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“Great place to come and get a new phone! The employees were great to help me and answer whatever questions I had! I would come back again and again for the great hospitality! Timothy was a great person to help me with my purchase!”
“Deshaun greeted us immediately and listened even as we got a little long winded on what we were looking for. Both my daughter and I got a new phone and he made sure we were each happy with the options we selected for our phones and accessories. Even after we made a choice and changed our minds, he was patient and explained the choices again. Deshaun was professional yet made the experience fun. I didn’t need to switch my phone along with my daughter but did because the option to speak with a human vs an automated service on an 800 # is worth a little extra a month. I will recommend his exemplary service to anyone who asks.”
“After being treated very rudely by the T-Mobile employee across the street and being told we couldn't setup phone service. I walked across the street to U.S. Cellular to see what they could do. As soon as walking in they greeted me. Selena assisted us with phone service setup. Not one time did Selena try to find a reason to not help us like the rude T-Mobile lady. She was kind and interested in assisting with getting my clients phone setup.
Thanks to Selena's kindness and professionalism my client now has phone service.
Great service and treatment! Recommend this place and Selena is a asset to this store!!”
“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“I am writing about my amazing experience at the T-Mobile store on 42nd Street in Des Moines. Although I am an intelligent older woman who has a background in many areas (ie music, art), technical issues are not my strong forte. I purchased a new phone and an iPad at T-Mobile over the last few days. I want to recommend a wonderful "Mobile Expert" at the 42nd Street store. How fortunate I was to be helped by John Eisenlauer! He helped me get set up on my new phone and iPad and also answered the many questions I had. He was truly an expert and was kind, generous and helpful with my confusion about technical issues. Thank you, John, for your attention to all of the details that I had trouble understanding. You were amazing and I am a very happy customer. - Judith”
“I have always had a good experience at the Southside T-Mobile store. The staff is knowledgeable, helpful, and very personable. I have always felt they were glad I came.”
“Excellent service, everyone was so helpful and friendly! The staff is knowledgeable and was able to answer all of my questions and even sorted out some previous account issues that hours on the phone with customer service could not. Switching phones has usually been a headache for me but this was relatively quick, and painless. Thank you so much!”
“Went in because my screen broke” The Eric” was the nicest guy, helped me with everything I needed, Everyone was very nice and Greeted me with a smile!! Thanks Eric for the GREAT EXPERIENCE!”
“Очень рад что пришел сюда. Здесь вы найдете отличных специалистов и отзывчивых людей. Nancy супер, помогла мне решить мою проблему.”
“Windstream service and products are unmatched. They are growing in the midwest and will soon offer Fiber in more areas. This is a company to key an eye on and see if they offer service in your area. Products and service I rate this 5 stars.”
“25 year customer that really had no complaints. We just changed to all streaming and had to return all the equipment today and it could not have gone smoother. Very kind ladies working there. Patient and friendly.”
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“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”