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8:30AM - 5:30PM
9800 S Harlem Ave, Bridgeview
Self Storage
“I had a great experience working with Lee when securing a storage unit. Lee is extremely knowledgeable about the facility and provided excellent assistance throughout the process. I highly recommend reaching out to Lee for your next storage rental!”
“Needed a unit to fit 3 dorm rooms of stuff for my college students. It was clean, well lit and affordable! Move in and out was a breeze and plenty of carts available. Will definitely use again next summer!”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“Spoke with Barbara at Public Storage (10024 Harlem Branch) She was very courteous and knowledgeable about the service I was Inquiring about! Such a pleasure to talk with.”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
9:30AM - 5PM
8320 S Cicero Ave, Burbank
Self Storage
“Patricia is amazing.
I left my phone on that gate entry pad. Patricia found my phone and looked up gate entries on the computer to find my name, and help reunite me with my phone.
Thank you! Very clean and well kept storage.”
9AM - 5:30PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
9AM - 5:30PM
3657 147th St, Midlothian
Self Storage
“I spoke with Tanya at the Midlothian Illinois location and she was awesome! She answered every question and was very knowledgeable and helpful. In a world where customer service has gone by the wayside, she knocked it out the park.
Thank you, Tanya.”
“Love the customer service the support was good in end out don't have to wait all day like some other company love in will share the experience with family in friends love it.”
“Antonio was very professional showed us a unit and es able to accommodate prices and needs based on information given. Units look clean. The only thing I didn’t like is asking for reviews prior to signing a lease for unit. Great work and very professional”
“Carla at Extra Space Storage is wonderful! We have been using this storage location for years, and she has always provided us with extremely helpful and kind customer service that we greatly appreciate! Highly recommended!”
“Well, let me start off by saying that I started to fall behind in my bills for a moment, and extra space storage was one of them (13th & Cicero). I stayed in communication with them while being alerted to all the fees that was piling up on my space… nothing can be more stressful! So after talking to one of the employees (“Kim”) She offered me a little Relief With removing some of the fee’s so I could get back on track and save my items from being Auctioned. There was no better time than now to take advantage of her kindness, so it was imperative That I make it down there as fast as I could pay this Outstanding bill. Boy I tell you that it was such a load lifted to know that I’m getting a grip on this situation again, Thanks to “Kim”, And Extra Space Storage as well for making it possible for her to offer me relief and situations like this…”I’ll Always Be a Customer”! Thanks Again!?”
“Came in to get a storage unit and was helped by Denise. She was extremely helpful and explained the process. I will be renting from her and recommending this place in the future.”
“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“Thank you, Sarah, for your outstanding help! I had some questions about my storage unit, and she quickly and efficiently resolved my issue in just about five minutes. She was kind, professional, and made the process seamless. I truly appreciate her excellent customer service!”
“Katrina was absolutely amazing! She was so helpful, friendly, and kind—truly a God-spirited individual. Our conversation was refreshing and uplifting. She patiently asked and answered every question I had, making sure I felt confident and well-informed throughout the entire process. Her genuine care and professionalism ensured that I had the best experience possible.
I left beyond satisfied! I know my stay here while I navigate this new chapter will be smooth and stress-free. I’ve been a Public Storage customer for about five years off and on at different locations, but this has been the absolute best experience by far. Thank you so much, Katrina!”
“Very happy with this location and management responses to questions. The facility is clean and well maintained. We just made several changes to our space and all went smoothly.”
9AM - 5:30PM
7131 W 60th St, Chicago
Self Storage
“I was recently a walk-in customer who stopped in the 60th St. off Harlem Ave, Chicago facility to look at a 5x10 unit,
Jacqueline the Asst. Store Mgr. was super friendly and very thorough from asking questions to help in showing us a few different size units, including through out the rental process of the storage unit. This facility is a very nice and clean storage facility, I would definitely recommend this facility.”
“Ronique is extremely helpful, she is always smiling, it is very contagious. She helped me find the right size unit for ALL my junk lol. I don't usually give reviews but I had to take a minute to tell EVERYONE how she made my day, and made me feel comfortable leaving my items at the location. She is a true diamond in the ruff.”
“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”
“The location is easy to access. I was pleasantly surprised with the cleanliness of the facility as well. The young gentleman Algis was very helpful to my boyfriend and I. Nice to know this location is welcoming to all.”
“In reality I had a real good treatment and experience since the first day I went in. I specially want to thank Mrs. Pat Mcclendon for her good treatment, for her Great help. She is a very efficient person. She knows what she does... She does her job very, very well.. Once again, THANKS MRS. PAT MCCLENDON
YOU ARE DOING GREAT!!!! ♥️♥️ YOU ARE THE BEST!!!! THE NO 1!!!! A VERY WONDERFUL PERSON!!!!”
“Rented my unit today. It was easy and fast. Def recomment this place. The young lady Stephanie working today was the best. Very helpful and explained everything very well and it made me comfortable with renting on the spot.”
9:30AM - 4PM
10700 W 159th St, Orland Park
Self Storage
“I had just bought a storage unit recently because unfortunately we have to move within the month. I did it all online and when I had to go check in I met with Jenny. She was so welcoming and so nice. She informed me of everything I needed to know and showed me and my sister around the facility. She showed me where my unit was and an easy way to get my stuff in with out having to go the long way. Although I wish storage mart had an easier way to put in the codes to get in than getting out of the car and rushing back to it before the gates closed. It's alot easier getting out than in. I do have to say though when I go into the office I'm glad to see Jenny working.”
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“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”