UScellular connects 5 million people, businesses, and government operations with its award-winning network, providing exceptional service from real humans. Customers appreciate the friendly and knowledgeable staff, like Jamie, James, Kathy, and Bret, who offer personalized assistance without being pushy. Many reviews highlight the professionalism and willingness of the team to answer questions and help customers find the best options for their budget. The store in Des Moines features the latest smartphone devices, accessories, high-speed internet, and connected home solutions. Customers have reported positive experiences, expressing satisfaction with the service and the products offered. With ongoing efforts to enhance customer experience, UScellular remains committed to its values as it continues to grow.
Called the store and spoke with Jordan. Wasn’t able to get a critical alert box off my friends iPhone unable to select any options on the screen. We had been trying all day and he helped us in 2 minutes over the phone. Favorite person today thank you Jordan!!!!
May 2026
McKinley store is not open on Sundays like Google listed they are.
November 2025
Tori was great! I've never had someone be so thorough. My situattion was very complicated and she fixed every piece of it!
