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“Visited this location and wow let me tell you about this salesman Shady ,Made me comfortable and showed me a lot and gave me plenty of options. Best experience I had at a dealership. Thanks Shady!!!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“I’ll be honest — the name “Rent-A-Wreck” gave me pause at first. But after Hertz unexpectedly canceled on us, they were the only ones with availability, so we gave it a shot. I am SO glad we did.
From the moment we hopped on the shuttle, everything felt easy and welcoming. Derek, who picked us up and also works the counter, was incredibly hospitable. He shared the fun, cheeky history behind the company name, which immediately put us at ease. He also managed expectations up front: these aren’t brand-new flashy cars, but they’re solid, efficient, and get the job done. And he was right — check-in was quick, and our car ran perfectly with zero issues.
I was traveling alone with my son, and the entire experience felt breezy, comfortable, and safe — exactly what you hope for in a stressful travel moment.
The real test came at return time, when Chicago was hit with a full snowstorm. Despite the weather, the team welcomed us warmly. They told us to stay in the heated car while they handled everything outside so we stayed warm, dry, and safe. Because the storm had their entire fleet sold out, including their shuttle, Lou personally drove us back to the airport in the same car we had rented. That level of care is rare.
After dropping us off, we realized we’d left a bag under the seat. Even with the blizzard still going, they handled it immediately and responsibly. They’re holding the bag safely for a family member to pick up in a few days — no hassle, no attitude, just genuine kindness.
These are hardworking people who truly take pride in what they do. Rent-A-Wreck ended up being the unexpected hero of our trip, and I couldn’t be more grateful.
Highly recommend. Thank you, Derek and Lou! ?”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“I was pleased with the fast and polite service at the check-in counter, as well as the quick vehicle pickup and return. The staff at Midway Airport, Illinois, were very attentive and courteous.”
“Had to rent a car, the reservation was for a luxury vehicle but they didn't have any when I arrived but the rental agent John was very accommodating and took care of us. Thanks for good customer service.”
“Deon P. was very kind upon returning my rental vehicle and provided great customer service. He took the time to ask about my experience and made sure everything went smoothly. I really appreciated his friendly attitude and professionalism, it made the whole process easy and pleasant! Would definitely recommend. :)”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“I had a great experience with the Enterprise team. The staff was very friendly, professional, and helpful throughout the process. Especially Jasmine went above and beyond to assist me and made everything smooth and stress-free. I really appreciate the excellent customer service and would definitely recommend this location to others.”
“I use enterprise in Glenwood Illinois/Homewood. They were fantastic. Help me with my reservation that I canceled by accident having dual reservations. I highly recommend them. They really work with me. Thanks, Glenwood Homewood enterprise”
“The vehicles were very clean and everybody in the office were very helpful and had a very good customer service. I had a very good experience and definitely will come back there if I need a rental.”
“Friendly, professional, easy (especially for those who are renting with a debit card but want to avoid credit checks). Please rent here. You’ll be very pleased”
“My overall experience with enterprise was great everyone was so happy, helpful, and friendly. I am so sad that I forgot the gentlemen’s name that helped me on 4/15/2026 around 2-3pm he was so uplifting and kind. It was busy and he still made sure I was properly taken care of. Returning the car went just as smooth. This gentleman’s name was Bobby. He was also very friendly .. 10/10
Update: His name was Destin!”
“My vehicle was recently rear-ended, and the insurance company is dealt with was only approving a small sedan vehicle for rental (even though I had an SUV, they would not pay for something similar). Fortunately the manager, Jacob, helped me out a great deal. Although he couldn't put me in an SUV, he offered to charge the same price that the insurance company was paying for..... but for a slight larger & more comfortable sedan. I appreciated this so much cause I'm a bigger guy. But aside from that, he was also very professionalable and knowledgeable. He was also very quick and efficient.”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“Actually went through a different location, but since they didn’t pick up after being in hold for well over 30 minutes, I called here. Was only on hold for a little bit before Janine got on. Super sweet. She said she was already on the phone but that she’d call me back as soon as she was done. Got back to me very quick and was extremely helpful with the reservation, even though it wasn’t their location. Will def be going through this one if/when I’m in need of a rental again”
“I can't believe the level of service I received from start to finish. Kevin O'Brien and Ryan Weber went out of the way to make sure I was satisfied with everything. I will be back!”
