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“Christopher Ash found just what I needed, had it shipped to the store in one day, and Joey Ruefer was extremely pleasant and efficient assisting in my pickup. Thank you Studio41!”
“Nice selection outdoor plants but needed more space for it. I feel like it is overcrowded. Definitely need more better options of plants like spruce highly recommended.”
“Staff are nice, place is easy to navigate and well stocked
Usually decent sales
Good parking lot, good sales people and I always have gotten what I needed and sometimes even more
Don’t sleep on the food sales here too…”
“Estela was very helpful at helping me purchase my new washing machine. She also made sure that I got as many discounts as possible! I'm very happy with this purchase and with Home Depot, because of Estela!”
“I went there to get some muriatic acid and I saw a woman wearing a Home Depot apron and asked her where it was and she walked me all the way to the garden center and showed me exactly where it was! Her name was Shah and she was awesome!”
“Fantastic thrift store, they have great selection of new (when they get items in) and used items. Also goes to a great cause, and they’re conscious of the environment which is a nice plus.”
“Sam was outstanding. He took the time to walk me through everything and clearly explain how delivery could be set up, which I really appreciated.
I’m a veteran and not as young as I used to be, and I was honestly preparing to load everything myself, drive it home, and spend most of the day unloading. Sam showed me a much better option and made the whole process simple and stress-free with delivery first thing in the morning.
He was kind, patient, and professional throughout, and even managed to make the experience enjoyable with his sense of humor. It’s not often you come across someone who takes that level of care with a customer.
Really appreciate the help. Sam made a big difference.”
“Flawless homes helped me find my dream condo! Everyone I worked with was so friendly and professional. They really listened to my wants and needs and worked endlessly to find the perfect place for me to call home. They took the time to answer all my questions and helped me thru the buying process. They made it so easy and seamless. Thank you guys again I'm forever grateful!”
“I had the pleasure of working with Jaime Espitia, Appliances Specialist, and I can’t recommend him highly enough. From start to finish, Jaime demonstrated not only incredible knowledge about appliances but also unmatched kindness and patience. He guided me through the purchase of my new washer and dryer, helping me navigate every issue that came up along the way. His dedication, professionalism, and genuine care made what could have been a stressful experience smooth and even enjoyable. The world truly needs more people like Jaime. Thank you for your excellence in service and support!”
“Kitchen and bath Counter tops look very nice. I would recommend Ralph Libertyville designer he was very nice and helpful. Installers not so great but one of the 2 guys who did install looked to be in training and scratched a cabinet by accident. Not Lowes fault.”
“I want to say a Big thank You to Jeff from Applainces at the Vernon Hills Home Depot.
He was able to help Us out really polite and nice
Thank You Jeff!”
“This is the store I usually go to for garden supplies. The store is always clean and well organized, with friendly associates. I had great experience at the store today when picking up 8 bags of garden soil by myself. The store associate Umar generously helped me haul the loaded cart to my car and loaded all of them into my trunk. I would highly recommend this store to anyone in the neighborhood.”
“Patrice as an exceptional employee of Niles location really surprised me with her friendly yet extremely professional approach and made my experience pleasant and satisfying. Thank you Patrice!”
“Five stars employees. Especially Tara and Diane, these ladies helped me today. Tara went above and beyond to help me find the items that I was looking for, from one department to another. She was great. Diane also helped me finding something and still was eager to help more. Excellent customer service by these two ladies today. I have lots of respect for them. Thank you so much.”
“Selma is the best customer service rep ever! She’s kind and respectful and really good with customers! People like her make myself a returning customer to this exact location! Thank you!”
“Anca Sirbi rose to the challenge when I needed assistance replacing a medicine cabinet with odd measurements. She took the time to look through many, many options and found a cabinet that would meet my needs. She was pleasant, patient, polite and funny throughout my experience. I will return to Anca in the future.”
“Review written 8/17/2025. Customer service kind of rude about a return I did just because I couldn’t find the receipt. I didn’t mind store credit, so why be rude about it?
But nice selection of items including cool inflatables (see black cat pictured here)”
“I just had one of the best experiences at any home improvement store. I am very new to all Home projects and I really wanted to start with painting my bathroom. Michael in the paint department was very helpful and answered the thousand questions I had and was super kind and even made recommendations. I can’t wait to do more projects and he made me excited about taking more challenges and home improvement. Thank you so much.”
“Another great experience with Diamond Paint. They are remarkably helpful people - spent 40 minutes with us custom matching a stain for a new table top - need it to match the rest of the set in our kitchen. No extra charge - just the cost of the stain and varnish. Have had similar great experiences with them before.”
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“This Lowe’s shows up the way a home improvement store should.
Clean. Organized. Stocked with intent.
As a handyman and homeowner, I don’t have time to wander—I need to execute. The layout makes sense, the inventory is dependable, and when you need help, the team steps in with answers—not guesswork.
This is a store built for momentum. You walk in with a problem and walk out with a plan.
That’s the difference.”