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“I had an awesome experience with Credit Union 1 while submitting my auto loan application. Angelica went above and beyond to help me out—she managed to squeeze me in even with short notice, which meant a lot with how hectic my schedule can get.
She was super friendly, professional, and made the whole process feel easy and stress-free. Angelica took the time to answer all my questions and made sure I understood everything without making me feel rushed. You can tell she genuinely cares about the people she’s helping.
The whole experience was smooth, and I actually had a great time. Thanks again to Angelica and the team at Credit Union 1—you made the process quick, easy, and even enjoyable. Highly recommend!”
“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”
“I saw a good rate for CDs in an email and I had been a previous purchaser of CDs there, so I went in and worked with a banker, Cheryl, who was very knowledgeable, informative, and efficient. Happy to have some money invested there. Inside was a very pleasant, welcoming atmosphere.”
“My experience was great , I was helped by Germaine and got in and out in a great amount of time . My family banks with win trust and I would recommend this branch”
“We have been with Republic Bank for over forty years, at their original location on South Pulaski. Even though they have grown over the years they have maintained their excellent customer service.”
“Michael Moore opened a savings account for me today. He was very knowledgeable and professional all my questions were answered. He set me up fore-statement and online banking which gives me all the tools to easily manage my account. I left feeling very confident about my decision to be a customer of Bankfanical.”
“This bank is very nostalgic and people friendly. They are truly one of a kind. Susan Mashni was remarkable and an absolute pleasure to work with. Thank you to Tanya Bell who set up my account and was also very accommodating! By far the best banking experience I’ve ever had.”
“Shout Out to Cladiole Taala the Retail Banking Officer was over the top with providing service. She was patient, helpful, resourceful and knowledgeable while working with. This individual was very accommodating given my current health limitations she happily assisted me by allowing me to remain seated while she handled the needs. Cladiole Taala you are the best!! Keep going”
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
“This specific bank in Crete is always a pleasure to do business at. Everyone seems to know the customers and is always willing to handle all concerns before you walk out the doors.”
“Upon entering, I was greeted by both Amir and Mrs. Bell, and we quickly got down to business. I successfully opened my business bank account, and I am very excited to be banking with First American Bank.”
“Quite frustated with this change in general i couldnt have the time to personally go to the bank. I couldnt see my balance. I was actually debating on changing banks! But the little time i had after work i came 15 min before closing and Stephanie helped me out and got out in less then 10min thanks! Its not your guys fault my bank got sold out. Still debating my options.”
“This is a wonderful branch, which should be the model for all other branches. It is clean, calm, welcoming-and everyone is masked. The teller was efficient and helpful. The manager, Bill, is the nicest banker that I have ever met. It's too bad that one person gave it one star. It's my 'go to' when I need to go into a Byline branch”
“I had an issue with my debit card being compromised to the tune of $450.00. Brian, the manager, made the process painless, and my loss was reversed quickly. Always receive great service there from everyone.”
“My Father and I had made countless visits to two other 5/3 branches to resolve a simple issue of why he couldn't see his own account on his phone. Went to Oak Forest branch, Gloria Jaime resolved issue in less than 30 minutes.”
“I love banking with NuMark! FROM Joellen and Cathy, I have a great experience every transaction! Gratefuo for their information and professionalism. A lot of benefits”
“Love this bank and the people that work in there. the manager and asst manager are both really nice and knowledgeable.Huntington was a little rough in the beginning of the takeover of tcf but have been doing good after working out the bugs..”
“TAMARA WALTON IS EXCELLENT… She walked me through everything so patiently… Such a hard worker and good representation of what Huntington is!!! I’m excited to see what the future holds between us… Great customer service.”
“I started banking with Pullman Bank & Trust numerous yrs ago & have been pleased the personalized service I received. My original banker ( Ms. Marie) still remembers my name and even though she has moved up into senior management, she has introduced me to other personal bankers to assist me, including Ms. Donna who was very patience with a recent transaction which took more than normal time accumulation & was very patience. This is was I do a lot of banking with the. Biggest plus is free ATM wherever I go with fee reversal.”
“I had a previous issue setting up beneficiary on an older friends account. I went to the bank for help and between Carol, Jackie and Anne the issue was resolved. Thanks to all of you”
“I just want to say I really appreciate fifth third bank in Matteson your customer service is Awesome!!!!from day 1 so professional Jeanette and staff thanks again.”
“Switching to CIBC from Chase has been great. Been with them for about a year and have had 0 issues. Every time I’ve went into a branch, I’ve had excellent service, have had 0 issues with my banking since.
Sure, it takes a bit longer to be able to use mobile deposits. I unfortunately had my card stolen 4x over a single holiday season with my previous bank before I got fed up.
Couldn’t be happier with CIBC so far.”
“I must admit 2 years ago I would’ve have given a 1 star. Grace (I think that’s her name) was nasty and not helpful. But Tricia and ( I truly forgot the guy name). But the service was on point. They went the extra mile. Thank you for your good customer service.”
“BestBank I ever had the pleasure of using. They're not strict and very lenient with overdrafts. Help me fix my credit, little nickel-and-dime you for every little mistake.”
“The tellers are hands down the best in the business. Can't forget the friendly security that makes you feel special, greeting you with a "have a good day," and an open door.”
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“I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!”