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“Rich and Sue were amazing from beginning to end. I’ve had my unit for over a year and needed to downsize and Rich made the process simple and easy! Thank you for being polite, professional and friendly!”
“Debra at the Tinley Park location was so helpful and completely understood what I needed. She went the extra mile for me, and I’m grateful. The place is spotless and run very well. Cannot recommend enough!”
9AM - 5PM
15331 S 70th Ct, Orland Park
Self Storage
“Excellent company. From the minute they arrived John M,Mark and JP were so friendly and professional. They moved everything with such care. They had everything moved within 4 hours and the price was very reasonable.”
“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”
“The facility is clean, well-maintained, and easy to access, but what really stood out was the customer service. Alex went above and beyond to help us—he was friendly, professional, and patient while answering all our questions.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“Joann was super helpful !! I was so lost coming in & i also ended up needing a bigger space. She helped everything go so smoothly ! Very professional, she needs a raise ASAP Lbs i really appreciate her”
“Wonderful ladies are always helpful, kind and professional! Was contacted immediately after weather related problems which were also handled swiftly. Thanks ?”
“Dawnya is great she is always willing to assist; her customer service & skills should be rewarded!!!!
I give her 5 Stars ?????!!!!!”
“Maurisha L.’s courtesy, professionalism, and going the extra mile to sort out an online rental issue really provided an exceptional customer service experience! My unit was ready as promised and even the ridiculously difficult to open lock packing was precut for easy access when I got to my unit! She thought of everything! ??”
“Amazing service! I called and had questions about a 5x5 storage locker and Alicia helped me with everything from start to finish. I came in and she showed me the space and offered if I needed a size up! She was super sweet and helpful through my whole process! Definitely will recommend to other family and truck drivers! Thank you so much!!”
“Nigel was awesome. Nice & funny guy. He was Very detailed with instructions.
From the phone call to him showing me how to open the unit.
He has excellent customer service.”
“Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.”
“Never have rented a storage facility, but this public storage location made it very easy and simple. Reserved a unit online and then was promptly reached out to by one of their staff , Jennifer was great on the phone. Helpful and patient answering many questions. We wanted to see the facilities and the unit before we committed so she easily made us an appointment for Saturday at noon to meet up. Jennifer was SO NICE in person. Walked us to our storage unit and gave us information along the way… She answered all of our questions sincerely and honestly… She offered some tips based on her experience Which were very helpful, things that we had not thought of. She really took all the difficulty and anxiety out of the situation for us and we felt super comfortable. Jennifer is a true asset to public storage and I would highly recommend their facility in country club Hills Illinois. She truly earned our business with her fantastic customer service and personality and professionalism.”
“The 5x5 is perfect for the amount of storage I have at this time. I love that it's ground level. It was very easy to move my things into this space. It should prove to be ideal for my future plans.”
Open 24 hours
501 Ridge Rd, Homewood
Self Storage
“This place is the best that I ever rented from nice and clean easy to rent online or talk to someone on the phone would recommend this place ?Even though they have increased their prices since i have been with them they are still the Best around!!??”
“Oh my God! Katie was amazing! She was very knowledgeable and friendly. We had a few issue and they were rectified immediately! She provided excellent customer service. Thank you Katie so much. FYI: Katie works at Tinley park and country club hills location”
“I have dealt with this company since the merger of Life Storage and Cube Storage. Now that the existing company is Extra Storage, I have encountered some deficiencies of service, such as pricing and lack of dollies and dumpers. I must acknowledge, though, that their employees constantly assist in making sure the transactions are successful, which is why I still patronize their company. I would like to send a special shout-out to Mr. Willie and Mr. Levine! I hope this business recognizes their professionalism and gives them KUDOS for the services they are doing.”
“Gabby was amazing! She went above and beyond answering all my questions with incredible patience. She even went out of her way to hold the door for me. You guys are lucky to have her”
“I’ve dealt with quite a few storage and rental places over the years, and it’s not always a fantastic experience. Clear Home Self-Storage, however, was exactly that. Everyone there was friendly and accommodating, and I want to give special mention to Krysten, who was incredibly helpful and just a pleasure to work with. If you have storage needs in this area, this is definitely the place to go.”
“Needed a fast and trustworthy place for an emergency situation. Called and spoke to Tina who quickly sprung into action and got me covered. This weekend could have been awful and now it will be stress free thanks to your wonderful team leader. Thanks Tina!”
“This an Excellent facility , staff is polite and generous , If ask a question , It is explain very well, i would recommend everyone to this facility also very clean ,”
9:30AM - 5:30PM
19301 Chicago Heights Glenwood Rd, Glenwood
Self Storage
“Nice unit, good price, very easy to rent online. I didn't have any issues, and nobody bothers me which is great. The only dislike I have is that they don't do any snow removal and it can be a bit difficult to get to my unit.”
“Felicia was a great help when I went not to long ago she was a great assist and helped navigate the units and telling the prices of each one. Over all this public storage is decent.”
“I came in looking for a storage unit and came across Lavonya and she was excellent. She answered all my questions as well showed me the units. She was extremely professional and knowledgeable”
9:30AM - 5:30PM
25608 S Dixie Hwy, Crete
Self Storage
“Great guy very attentive helpful. A person like Tony any establishment will be happy to manage their business. Also seen him doing his rounds in the establishment ??????”
“Great service from Johnny and Matilda. I'm new to RV camping and Johnny helped park my camper. Matilda helped find a parking spot that was easier to park. Great experience, would recommend.”
Open 24 hours
434 E Sauk Trail, South Chicago Heights
Self Storage
“I have had my storage in for 13 years and Infinite has always been professional and courteous, I have never had any problems at all. The storage bins have always been clean and presentable. I would refer all my friends and family to Infinite if they needed it. Thank you for being Exceptional!!”
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“I always believe that it’s important to spend money and support businesses in your community. What exceptional service we received at the Matteson locations. Much appreciation to the staff for great customer service and superb assistance from the beginning to the end of my rental and storage needs. The facilty is clean, well lit, reasonable rates, and convenient accesss hours. We loved the storage rental promotion with the bonus of the free moving truck rental. You just can’t beat that. Mr Andre and Dee you rock. You demonstrate how customer service should be. Thanks again.”