“I had a major problem! The 2 people who helped were Arianna and Darius! Thank God for them! I think I was calm because of them! Great job! The Orland Park Budget, Avis!”
“The customer service wad second to none. The way I was treated, the way I saw others treated, the way they spoke on they phone was outstanding. Each member of the team was friendly, kind and professional. They were experiencing a busy week due to recent local tornadoes but tried their best to help those in need. Special shout out to Jake, a hardworking and wonderful representative.”
“They gave me a car that smelled like cigarette smoke and mentioned that it is already in their system. This was the only mid sized car they had and we needed one so we took it. Fast forward to return time and I get a letter stating that the car smells and that they will charge me for it. This location does not answer their phones and return calls to rectify this issue. I will not be renting with Avis again.
Edit: I was able to get in touch with the location and they were able to help me out. 4 stars!”
“Awesome customer service and great deals! Selection of cars and SUV's are amazing. Would have added the fifth star if they offered an overnight box in case you were able yo return vehicle early, but overall experience was very easy, fast, and great customer service with respect and a smile!”
“The guy at the front desk was super nice and professional. He helped us get our car without any problems, and even allowed us to extend it a couple more days with a minimal charge. He gave A++ customer service. Super respectful and helpful.”
8AM - 5PM
5259 S Archer Ave, Chicago
Car Rental
“My first time to use Sixt was September 2025 Miami, FL. Service, efficiency and attentive agents were all wonderful. This time I used Sixt in the South Loop of Chicago and it was even BETTER! I will now ONLY USE SIXT for car rentals. Tobias, the Senior Branch Manager went above and beyond in helping me with a problem. As I was in security at O’Hare airport, I discovered I still had the keys in my pocket. I could have died because my flight was leaving in minutes for another country. The Sixt customer service line gave me an email address to contact the loop office. Tobias replied and helped me with what to do. I sent the key Fed Ex over night. Problem solved.
Great friendly service and stress relief over the top. …And there was even more to my experience: the less expensive car I reserved for fuel efficiency, had a problem and they upgraded to a little larger car at no charge. It was also very efficient on fuel. For me the upgrade was a dream because I was in the car a lot. I think I will pay more for a nicer car next time. Thank you for the best customer service!”
“Eric Was amazing, very helpful and very knowledgeable of the vehicles he had in stock , thank you once again for the smooth process in getting a rental . Will definitely be back and referring people to this location !! Thank you Eric .”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Can’t say how much Kewan’s exceptional customer service saved my daughter’s prom!! Once the car of choice wasn’t available he put all his resources to work! He was able to get our exact request delivered right to the location we were at!! Unimaginable these are the service reps you want leading your company!! Job well done!”
“Customer service has definitely improved since 2020. While it’s still frustrating that you can’t seem to reach anyone by phone—the number listed on the website doesn’t appear to be correct—I want to give kudos to the team at this location. It used to feel like chaos and confusion, but now things seem to be running much more smoothly. My recent experience was surprisingly efficient, and that’s a big change from the past. Well done!”
“I love this place! I have been a faithful renter for over the past three years. I in here because I enjoy the great conversations and the excellent customer service that the staff and manager provide provides.”
“Love renting a vehicle from Hertz Midway Airport.
The Manager Mr 'D' always goes out of his way to make sure our experience is awesome. He is the reason we stay with Hertz Midway. We lived in Chicago for 6 years and visit during the year so it is wonderful to know our rental is going to be smooth, All of the Employees are so nice and helpful .”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“I didn't go to budget. I went to DOLLAR RENTAL and the team there laughed with me...I was a day EARLY so I had to come back 11/13????one of them said this today...I FEEL LIKE I'VE SEEN YOU HERE BEFORE????”
“I don't know why so negative reviews. I was in an out in less than a 10 minutes. The car was spotless, and well maintained. Picked up at Midway and dropped it off in Indianapolis. The price was unbeatable. 5 stars all day every day!!”
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“This is my second time coming to this location and both times i never had an issue, and i always have the best experience. J was super helpful and each time i came in made sure i was taken care of. Will definitely be my go to spot for Lyft rentals from now on.”