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“Had a great experience with Extra Space Storage. Carla was awesome she was super helpful and made the process easy. The place is clean and secure. Definitely recommend!”
“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“Lyneshia, customer service is top-tier. She welcomes you with a smile and assures you that Proself is the place for your storage. She made me feel good about a complicated situation. Thanks, Lyneshia for everything.”
“Mr. Andre deserves a medal. His customer service skills are outstanding, and he is one of the most genuine individuals I have met in the customer service arena. You are very fortunate to have him represent your company.”
“Katrina was phenomenal a very beautiful lady who was so kind and patience with me doing the process. She kept a smile on her face and me laughing need more people like thus young lady in the world”
“I had a wonderful experience representative was very informative she went above and beyond to make sure we understood the sizes and what we couldn't couldn't fit oh my God she was wonderful I would recommend this location to anyone and everyone service was 100%. I wouldn't go anywhere else”
“I spoke with Tanya at the Midlothian Illinois location and she was awesome! She answered every question and was very knowledgeable and helpful. In a world where customer service has gone by the wayside, she knocked it out the park.
Thank you, Tanya.”
“Carla at Extra Space Storage is wonderful! We have been using this storage location for years, and she has always provided us with extremely helpful and kind customer service that we greatly appreciate! Highly recommended!”
“Shama was wonderful and her customer service was excellent and she was amazing with tips and provided me with extra help with a personal issue. I recommend this location if you are looking”
9:30AM - 6PM
950 165th St, Hammond
Self Storage
“Crystal was so nice with my transfer to Extra Space storage. Facilities are clean and acceptable for anyone looking for a good space to store your belongings. Bathroom was Extra clean just in case you have to go. Was nice and climate controlled as stated I'm sure I will have a better experience here then I've had with Public Storage and I Storage.”
“Sabrina from Extra space storage helped me find the right size storage that was affordable. Really Appreciate her help and she a great communicator and people person.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“Joann was super helpful !! I was so lost coming in & i also ended up needing a bigger space. She helped everything go so smoothly ! Very professional, she needs a raise ASAP Lbs i really appreciate her”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“Lawrence demonstrated excellence in client service from my initial site visit to reservation, move-in, and upgrade to a 2nd unit. Thanks for smoothing out rough edges for a turn on a dime transition!”
“I have been a customer of this location for over 20 years. When it was sold and cubes mart took over they answered all my questions and addressed any concerns I might have. No need to go anywhere else. Thank you”
“Ronique is extremely helpful, she is always smiling, it is very contagious. She helped me find the right size unit for ALL my junk lol. I don't usually give reviews but I had to take a minute to tell EVERYONE how she made my day, and made me feel comfortable leaving my items at the location. She is a true diamond in the ruff.”
“The official Cube Smart named Edward is very efficient and makes everyday. I was tired and it was very difficult to think the simplest task. He made everything so super simple that I'd recommend everyone that needs storage to come to Cube Smart.”
“Well, what can I say Eric was a breath of fresh air, his customer service skills exceeded my expectations. He was knowledgeable, friendly, professional and he went over and beyond to make sure I was satisfied and was helped. I have never visited a storage unit before, he explained everything walked me through the process and gave me all my options. I appreciate him so much and what he did for a confused customer like me.
He is more than a five star employee but a 10 star employee. He is a rear gem and treasure please treasure him. God was using one of his best earth angels. It’s rear…have a wonderful day to you and your team.”
“The team at the facility in Harvey on Halsted Ave is exceptional. Professional, prompt, courteous - and a clean, secure facility. Top that off with competitive rates, I can't imagine a reason to go anywhere else. 6 Stars”
“Betsy was very friendly and helpful. Explained all the terms on the agreement and provided a few tips for storing and accessing the building. Very clean place as well.”
“Lisa at SmartStop Self Storage was incredibly helpful and professional. She made the setup process smooth and stress-free. Highly recommend this location for excellent customer service!”
“Sarah was so warm and friendly. She helped us choose the perfect storage unit and had amazing customer service skills. Very personable, knowledgeable about the company. Thanks for your help.”
“Just helping out a friend and it was clean and orderly. It would be nice if they had trash bins in and around the unit grounds. Not everyone will be so kind as to hold their trash until they go to the exit.”
“Great experience renting a storage unit here! Maria was very nice and willing to help assist with signing up and navigating me to my unit. Clean facility, will use again if I need to.”
“Dawnya is great she is always willing to assist; her customer service & skills should be rewarded!!!!
I give her 5 Stars ?????!!!!!”
“Needed a fast and trustworthy place for an emergency situation. Called and spoke to Tina who quickly sprung into action and got me covered. This weekend could have been awful and now it will be stress free thanks to your wonderful team leader. Thanks Tina!”
“Gabby was amazing! She went above and beyond answering all my questions with incredible patience. She even went out of her way to hold the door for me. You guys are lucky to have her”
“Great place ,climate controlled, very clean In the staff is very experienced and very helpful. I recommended them to my whole family. if they ever need a Storage.??????”
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“Felicia was a great help when I went not to long ago she was a great assist and helped navigate the units and telling the prices of each one. Over all this public storage is decent.”