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“Bret was so kind and helpful. Him as his team went above and beyond in providing exceptional service. They’re very honest, hardworking people which is hard to find in this type of industry. I got a full synthetic oil change and they even rotated my tires for me as a complimentary service. They tested my battery, looked at my fluids, and made me aware of any issues with my car. I will be coming back here again!”
“I picked up a small screw in my tire sometime today. Didn’t want to take it out on my own when I got home for fear that I’d wake up to a flat. They got my car in quickly, took it out, sealed it and had me back on the road in less than 10 minutes! Great service! Thank you!”
“Matt and his team offer the most courteous and thoughtful service, from a super clean and truly pleasant facility.
They really care about what they do for you.
We have brought them every one of our cars, for our family of five drivers, for over 10 years.
I have even brought them a Little Tikes Cozy Coupe, for our granddaughter, which needed repair. Now they are taking care of our next generation!
Family concern, and real attention to detail, keep us coming back to Fox River Tire & Auto, every time.
Ten stars! ?”
“Brian Schwarz and Kaine Garcia are fantastic to work with! We usually order several new work trucks every year and they are always extremely responsive and provide us updates throughout the entire process. Both always go the extra mile to assure our needs are met!!”
“Got in on a Wednesday morning without making an appointment for an estimate on my exhaust. They installed an exhaust sleeve and I was out of there in an hour. Good friendly service and efficient, quality work. They also allowed me to look under the car before doing anything. Always a good sign.”
“I just moved to the area and needed work done on my truck right when I got here. I called Robinson’s and they were very nice and helpful on the phone. The pricing I was quoted for my truck was fair and reasonable. They were able to get me in the following week and my truck is better than ever now! Finding a good shop that isn’t over pricing the work is difficult (especially when your dad is a mechanic so you know what things should cost). I am so happy I found Robinsons and will definitely be going back for all my work on my truck going forward! Highly recommend!
Thanks guys!”
“Mike was great. No added costs, no swindling, just a good mechanic/manager who walked me through everything I needed with my car. Highly recommend going here when you need servicing.”
“The team at Merlin’s is honest, professional, and truly customer-focused. I recently brought my car in for a tire sensor issue that I was told elsewhere might cost me several hundred dollars to repair. The staff at Merlin’s took the time to carefully look into the problem and, instead of rushing to the expensive fix, they discovered a much simpler solution. Even more impressive, they went ahead and took care of it without charging me for the service.”
“Had a tire blow out on 90 put a spare on and made it to Discount Tire St Charles 5 min before they closed. Worried I would have to call in to work tomorrow because I would have no car, they took care of me after hours. Joey and Adair are one of a kind. Helped me get tires in my price range and really made me feel like I had been coming here for years. I cannot recommend their service enough, I will be singing their praises for a long time. Truly a customer service experience you do not see these days. Bravo gentleman! 5 Stars”
“My 2nd time bringing my car here. The guys are always so nice and they never push b.s. that my car doesn’t actually need. Always call me and keep me up to date and do photos/video of the inspection.”
“Got a flat tire driving from DeKalb to MI ?
Tyler got us two new tires quickly, affordably and professionally. We made it there and back no problem. Thank you!”
“This is a great shop to have your car worked on. Very nice people with honest work and prices. They got my car in the shop very fast too.They take good care of their customers and I highly recommend their service.”
“If you need tires or any other care for your vehicle this is the place to go. First off my sales person Jacob Schmanke was amazing. No pressure. Their techs do amazing work as well. Finding issues the dealership missed. Thank you for getting my car ready for winter. It drives so much better and feels much more safe. Thank you guys so much.”
“There is no better place to take your car. They are so honest and care about their customers. Came in with what my dealership told me were bad back brakes, and was told that they were in perfect condition and didn't need to be replaced yet. They then rotated my tires for me as well. They could have easily replaced the brakes and charged me for it, but instead they told me the truth. They earned a customer for life.”
“Mike and his guys have done good work at this location for decades. He's an honest mechanic and charges a good rate. It's hard to find a good, honest mechanic and I feel lucky we still have him in town”
“I don't know why but the place was closed at 2:30 pm when the hours say until 4:00 pm both on Google maps and their website. I tried calling but both contact numbers voicemail box is full. Please let me know if there's a drop off box for leaving my car key for an already scheduled appointment for servicing the vehicle.”
“Had flat tire. Drove to the nearest Belle tires they did a thorough look. Replace the valve stem and did a nice job took about half hour 45 minutes but it was well worth it they did a great job car over the tire”
“Having brake problems and Luke knew just what it was. Got me in quick and fixed it quickly as usual. Family has been going to Petit Auto for years. You know you're in good hands there. Thanks Luke!”
“Collin was super super helpful!!! Provided loads of important info on replacing my tires and what my best options were!! Very thankful he was super helpful, and helped me pick out the best option for my car”
“I absentmindedly missed my appointment. They were gracious enough to fit me in later that day and I got the oil change done quickly. The front desk worker, Bill, was extremely courteous and friendly. The people that work here have always been great to interact with. That counts for a lot in my book. I will continue to go here for all my automotive needs.”
“I have ALWAYS loved Costco... now more than ever. A wonderful manager, Susan helped me with a major problem! She took the time to really listen and then found a solution! I am so very grateful for her.”
“I don't live close to Aurora but bring my car here because of the great service. They are honest and skilled mechanics. Just make sure you come in early because it's first come first serve and there is definitely competitive demand because of how great they are.”
“I had tires installed here in early 2022, and it was rough. I was back this past weekend and the service has improved immensely! I had a 1PM appointment on a Sunday, it was done at 2PM. Everything was installed perfectly. However, service is still slightly subpar to proffesional shops. They don't put down floor coverings or seat coverings, resulting in marks on my seats. Luckily I have seat covers, a little more professionalism and attention to detail would be nice but I am glad they have improved as much as they have.”
“Mechanic worked with me to fix my jeep as I can't afford to make all of the repairs at once. My jeep is running much better and your employees were very nice.”
“Scott and Louie were so helpful! They were both so funny and nice. They made this the best oil change experience. I have gone to other Firestone locations around me and this one by far has provided the best customer service.”
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“These guys are legit. They are honest, friendly mechanics (which hard to find these days). I took in my recently purchased truck to have them look over it and they did a fantastic job with great communication.”