the office were very helpful and had a very good customer service. I had a very good experience and definitely will come back there if I need a rental.”
“Friendly, professional, easy (especially for those who are renting with a debit card but want to avoid credit checks). Please rent here. You’ll be very pleased”
“My vehicle was recently rear-ended, and the insurance company is dealt with was only approving a small sedan vehicle for rental (even though I had an SUV, they would not pay for something similar). Fortunately the manager, Jacob, helped me out a great deal. Although he couldn't put me in an SUV, he offered to charge the same price that the insurance company was paying for..... but for a slight larger & more comfortable sedan. I appreciated this so much cause I'm a bigger guy. But aside from that, he was also very professionalable and knowledgeable. He was also very quick and efficient.”
“I rented 2 times back to back! I got wonderful customer service!! My vehicle was ready when I arrived. They are efficient, and soooo nice! I will definitely be back! They guy for making my experience an easy experience.”
“Actually went through a different location, but since they didn’t pick up after being in hold for well over 30 minutes, I called here. Was only on hold for a little bit before Janine got on. Super sweet. She said she was already on the phone but that she’d call me back as soon as she was done. Got back to me very quick and was extremely helpful with the reservation, even though it wasn’t their location. Will def be going through this one if/when I’m in need of a rental again”
“Very friendly agents unfortunately this location only had a few compact cars and mini vans from the two I choose a compact car ( I drive an SUV)to my luck it had less than a quarter of gas. In future the selection if vehicles could be more clear.”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“The other rental company screwed us over. But yeah, Avis was there for us and Doug saved the day! He was extremely helpful and quick to get us in a vehicle! Doug and Avus You are GREAT!”
“Frank and Delania rock! This is the best enterprise car rental location ever! I'm always in & out, and I never have any issues. Unlike some places where they make you jump through hoops to rent.”
“Excellent customer service ! .I used them for staging my property . Even they do not specialize in short term rentals , the manager Nicole was able to offer me the furniture pieces I needed . She even arranged the dining table to be delivered from another store .The selection is not very large but nice enough. Best thing - delivery and pick up is free !! . They also put the pieces together for you . Julian and Jeremy - the delivery guys were extremely nice . Will definitely use the rent- a Center again !”
“Awesome customer service and great deals! Selection of cars and SUV's are amazing. Would have added the fifth star if they offered an overnight box in case you were able yo return vehicle early, but overall experience was very easy, fast, and great customer service with respect and a smile!”
“They gave me a car that smelled like cigarette smoke and mentioned that it is already in their system. This was the only mid sized car they had and we needed one so we took it. Fast forward to return time and I get a letter stating that the car smells and that they will charge me for it. This location does not answer their phones and return calls to rectify this issue. I will not be renting with Avis again.
Edit: I was able to get in touch with the location and they were able to help me out. 4 stars!”
“The guy at the front desk was super nice and professional. He helped us get our car without any problems, and even allowed us to extend it a couple more days with a minimal charge. He gave A++ customer service. Super respectful and helpful.”
8AM - 5PM
5259 S Archer Ave, Chicago
Car Rental
“Awesome service, I’ve rented a car for about 7 weeks with 5 Star services. The Archer location in my opinion is one of the best locations, thorough services. Special thanks to the manager there Claude, very stand up , hard working individual. Represents the company well, because of him I’ll always make Hertz my first choice for vehicle rental.”
“I had an amazing experience with Avis Budget Car Rental, and I have to shout out Julio, the manager, who made my visit truly exceptional. From the moment I walked in, his professionalism and attention to detail stood out. Julio was not only super friendly but also incredibly efficient in getting me on my way with my rental car.
He took the time to explain everything, answer all my questions, and even gave me some local tips for my trip, which made all the difference. It's rare to find someone who genuinely cares about providing top-notch service, and Julio certainly exemplifies that. The entire process was smooth, and I felt confident in my choice to rent with Avis.
Highly recommend this location and ask for Julio if you want a seamless, enjoyable experience!”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Took the car in the spot that I was given, but on exiting it wasn’t the right car. Charlotte who was handling the exit gate untold me not to worry she would fix it; and she did…she was Amazing!!”
“I rented a car over the weekend and the customer service was amazing there was a young lady by the name of Kelly she really helped me out I will revisit this location thank you so much”
“Customer service has definitely improved since 2020. While it’s still frustrating that you can’t seem to reach anyone by phone—the number listed on the website doesn’t appear to be correct—I want to give kudos to the team at this location. It used to feel like chaos and confusion, but now things seem to be running much more smoothly. My recent experience was surprisingly efficient, and that’s a big change from the past. Well done!”
“Guy with a beard is a beast at his job easily doing the job of three people
Will only be coming here just based on his service alone. Putting faith back into hertz.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“I didn't go to budget. I went to DOLLAR RENTAL and the team there laughed with me...I was a day EARLY so I had to come back 11/13????one of them said this today...I FEEL LIKE I'VE SEEN YOU HERE BEFORE????”
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“I can't believe the level of service I received from start to finish. Kevin O'Brien and Ryan Weber went out of the way to make sure I was satisfied with everything. I will be back!”