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“We've had the pleasure of having Tim's assistance the past several times we've been in to th ATT in Elkhart. Honestly he's the best ATT service person we've ever dealt with. His knowledge and how he really takes care of the customer are unmatched.”
“Jose helped me get into a new phone today, he transferred everything and explained promotions very clearly. Very good service, helpful young man. Go see him for all your phone needs. Thanks”
“Kumar was great! There were probably about 5 other families in the store and he was fast, efficient, and knowledgeable — we were in and out in less than 40 minutes to buy a brand new phone!”
“Steven was great! He helped us figure out the best plan for us, and talked us through every aspect of the plan ahead. 10/10 recommend going and seeing him. Also Tesla, the store manager was great!”
“Kainnen at AT&T was fantastic to work with! He helped me upgrade from my iPhone 14 Pro Max to the 17 Pro Max quickly and completely hassle-free. He made the entire process smooth, explained everything clearly, and had me in and out much faster than I expected.
It’s rare to have such an efficient and professional experience when upgrading a phone, but Kainnen made it easy. Highly recommend asking for him if you’re stopping by AT&T!”
“Always welcoming and super personable every time I stop in. Despite being a newer spot, they’ve got a great variety of products. The play area is clean, and the whole place just has a really chill, homey vibe. Definitely a spot I keep coming back to. Can't wait to see how they grow in the coming years!”
“I accidentally destroyed my phone screen over the weekend and brought it in this morning. The owner repaired it FAST and was exceptionally friendly. I recommend this service to anyone and everyone. Quality work and affordable!!”
“Gerrence was a great help got me into my new galaxy 25 ultra showed me so much support and teaching me the system and how it works did a great job in explaining my bill he needs a raise”
“Out of ALL the miscellaneous Verizon people we’ve dealt with in the last week, Zoe at this location was the only one that was actually helpful. She was able to PROPERLY help us and get us all squared away - and all we needed was a hotspot lol. Thank you Zoe! You are a rockstar”
“I want to give a huge shoutout to Anya for her incredible customer service. I’ve been to the Hively location and they never help me. every time I need help with my phone, Anya is the one I turn to. As an older customer, I sometimes have trouble with technology, but Anya is always so patient and takes the time to explain everything clearly.
She’s fantastic at juggling multiple customers while still making sure I feel heard and well taken care of. Her knowledge and friendly attitude make such a difference. She truly goes above and beyond, and I believe she deserves recognition for the way she helps everyone with a smile.
Thank you, Anya, for your amazing support and service!”
“So happy I went to this location! Jared is AWESOME! Thanks for helping me stay in my budget, getting the phone set up with a case & screen protector too. Great customer service with great patience :)”
“After months of trying to get my problem solved, the manager here fixed it for me in no time, saved me a bunch of money, and even gave me some tips that got me set up better than before. Roy is the best! Definitely give this guy your business.”
“I almost walked out then jose and Mariah helped me out those guys went out of their way to help had to come back thr next evening the phone that got sent to the store didn't work as well so I ended up buying an upgrade gave me 150 towards it from my trade in .I'm a happy camper now.thanks Tmoble”
“Chirag and the other woman(forgot to ask her name) were very nice and professional. They helped with ease and actually gave a sweet deal and discount on my iPhone screen that had turned green. New screen, screen protector, and case for a really good price. They worked quickly and efficiently. So, yes, come here to get your phone needs!”
“Charli assisted me today, I was wanting a smart watch. She was very knowledgeable and very helpful. If you r ever in need of a cell phones or any accessories go in and see Charli @ the Cricket on Ireland road.”
“I am very impressed with these guys they saved me much time and money on my phone issues over the years and with I could give more then 5 Stars! They are knowledgeable and courteous and will always go back. Many thanks to you guys”
“Already a customer , came back to same store looking for a good deal because I love my phone service and Stacey was great, very helpful ! Got a tablet I can hook up to a keyboard, much easier for school m! Thank you Metro !”
“Every time I have came to this mall since angle was movied he always fix my issues and it’s been a amazing journey for me in my life but he makes it super easy to deal with 10 out of 10 will recommend one million times again”
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“I normally get overwhelmed with the process of buying a new phone and switching plans, but Jose was so patient and knowledgable with all my questions and helped me make a decision that was right for my budget and needs. It was actually an enjoyable process-best one I’ve ever had buying a phone! Friendly and professional service can be hard to find, so I really appreciated it. I’ve already told my son and one of my friends to come see Jose for excellent and helpful service. Thank you!!!”