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10:00 AM - 6:00 PM
5501 E 71st St #1b, Indianapolis
Mailbox Centers
“Amy, located at store 2812 is absolutely amazing! She is a customer service representative that leaves a positive affect on you and her co worker Chloe is just as sweet thanks ladies I appreciate you both??”
“I thought this was Jimmy John’s cus these guys are freaky fast.
Had me through the line and done with 4 returns in probably 5 minutes.
Very impressed I’ll deffinatly choose this place in the future”
“Cory is the main person I have dealt with at this location, however, ALL of the women what work here are fabulous! I’ve only seen 1 man and he was a filler, he was nice too. They are usually very busy but take care of customers in a timely manner. I will say this to customers, it would help the staff if you showed up prepared. If it’s an Amazon return, you know you need to have either the QRcode or it must be pre labeled and packaged. Why aren’t you ready when you arrive. Stop holding up the line by not showing up prepared. I don’t mind waiting when the customers are prepared when they arrive. If you are just shipping UPS, you know you need the package to have specific information on it. The point is, be as prepared as possible so that there is less stress in the employees, especially when there is a line. They work hard to service us, the customer, let’s make it easier on them as a good customer!”
“This location ALWAYS has a line out the door! I’ve seen them have to deal with every Karen, Kyle, Chad and Steve and I’ve never seen them get angry or frustrated, they’re always cooler than a cucumber and maintain their composure! You have an amazing staff at this location, customer service like they provide is extremely rare these days!!”
“KAYE at the store was fantastic! She was incredibly helpful, provided excellent service, and got everything done so quickly. Truly appreciated her efficiency and kindness!”
“The employee was new, but so friendly and his coworker was so friendly and patient all while assistance our transaction and other customers. They were a great team.”
“The service received from Brandon is the reason for this rating. He was an absolute gem. I had 6 boxes of books to ship. He was there to open the door for us, helped me re-tape the boxes, and helped me find the cheapest shipping solution to get the packages to their destination on time.”
“There is a lady named Lisa who works here, and I must say that every time I go to the Rockville location, she is always pleasant. There are always a lot of customers, and she never shows frustration and treats everyone with kindness. She is usually alone and I must say it's a pleasure to go there as many places don't offer good customer service when under pressure. Keep up the good work.”
“Eddie helped me today and he is a lovely person. When my mom isn’t feeling her best and someone goes out of their way to be kind and helpful to her, as Eddie did today, I’m so impressed! The process to sign up for a mailbox was quick, Eddie helped at every step, and the terms were generous at a fair price. Looking forward to secure package delivery here.”
“I had 4 returns to Amazon. I had to keep looking in my phone for their return codes. A young lady was very patient and helpful she kept saying your fine mam. What a nice young lady. Shes a great asset. I would come here again. Good experience.”
“This is the best UPS store I’ve been to. The customer service was excellent. The twins, Anthony and Andrew were awesome. Knowledgeable, courteous, and friendly they helped me pic the right box, the right service for delivery, and showed what packing supplies I might need. Couldn’t ask for better service. Give these guys a A RAISE AND A PROMOTION.”
“Shay is awesome. One of the best random interactions I have ever had. If every employee at UPS was like this, I would come every day. I would just figure out a reason to come. Not joking. Shay is amazing”
“I received a very friendly greeting and kind, quick customer service. My visit to this location was nothing but pleasant! Give them a try and give them a rating!”
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“Rondrice handled the longest line I've seen like a pro with great knowledge and patience! I was completely satisfied with his help. He was by himself and was AMAZING!!”