Verizon at Clive offers a variety of services for mobile, 5G home internet, and business needs. Customers can visit the store or schedule appointments online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff is highly praised for their helpfulness and knowledge. Multiple reviews highlight the excellent customer service received from representatives like Lexi, Nick, Dusty, and Ashley, who are described as patient, caring, and hardworking. Customers appreciate the staff’s willingness to go above and beyond to resolve issues quickly, whether it’s fixing phone problems or providing honest advice about device options. Overall, the store is known for its friendly, professional, and fully trained staff, making each visit a positive experience. The combination of helpful service and convenient online options makes Verizon at Clive a reliable choice for mobile and internet needs.
Went to switch a phone from android to Apple. Noah was the Team Member who assisted me. Very knowledgeable, polite and patient. I appreciated his assistance.
July 2024
I have brought my iPhone to this location twice in the last couple of weeks with issues. Lexi has been enormously helpful both times. Honestly, she’s been the most helpful customer service representative I’ve dealt with at any company in the last 12 months. Thank you for a wonderful experience.
April 2024
I went in for a new phone today and had a great experience! Dusty was very helpful and knew his stuff!