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“I saw a good rate for CDs in an email and I had been a previous purchaser of CDs there, so I went in and worked with a banker, Cheryl, who was very knowledgeable, informative, and efficient. Happy to have some money invested there. Inside was a very pleasant, welcoming atmosphere.”
9AM - 5PM
20201 South La Grange Road, Frankfort
Banks
“I am a new customer and needed to open a checking account. It was a pleasure working with Rich Kochan. The process was seamless and Rich was very knowledgeable, personable and entertaining!”
“I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!”
“Shout Out to Cladiole Taala the Retail Banking Officer was over the top with providing service. She was patient, helpful, resourceful and knowledgeable while working with. This individual was very accommodating given my current health limitations she happily assisted me by allowing me to remain seated while she handled the needs. Cladiole Taala you are the best!! Keep going”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
“Very helpful, very friendly, very knowledgeable about whatever you need to know about saving, retirement, etc. Best experience I've had in banking. Definitely a lifelong customer”
“Upon entering, I was greeted by both Amir and Mrs. Bell, and we quickly got down to business. I successfully opened my business bank account, and I am very excited to be banking with First American Bank.”
“This is a wonderful branch, which should be the model for all other branches. It is clean, calm, welcoming-and everyone is masked. The teller was efficient and helpful. The manager, Bill, is the nicest banker that I have ever met. It's too bad that one person gave it one star. It's my 'go to' when I need to go into a Byline branch”
8:30AM - 5PM
19102 88th Ave, Mokena
Banks
“A big thank you to Dai and the CoVantage team for helping me get situated! This is my first time owning and operating a business, and I couldn't have asked for a better credit union to work with!”
“I would like to share my experience with pleasure. The branch manager is very professional and kind. We appreciate her guidance, time and understanding. Without a doubt a great branch with excellent treatment in general.”
9AM - 5:30PM
21403 Cicero Ave, Matteson
Banks
“I just want to say I really appreciate fifth third bank in Matteson your customer service is Awesome!!!!from day 1 so professional Jeanette and staff thanks again.”
“Has always felt valued & employees try hard to always excel at customer service but can really appreciate how great they are when you compare to old national bank, the other bank in peotone. They are just Atrocious. Thanks to FCBT for giving peotone residents a great banking option”
“Love Midland Bank in Beecher, Il!! We have had some issues with our debit card when we moved to Indiana but after calling the bank and speaking with Theresa she was always helpful and was always willing to get to the bottom of our problems!! Absolutely the best!! Thank You!!!”
“OPTC is a small bank, and sometimes I have a hard time with the 800 number service, but when I go into this branch, Judy is a ROCKSTAR. She's friendly, effective and pleasant. I'm sure that the other tellers and bankers are great too, but if you have a problem, Judy fixes it.”
“i would like to thank Lauran Schwanbeck for replacing my confusion as a disable veteran have bad days start band and only gets worse tanks so much Lauren u r the BEST Mario De Mello of Monee”
“I love ALL of the employees at this location!The Mrs. Bank Manager adheres to policies and procedures professionally. She always looks very sharp and tries to keep a smile on her face. The tellers remember the customers and greet them by name.Neil, security superman, ALWAYS goes above and beyond his duty! Please give this man a raise and some special praise...Kudos to ALL of you!Stay safe and healthy!!!”
“On November 8th I visited the branch on 183rd and Kedzie, I had several errands and was somewhat anxious... The entire staff was attentive, engaging, friendly and very, very proficient!!! My wonderful experience began as I entered and I was greeted by a very kind and well groomed gentleman security who welcomed and complimented me on my attire (how thoughtful and attentive), I was serviced by Lisa Givens, who she and her staff were doing double duty with the 'Drive thru' and window, and may I add Superbly!!! Lisa and Frances Thomas maintained a delightful professional disposition as they cared for the customer line(s). I left feeling relaxed and in a better frame of mind. Such service must be acknowledged - Thanks US Bank for hiring a Great Group of People :)”
“Had to close my accounts today because I recently moved out of state. Mohammed Jaber was the gentleman who helped me. He was very prompt and professional but also took the time to speak with me. I appreciated the time he took. The staff are great here. I was sad I had to close my accounts.”
“I have gone to this bank branch for over 15 years, I was there today in fact. I have never had a bad experience !!! When my miniature yorkie was injured ( I had the vets note ) I was allowed to bring her in a pup carrier. I will always go there”
“In my many yrs of banking at this bank they have been nothing but courteous, accommodating and professional. From the guard to the tellers to the bankers. There A 1 in my book.”
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“I had an awesome experience with Credit Union 1 while submitting my auto loan application. Angelica went above and beyond to help me out—she managed to squeeze me in even with short notice, which meant a lot with how hectic my schedule can get.
She was super friendly, professional, and made the whole process feel easy and stress-free. Angelica took the time to answer all my questions and made sure I understood everything without making me feel rushed. You can tell she genuinely cares about the people she’s helping.
The whole experience was smooth, and I actually had a great time. Thanks again to Angelica and the team at Credit Union 1—you made the process quick, easy, and even enjoyable. Highly recommend!”