11AM - 7PM
120 W 87th St, Chicago“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“Awesome store.. the service I received today was amazing I got all new phones and a new home Internet ? I'm so happy with everything can't complain not one bit ❤️”
9AM - 7PM
468 E 147th St, Harvey“Darrius @ ez pawn gave us a great deal on my son virtual reality gaming system thanks a lot my son has been doing great in school so he deserves this and I’m thankful you were there to help us purchase his vr keep up the great work D”
“They were so helpful! Ofelia & Vamshi were assisting me. Vamshi put on my screen protector for me and it was such a clean job. Ofelia is very knowledgeable on anything you need! Best prices in town for sure. Definitely come here.”
“Alex is always friendly, helpful, and very knowledgable and willing to help to be sure customers are satisfied. I appreciate all he's done help me. I come here because of his attitude and helpfulness.”
8AM - 4:30PM
6231 Calumet Ave, Hammond“This group is an outstanding company. We called them with an emergency and they were able to send out an experienced tech who was able to secure the issue. Highly recommended!”
9AM - 7PM
7131 S Jeffery Blvd Ste A2, Chicago“The workers were great, nice , knowledgeable and did an awesome job connecting are old phones to our new phones and even stayed after hours to help up set up and transfer our photos and contacts.”
“I got good deals on the phone and they transferred my all data in new phone and I got 30$ off on my bill payment I refer this store and the employees here are very friendly and good .”
9:30AM - 7:30PM
6406 Calumet Ave, Hammond“Very good customer service, clean and fully stocked on devices you want! Jacquelyn is soooo nice and patient as ever! The owner are very nice people glad i took this drive!”
9:30AM - 7:30PM
6911 Kennedy Ave, Hammond“Rosa was the best! Very helpful in getting my son set up with his new phone (switching from his mom's lone) and answering all of our questions. Highly recommend Cricket, this store, and Rosa.”
10AM - 7PM
9132 S Commercial Ave, Chicago10:30AM - 7PM
417 E 111th St, Chicago“After to repair shops one including the geek squad, I was referred to this place by a friend of mine she said he can fix anything I was so discouraged and I was prepared to buy a new computer because most people don't fix MacBooks when they're out of warranty it is so hard to get Apple products repaired I took my computer there and they literally had my computer up and running within 24 hours and the price was so reasonable that I couldn't help but leave a tip. I was told him my computer was water damaged and cannot be repaired after A g MacBook and I save a lot of money. They took great care of me and the customer service was amazing great place with great people”
“Emeralds is the BEST employee around. Great problem solver. And fast to determine problems. Never a long wait when she is here. She can even wait on 2 customers at once to keep everyone satisfied.”
“Kayla C is amazing, her presence is very welcoming, she helped me and my friend figure out everything we needed to know about the internet they offer. ??? Come see Kayla on Tuesdays we’ll be right in line with y’all.”
10AM - 6PM
400 E 103rd St, Chicago“My favorite store to get my phone fixed from. I’d break a phone every week and go to them. Always the guys for me. Lmao no stunt. I’m clumsy asl even with the brand new iPhone 12 Pro Max”
10AM - 7PM
5048 S Cottage Grove Ave Unit B, Chicago“I had a great experience at this cricket store on 51st and cottage grove there where two sales representatives hers and he’s name was melissa and Jesus that day I had went into purchase a new phone. They were very well trained. Very nice very educated. They answered all my questions. They had patience with me. I am a very pleased with the experience. I will be going back to this store from here on out I have visit other stores before and they have no time or patience to help me so I was very pleased”
10AM - 8PM
124 Sibley St, Hammond“Very nice attitude from the representative. Really took time with us slow learners. He sold me the right product, this is exactly what I wanted. Thank you Mohammed”
9AM - 7PM
8555 S Cottage Grove Ave, Chicago“I came in on Saturday and I received great customer service support the young lady and the gentleman that worked there were very informative and I appreciated that thank you ?”
10AM - 8PM
17923 S Halsted St, Homewood“I had some questions about cable service. I received immediate help and had all my questions answered. I had been dealing with another company and decided to stay with them, but this place would be a great option.”
“Went to this store seeking help with my phone because Metro's telephoneCustomer service is rude and NOT knowledgeableabout their services and they try to change your plan without you knowing!The young man Yousef at the Highland IN store was very helpful and knowledgeable!! He got my problem resolved. I willreturn to his store in the future for any phone needs.Thank you Yousef!! Keep up the good work!”
“Total professionalism I can't. Remember there names. 2 young ladies working there in the morning. There was nothing they didn't know about phones. Awesome. Service. Very polite. Can't. B. Beat.”
8AM - 10PM
17605 S Halsted St, Homewood“My sales person during checkout made me realize there is still hope for humanity! This young female was alarmingly happy to do her job—at first I thought she was a fresh hire because she was too accommodating yet young! Wrong. She had been with the company for awhile as she revealed during conversation she helped me with my target circle app. I’m in Target as much as the next person and have tried to adapt to certain personalities. But in Targets defense, it has always outperformed Walmart. Always. But this employee should definitely be a Team Leader. Great service.”
“I didn’t get the name of the person who helped me but they were amazing. They had short purple hair and were very kind when my phone wouldn’t turn back on and I was panicking. I also noticed they were very patient and nice to the customer in front of me who was, to say the least, difficult to deal with. This worker was absolutely fantastic.”
“came in the other day to setup wifi for my new apartment. single coverage sucks for employees but Eric. R held it down real well. real helpful, informative, communicative, and funny! whatever y'all are paying him, pay him more.”
Open 24 hours
103 W Margaret St, Thornton“A good place to get things for the road plus their own line up of food and drink products they I have found to be as good if not better than other famous products and always the cost is less try them out you won't regret it.”
“I really like this store. I didn't feel cheated like I have at other Metro stores. Even though it's a small store, they are still expeditious! And they maintain a laid back, no b.s. but still welcoming and professional vibe.”
“This location will make every effort to get you what you want and need. No confusing tech talk. Mo and his people proved to me that it's about the customer and not the profits. I did have to wait my turn. However everyone before me was treated with respect and were not rushed or taken for a ride. I was also very satisfied. straight talk, Facts and savings here. I met the owner when I was there. His name is Mo. His people are just as caring. Great training I suppose. Recommended highly!”
“The young lady Gloria is the best. She is very helpful and always nice to everyone. She never turns anyone down. This is the reason why I came back to this location!!!! She has changed it completely! Sad to see her go ! Will have to find a new location”
“I came into the store after trying to fix my phone with technical support and the representative Autumn helped me in less than 2 minutes!!! She is absolutely stunning and clearly a great asset to the company!!! Keep her around”